INDEX
INDEX
A
Addressing machines, [321]
Addressograph, [323]
Administrative and industrial organization, [11-59]
chart of organization, [16]
charting salary and wage distribution, [38]
committee system, [50]
departmental, [26]
duties defined
of individual workmen, [36]
of office employes, [36]
employment department, [33]
expense distribution chart, [40]
oral orders cause confusion, [56]
physical arrangement, [44]
sales division, [30]
suggestion plan, [55]
uniform blanks, [58]
Advertising committee, [53]
Advertising contracts, [80]
Advertising periodical, [78]
Advertising and sales organization, [61-124]
advertising information, [63]
copy proofs, [70]
cut indexes and tracers, [68]
designs and cuts, [65]
outdoor advertising, [92]
periodical advertising, [78]
checking returns, [83]
contracts for, [80]
orders for insertion, [83]
rate cards, [78]
printing orders and tracer, [71]
sales department, [94]
branches of, [95]
mail order 96
personal salesmanship division, [112]
Advertising and sales organization
sales records, [120]
street car advertising, [91]
systems and records, [63]
Advertising and salesmanship, [93]
B
Back orders, [199]
Branch house credits, [144]
Business organizer, [11]
Business statistics, [287]-329
administrative costs, [308]
commercial costs, [308]
daily mail report, [312]
postage record, [313]
stationery and supplies, [315]
weekly mailing report, [315]
weekly postage report, [315]
statistical department, [287]
customer's profit records, [303]
department sales, [297]
expense distribution, [295]
mail orders, [295]
records of shipments, [289]
returned goods, [291]
sales costs, [288]
salesmen's records, [292]
total commodity sales, [297]
trading statements, [299]
value of profit figuring, [303]
C
C.O.D. deliveries, [224]
Chart of expense distribution, [40]
Chart of salary and wage distribution, [38]
Charting the organization, [16]
Checking shipments, [200]
Chief accountant, [29]
Chief engineer, [32]
Chief stenographer, [29]
Class rates, [186]
Collections, [148]
Collection systems, [152]
Committee system
advertising committee, [53]
departmental factory committees, [51]
general factory committees, [51]
job bosses, [52]
organization committee, [53]
sales committee, [52]
Commodity rates, [186]
Comptroller, [28]
Correspondence copying, [243]
carbon copies, [244]
mechanical copiers, [244]
Correspondence and filing, [231-285]
copying correspondence, [243]
correspondence short cuts, [238]
filing division, [254]
filing equipment, [278]
filing helps, [276]
filing systems, [257]
mail, [231]
miscellaneous filing, [271]
stenographic division, [247]
Correspondence short cuts, [238]
complaints and changes of address, [241]
dictating by number, [238]
form paragraphs, [238]
making corrections, [243]
requisitions, [240]
stenographer's reference index, [242]
talking machines for dictation, [239]
Credit organization, [127-180]
branch house credits, [144]
collection systems, [152]
card tickler, [155]
cash receipts, [167]
collecting from the ledger, [159]
collector's card, [171]
collector's receipt, [172]
cross-indexing, [155]
duplicate invoices, [152]
filing contracts, [171]
handling drafts, [162]
installment collections, [162]
installment ledger, [166]
installment register, [165]
local collections, [158]
monthly statements, [157]
collections, [148]
credit man, [127]
financial statements, [130]
information required, [128]
information for retailers, [133]
mail-order installment collections, [172]
account, [175]
follow-up, [176]
by attorneys, [178]
recording credit information, [140]
card transcripts, [141]
filing, [140]
sources of information, [135]
local correspondents, [136]
mercantile agencies, [135]
retail credit reporting agencies, [138]
traveling salesmen, [137]
Credit organization, recording, [140]
D
Departmental organization, [26]
E
Expense distribution chart, [40]
Export shipping, [204]
Express shipments, [215]
F
File clerk, [255]
Filing, miscellaneous, [271]
clippings, [275]
correspondence of temporary value, [272]
credit reports, [276]
documents and legal papers, [274]
drawings and maps, [275]
invoices, [273]
orders, [272]
salesmen's correspondence, [271]
Filing equipment, [278]
metal, files 283
transfer files, [282]
Filing helps, [276]
guiding, [276]
sorting, [277]
transferring, [277]
Filing systems, [257]
flat files, [258]
indexing methods, [262]
alphabetical, [264]
geographical, [265]
numerical, [262]
subject, [267]
vertical files, [259]
Filling orders, [196]
Financial statements, [130]
Folding machines, [324]
Form letter records, [101]
Forms
alphabetical vs. numerical filing, [270]
alphabetical subdivisions, [265]
attorney's collection card, [178]
attorney's collection register, [177]
back order blank, [200]
blank used for interdepartment correspondence, [57]
border on label to indicate routing, [220]
box envelope for clippings, [64]
box file, [66]
branch office
credit application, [146]
credit inquiry blank, [148]
credit notice, [147]
card for a classified record of purchases, [111]
card for combined daily and monthly follow-up, [107]
card for commodity rates, [193]
card for follow-up, [104]
card for follow-up claims, [211]
card for follow-up of dealer and inquirer, [119]
card for publication inquiries, [84]
card file for a classified customer's list, [109]
card file for railroad tariffs, [189]
card index for classification, [192]
card record of reports received and credit granted, [145]
card tickler for collections, [154]
cash receipt book for installment collections, [166]
chart of
apportionment of salaries and wages, [41]
corporate manufacturing enterprise, [17]
corporate trading enterprise, [21]
departmental authorities, [27]
expense distribution, [42]
working authorities in a manufacturing business, [19]
working authorities in a trading business, [23]
checking card used for record of sales, [86]
claim account card, [213]
collection card for
alphabetical cross-indexing, [155]
cross-indexing by date, [156]
each invoice, [153]
synopsis of entire account, [157]
collector's card, [170]
combination cabinet, [280]
condensed profit-and-loss statement by departments, [320]
condensed rate card, [191]
confirmation of telegram, [253]
contract for installment sales, [163]
copy of invoice for statistical department, [291]
credit agency report card, [143]
credit card for retailer's use, [145]
credit information folder, [141]
cross-index to tariff file, [190]
customer's financial statement, [131]
daily mail report, [312]
daily and monthly record of salesmen, [123]
daily report of installment accounts for collector, [168]
daily tabulation of sales by departments, [122]
delivery boy's call tag, [223]
delivery sheet, [222]
delivery tag, [224]
departmental comparative trading statement, [304]
departmental distribution of work of stenographic division, [251]
detailed record of form letters mailed, [98]
distribution of administrative expense, [318]
document file, [274]
document file envelopes, [274]
drawing file, [275]
file drawer, [65]
floor chart for filling orders, [198]
floor plan of a modern administrative building, [49]
folder for freight claims, [210]
follow-up card with alphabetical tab, [105]
follow-up card with movable tab to show dates, [106]
general credit information card, [144]
general credit report card, [143]
geographic alphabetic filing, [266]
index to creditors for attorney, [180]
index card for
numerical filing, [264]
record of advertising rates, [79]
record of designs and engravings, [68]
indexing firm correspondence for numerical filing, [264]
installment contract register, [164]
layout of a typical manufacturing plant, [46]
ledger card, [216]
ledger for installment accounts,165
local correspondent's report blank, [137]
loose-leaf ledger cross-indexed for due dates, [160]
loose-leaf ledger for mail-order collections, [174]
loose-leaf scrap book sheet for engravings, [67]
mail-order collection card, [175]
monthly recapitulation of daily sales reports, [122]
monthly record of purchases of customer, [108]
monthly trading summary, [302]
notice of attempt to deliver, [227]
notice of inquiry sent to salesman with blank for his report, [120]
office record of C.O.D. items, [226]
order blank, [201]
for insertions of advertising copy, [82]
packer's slip, [202]
perpetual stock for printing, [75]
post-card notice of attempted delivery, [228]
post-card receipt for cuts, [70]
prepaid shipping sheet, [218]
quadruplicate draft form, [161]
receipt for installment collections, [172]
record of
correspondence on back of follow-up card, [212]
costs and sales, [88]
purchases and profits of customer, [305]
sales advertisement, [89]
sales by an agent or dealer, [124]
sales of a department divided as to commodities, [300]
sales resulting from form letters, [100]
salesman's sales arranged by commodities, [294]
salesman's total sales, [296]
shipment of street car cards, [90]
street car contract and net cost, [91]
total sales of one commodity, [298]
register of merchandise received, [290]
register of sales, [214]
report of labor in the mailing room, [310]
report of returned goods, [292]
requisition for correspondence, [241]
routing package labels, [203]
salesman's comparative sales statement, [307]
salesman's customer's report blank, [138]
salesman's report of call and follow-up, [118]
salesman's report of calls in each town, [116]
schedule of monthly insertions in periodicals, [81]
shipping order and label made at one writing, [217]
shipping order for printing, [77]
sorting tray, [277]
special C.O.D. delivery book, [225]
special delivery tag, [228]
special delivery tag for department store, [229]
special invoice folder, [273]
specific report on industrial calls, [118]
stenographer's weekly record of work distributed by departments, [249]
subject and alphabetical folder, [268]
subject indexing and cross-reference, [267]
summary of supplies drawn, [317]
tab folders, [266]
tally of sales for small mail-order house, [234]
tracer card for drawings and cuts, [70]
traveler's route card, [115]
traveler's weekly statement of expenses, [121]
triplicate form for printing, [73]
triplicate statement for collection, [158]
vertical file drawer equipped as a tickler, [102]
voucher for postage, [313]
weekly report of mailing department, [316]
weekly report of postage used, [314]
working chart for employes, [37]
Freight claims, [208]
Freight tariffs, [188]
filing, [188]
indexing, [190]
G
General manager, [28]
I
Installment collections, [162]
J
Job bosses, [52]
K
Keying form letters, [97]
M
departmental distribution, [235]
distributing incoming mail, [233]
interdepartment correspondence, [237]
opening mail, [231]
sorting mail, [232]
Mail orders, [96]
classification of sales, [110]
cross-indexing alphabetical file, [106]
cross-indexing chronological file, [105]
follow-up systems, [101]
card follow-up, [103]
tickler method, [102]
form letters, [96]
lists of customers, [107]
Mail-order installment collections, [172]
Mailing-room machinery, [321]
addressing machines, [321]
folding machines, [324]
letter-printing machines, [327]
mailing machines, [325]
Mercantile agencies, [135]
Mercantile business, organization of, [20]
O
Organization
administrative and industrial, [11-59]
advertising and sales, [61]
applied to small business, [20]
characteristics of, [14]
of mercantile business, [20]
objects of, [14]
Organization committee, [53]
Organization principles, universal application of, [22]
Outdoor advertising, [92]
P
Periodical advertising, [78]
Personal salesmanship, [112]
expense accounts, [120]
follow-up of dealers and salesmen, [117]
reports of calls, [115]
routing salesmen, [114]
Purchasing agent, [33]
R
Rate cards, [78]
Retail advertising returns, [89]
Retail credit reporting agencies, [138]
Retail delivery system, [219]
C.O.D. deliveries, [224]
delivery sheet, [222]
delivery tag, [220]
routing deliveries, [221]
special deliveries, [229]
undelivered goods, [227]
Routing salesmen, [114]
Routing shipments, [194]
S
Salary and wage distribution, chart of, [38]
Sales committee, [52]
Sales manager, [30]
Sales records, [120]
daily, [121]
monthly, [123]
salesmen's, [123]
Shipping clerk, [184]
class rates, [186]
classification index, [192]
commodity rate file, [193]
commodity rates, [186]
condensed rate file, [191]
freight tariffs, [188]
information required, [184]
routing shipments, [194]
Shipping department, [183-229]
back orders, [199]
checking shipments, [200]
export shipping, [204]
express shipments, [215]
filling orders, [196]
freight claims, [208]
retail delivery system, [219]
shipping clerk, [184]
Special deliveries, [229]
Statements
accounts receivable, [132]
bills receivable, [132]
cash on hand, [132]
due for borrowed money, [133]
due for merchandise, [133]
due from stockholders, [133]
liability as surety, [133]
merchandise, [132]
Stenographers, [247]
"don'ts", [252]
hints for, [252]
records of work, [248]
Street car advertising, [91]
Superintendent, [31]
T
Transfer files, [282]
TRANSCRIBER'S NOTES
—Obvious print and punctuation errors were corrected.
—The transcriber of this project created the book cover image using the title page of the original book. The image is placed in the public domain.