A complex manufacturing job
As manufacturing unit of the Bell System, Western Electric must be ready at all times to produce over 200,000 different kinds of apparatus and component parts for telephone equipment. Each year, about 70,000 of these are required and manufactured. The quantity of each item produced varies from one to many millions. Mass production methods are used wherever possible, but the items required in large quantities are very much in the minority. In a recent year, less than one per cent of the products manufactured were made in quantities of over 100,000. About 30 per cent were made in quantities of less than 10.
Applying lead sheathing to telephone cable.
Each of Western Electric’s 29 distributing houses maintains an efficient repair shop where service-worn telephone apparatus is reconditioned so that it will give good service once again.
Because telephone equipment must be tailor-made—much of it in small quantities—it is necessary for the manufacturing and supply unit to have intimate knowledge of Bell System plant everywhere. And since telephone plant must give trouble-free service 24 hours a day, telephone equipment must be of the highest quality and built to exact, uniform standards. Experience has proved that the design, manufacture and operation of standard telephone equipment can be accomplished best when the designers, the makers, and the operating people work closely together on the same team.