FOOTNOTES:
[1] This is at present the Department of Commerce.
[2] Order.
[3] Landholder.
[4] One lakh = Rs.100,000.
CHAPTER II
THE ORIGIN OF THE POST OFFICE
The Postal System of India, like that of other countries, had its origin in the necessity of maintaining communication throughout the various parts of a great Empire in order that the Emperor might be kept continuously informed of what was taking place and might be able to keep in constant touch with the officers in charge of Provinces at a distance from the Capital. When Ibn Batuta was travelling in India in the middle of the fourteenth century he found an organized system of couriers established throughout the country governed at that time by the great Mahomed Din Tughlak. The system seems to have been very similar to that which existed in the Roman Empire, and is thus described:
"There are in Hindustan two kinds of couriers, horse and foot; these they generally term 'El Wolak.' The horse-courier, which is generally part of the Sultan's cavalry, is stationed at a distance of every four miles. As to the foot-couriers there will be one at the distance of every mile occupying stations which they call 'El Davah' and making on the whole three miles; so that there is, at the distance of every three miles, an inhabited village, and without this, three sentry boxes where the couriers sit prepared for motion with their loins girded. In the hands of each is a whip about two cubits long, and upon the head of this are small bells. Whenever, therefore, one of the couriers leaves any city he takes his despatches in one hand and the whip, which he keeps constantly shaking, in the other. In this manner he proceeds to the nearest foot-courier and, as he approaches, shakes his whip. Upon this out comes another who takes the despatches and so proceeds to the next. For this reason it is that the Sultan receives his despatches in so short a time."
Some of the oldest runners' lines in India were established for the purpose of conveying fruit and flowers to famous temples, and Colonel Broughton in his most interesting book, Letters from a Mahratta Camp, describes one such line between Udeypore and Pushkar in Rajputana. In his Historical Sketches of the South of India, Colonel Wilks tells us that among the earliest measures of Raja Chick Deo Raj of Mysore, who came to the throne in 1672, was the establishment of a regular post throughout his dominions. The Post Office in Mysore was not merely an ordinary instrument for conveying intelligence, but an extraordinary one for obtaining it. The postmasters were confidential agents of the Court and the inferior servants were professed spies, who made regular reports of the secret transactions of the districts in which they were stationed. This system, which was more fully developed by Hyder Ali, became a terrible instrument of despotism. The Moghul Emperors kept up a regular system of daks, and Ferishta tells us that Sher Shah, during his short reign of five years, 1541-1545, was the first who ever employed a mounted post in India. He constructed a road from Sonarung in Bengal to the banks of the Indus in Sind, a distance of two thousand miles, and placed two horses on the road at every two miles. The Emperor Akbar had post houses built at stages ten miles apart on the principal roads and swift Turki horses were placed at each stage. One of these post houses can still be seen on the road between Agra and Sikandra.
The British do not appear to have found any established system of communication when they began to extend their dominion in India, and in the beginning of the eighteenth century it was a matter of no small difficulty to send a letter more than a distance of one hundred miles. A regular postal system was first introduced by Lord Clive in 1766, and the zemindars or landholders along the various routes were held responsible for the supply of runners to carry the mails. For this service a deduction was made in their rents in proportion to the number of runners supplied. The order recorded in the Minutes of Consultations of the 24th March is as follows:—
"For the Better Regulation of Dauks"
"Ordered that in future all letters be despatched from the Government House; the postmaster or his assistant attending every night to sort and see them sent off; that the letters to the different Inland Settlements be made up in separate bags, sealed with the Company's seal; that none may open the packets except the Chiefs at the different places, who are to open only their own respective packets; and
"Ordered that they be directed to observe the same rule with respect to the letters sent down to Calcutta."
The following is an extract from the Public Proceedings 7th July, 1766;—
"As there have been of late frequent miscarriages of packets to and from Madras without possibility of tracing the cause, not knowing the stages where they do happen, as no advice is ever sent us by the neighbouring Residencies, and as this on any emergency may be attended with the worst of consequences, it is agreed to establish the following Rules and communicate them to the Presidency of Madras, recommending the same to be circulated to the factories and Residencies subordinate to them, as we shall do to those dependent on Bengal:—
"That the packets henceforward be numbered in regular succession for the present season from this time to the end of the year, and in future from the 1st January to the last of December.
"That the day and hour of despatch as well as the number be noted on the tickets affixed to the packets; that on every packet the number and date of the next preceding despatch be noted.
"That in order to have the earliest information of the loss of a packet at any time, the Resident or Chief of a factory shall regularly give advice of the receipt of each packet to the Resident of the stage from whence it came last.
"That when any packets are found to be missing the Chiefs or Residents at the two nearest stages shall immediately make it their business to examine the Dauks or Tappies very particularly, and punish them severely when they do not give a satisfactory account how the packets came to be lost, giving advice in the meantime to each Presidency.
"That the Postmaster at Calcutta and Residents at Balasore, Cuttack and Ganjam do keep separate registers of despatches to and from Madras.
"That all packets be sealed with the Governor's as well as the Company's seal to prevent their being opened till they arrive at the destined place.
"And as we have reason to believe that by proper attention to the Tappies, the communication with Madras may be more expeditious, particularly between Vizagapatam and Bandermalanka, where making allowances for passing the Rivers, it is remarked they are very tardy, it is agreed to write to the gentlemen at Madras to mention this to their subordinate factories that they may fall upon proper measures to remedy it, and recommending small boats or saugarees to be stationed at the different rivers."
Under the administration of Warren Hastings the Post Office in India was placed on a better footing and steps were taken to make the posts which were established for official purposes more generally available for private communications. In January, 1774, the details of a regular system were laid down, which was brought into force on the 31st March, 1774. A Postmaster-General was appointed and postage was charged for the first time on private letters. The lowest rate of letter postage was two annas per hundred miles, and copper tickets of the value of two annas, to be used solely for postal purposes, were specially struck for public convenience.
In November, 1784, revised regulations for the Post Office were laid down which took effect in the province of Bengal from December of that year. In 1785 Madras followed suit upon proposals made by Mr. J. P. Burlton, a junior civilian in Government service. He suggested the adoption of a regular postal system on the lines of Bengal, under which all letters except those on the public service should pay postage. In 1786 Mr. Archibald Campbell was made Postmaster-General, Madras, and arrangements were made for fortnightly services to Calcutta and Bombay. There was some dispute between the Court of Directors and the Madras Government regarding the appointment of a Postmaster-General. The former refused to accept Mr. Campbell and nominated Mr. Burlton; the latter objected to Mr. Burlton and appointed Mr. Legge Wilks, who was shortly afterwards succeeded by Mr. Oliver Colt.
For the next fifty years the history of the Post Office is obscure. The territory occupied by the East India Company in 1784 consisted of three isolated portions adjoining the three presidency towns of Calcutta, Madras and Bombay. The Company obtained the administrative control of part of the Carnatic and the provinces known as the Northern Circars in 1761. The fiscal administration of the provinces of Bengal, Behar and Orissa was handed over by the Delhi Emperor in 1765, and by the Treaty of Salbai in 1782 the Bombay Government retained the islands of Elephanta and Salsette.
In 1798 Lord Wellesley arrived in India inspired by Imperial projects which were destined to change the map of the country. In 1799 Tippoo, Sultan of Mysore, was defeated and slain at Seringapatam, and the Carnatic or south-eastern portion of India ruled by the Nawab of Arcot, as well as the principality of Tanjore, were placed under British rule. These territories constitute the greater part of the present Madras Presidency. In 1801 the whole of the tract between the Ganges and Jumna, known as the Doab, with Rohilkhand, were obtained by purchase from the Nawab Vizir of Oudh. In 1803, after the second Mahratta War, Orissa was forfeited to the British and Berar to the Nizam of Hyderabad. In 1815 the Himalayan States were taken from the Nepalese, in 1817 the Pindaris were crushed in Central India and in 1818, after the third Mahratta War, the Bombay Presidency was formed. Assam was annexed in 1826, and Bharatpur taken in 1827.
The extension of postal services over this vast increase of territory can be traced only by scattered references in official documents. There was no general postal system in the country prior to 1837. A few main lines of couriers connecting the principal towns in the various provinces with the seat of Government had been established for the conveyance of Government letters and parcels, but the use of these mail services by private persons was conceded only as a privilege. The local posts in districts between police stations and head-quarters were maintained by the zemindars or landholders of each district, and their duties in this respect are laid down in Bengal Regulation XX of 1817. The postmasters of Presidency towns exercised the functions of a Postmaster-General in their own provinces up to 1785, and the Collectors or district officers were responsible for post office and mail lines within the limits of their own jurisdictions. There was no central authority to secure the co-operation of postal officials in different provinces or to maintain uniformity of procedure, and the charges for the conveyance of letters, which, in the absence of postage stamps, were levied in cash, varied according to weight and distance. Thus the cost of conveyance of a letter from Calcutta to Bombay was one rupee a tola (2/5 oz. approximately), and from Calcutta to Agra twelve annas a tola. As postal officials were inclined to get as much as possible out of the public, private posts existed everywhere and were able to compete successfully with the Government services.
The letters of Victor Jacquemont, who travelled in India in 1830 as Naturalist to the Royal Museum of Natural History, Paris, throw some light on the working of the Post Office at the time. The post was carried altogether by runners, and the travellers' bungalows on the various routes were under the Post Office. According to Jacquemont, three servants were attached by the postal administration to each bungalow, to look after the comforts of travellers and to supply them with palanquin bearers. Letters seem to have had very uncertain careers. The usual time from France to Upper India was eight months. Jacquemont had no great faith in the post. On several occasions he trusts his letters to the Almighty to watch over during their travels.
Under the provisions of Act XVII of 1837 a public post was established and Government assumed the exclusive right to convey letters for hire in the territories of the East India Company. Uniformity was attempted by the issue to all post offices of elaborate polymetrical tables, which fixed the charges to be levied on the principal routes. The Act of 1837 caused a great deal of dissatisfaction owing to the abolition of many private and well-organized services which were not at once replaced, or else replaced very inefficiently, by Government services. The landholders had to pay a local cess to maintain the District Posts, and they felt it a distinct grievance that they should have to pay for the upkeep of these, as well as fees for their correspondence, while all official letters were carried free of charge. An inquiry made by Captain Taylor of the Bengal Establishment into the working of the 1837 Act brought many of these grievances to light, and on his recommendation certain improvements were made in the interests of the landholders. Thus there grew up in India a dual system of posts—on the one hand, the Imperial Post, which controlled all main routes and large offices; on the other, the District Post, which was entirely local and controlled the rural services in each district. The establishments were quite separate, and where the two systems came in contact there was often a great deal of friction.
The principle on which the District Post was based was the liability of landholders to maintain communications for Government purposes between the executive head of a district and his subordinates in outlying places—a responsibility which in many instances they were glad to discharge by a money payment to the magistrate who undertook the organization of the requisite agency. The laws under which it was administered were framed with the object of levying a small cess in each district. This was used, at the discretion of the magistrate, for the payment of dak-runners and other persons who conveyed correspondence between police stations and district officials. This local post undoubtedly existed from ancient times, and its maintenance was a liability to which the landholders had been subject from a period long before the advent of British rule.
The District Post in India, which was an important, though not very efficient, auxiliary to the Imperial Post, thus owed its origin to the need for maintaining the means of official communication between the head-quarters of each district and the revenue and police stations in the interior, where the general wants of the locality were not such as to call for the provision of Imperial post offices. It consisted of lines of communication connecting such stations, and was maintained primarily for the conveyance of official correspondence in accordance with the requirements of each district, but subsequently it was also made available for private correspondence.
In some parts of the country the cost of the District Post lines was met by local cesses specially levied for the purpose, and in other places it was met from Imperial or provincial grants as a charge on the general revenues of the country.
Originally the District Post in India was managed by district officers or other local officials quite independently of the Imperial Post, but, in order to increase the efficiency of the service, Local Governments and Administrations were asked to transfer the management to the officers of the Imperial Post Office. The North-Western Provinces (now United Provinces) Government was the first to accept the proposal, and the management of the District Post there was taken over by the Postmaster-General of the circle in the year 1864. This arrangement did not constitute an incorporation of the District Post with the Imperial Post, but merely a transfer of the management of the former to the officers of the latter, the financial control of the District Post remaining as before with the Local Government. As was anticipated, this measure led to rapid development of private correspondence, an acceleration of the speed at which the mails were carried and a marked improvement in the postal arrangements in the interior of districts. Consequently the objections which were at first raised in many quarters were silenced, and the other Local Governments and Administrations soon fell into line, so that in the course of the next fourteen years the management of the whole of the District Post throughout India was gradually transferred to the Imperial Post Office.
As the number of Imperial post offices increased the primary object of the District Post became less important and its funds were devoted more and more to the extension of rural delivery and postal facilities in backward rural tracts. As these tracts developed and the postal traffic produced sufficient revenue to cover the expenditure the Imperial Post took them over, and the money thus set free was used to start offices, lines and rural messengers in country not yet opened. In this way the District Post acted the part of pioneer to the Imperial Post and greatly assisted its progress.
In 1903, in connection with the revision of the Provincial Settlements, the Government of India decided to abolish the exceptional arrangement under which, in some provinces, a portion of the revenue and expenditure in connection with the District Post was included in the Provincial accounts. It was ordered that from the commencement of the new settlements all such receipts and charges which were then Provincial would be made Imperial. In accordance with this decision all the District Post establishments in the Presidencies of Bengal and Madras and the Province of Assam, which were formerly paid from Provincial funds, were brought directly on the general establishment of the Imperial Post Office with effect from the 1st April, 1904. Two years later the Government of India decided to take over the remaining District Post charges in India, and the District Post was abolished entirely with effect from the 1st April, 1906. It was at the same time ordered that from that date every postal charge would be an Imperial one and that no postal charges of any description whatsoever might be incurred from Provincial or Local funds.
In 1850 three Commissioners, Messrs. Courtney, Forbes and Beadon, were appointed by the Government of India to inquire into the methods for making the Post Office more efficient and more conducive to the convenience of the public than it had been hitherto.
In 1851 the Commissioners, after making exhaustive inquiries, presented a report which dealt with every phase of Post Office work, and on this report has been based the whole fabric of the present administration. The most important questions discussed were:
(1) The necessity for a uniform rate of postage irrespective of distance.
(2) The need for prepayment of postage by means of adhesive postage stamps.
(3) The fixing of a low initial rate of postage.
(4) The abolition of franking.
(5) The formation of the Post Office as an Imperial Department under a Director-General, with Postmasters-General in each province who would not be subject to the authority of the Local Government.
(6) The publication of Manual Rules for the use of postal officials.
(7) The establishment of sorting offices at suitable places.
(8) The introduction of money orders.
(9) The regulation of the Bhangy or Parcel Post.
(10) The introduction of cheap and uniform postage for newspapers, books, pamphlets, etc.
(11) The transfer of District Posts to the Imperial Post Office.
The report of the Commissioners is contained in a bulky volume of some six hundred pages, of which the preamble is most interesting and throws a great deal of light on the domestic history of India in the first half of the nineteenth century. The reforms are based throughout on the principle that the Post Office is to be maintained for the benefit of the people of India and not for the purposes of swelling the revenues, and it is greatly to the credit of the Government of India that in all times of stress and strain, as well as in times of prosperity, they have loyally observed this principle, although there have been many temptations to act contrary to it.
With the advance of postal administration in India in the last sixty years we can hardly realize the difficulties that had to be faced in 1851. One of the chief ones was the poverty of the great bulk of the population, many of whom could ill afford to spend even the smallest Indian coin, namely, one pie, a twelfth part of a penny, on anything that was not necessary for their own sustenance.
In dealing with this matter the following remarks of the Commissioners are very interesting:—
"In considering what plan of postage is best suited to the circumstances of India, and most likely to conduce to the convenience of the public, the social and commercial advancement of the country, and the ultimate financial advantage of the department, the difference between the circumstances of the European and native portion of the community must be distinctly borne in mind. It must be remembered that the former are very few in number, but, generally speaking, well educated and in affluent circumstances; that they are accustomed and inclined to social correspondence, for which, from being collected at particular stations throughout the country, they have great facilities; and are comparatively little hindered from indulging in it by the expense which it entails on them, being for the most part regardless of the pecuniary advantage which they might derive from a more careful attention to the weight of their letters. The natives, on the other hand, are incalculably more numerous than their European fellow-subjects. Upon the moderate assumption that there are two thousand natives for every European, and that not more than 1 per cent of the former can read and write, still there must be twenty natives for every European who can correspond by the post without assistance, provided that the means of paying postage are within their reach, and that the receipt and delivery of their letters are facilitated. But they are poor, and, though well inclined to correspond, greatly prevented from doing so by the present high rates of postage to distant stations, and still more by the distance which separates the mass of them from the nearest post office, and by the consequent trouble, expense, uncertainty and perhaps loss, which the receipt and despatch of their letters involve. The occupations in which large numbers of natives are engaged connected with the internal trade of the country are such as naturally to render their correspondence on matters of business far more extensive than that of Europeans, the greater part of the latter being engaged in the service of Government and not under the necessity of writing letters except on their own personal concerns or those of their friends. With the improvement of the means of communication, extension of trade and the gradual spread of knowledge throughout the country, the instructed and writing portion of the native community will continue to bear an increasing ratio both to the rest of their fellow-countrymen men and to the European residents in India, but to the bulk even of these the amount they can afford to expend on the postage of their letters must ever be a matter of strict economical calculation. It may be regarded as certain that the utmost care will always be observed by the native community in keeping the weight of their letters within the minimum chargeable weight; and unless some considerable reduction is made in the existing rates of postage to distant places they will continue to resort to ingenious contrivances for the purpose of saving expenditure under that head, or avoiding it altogether."
The practice of "clubbing" or of enclosing a number of small letters in one cover addressed to a person who undertook to deliver them by hand was very common in India before 1850 and is not unknown at the present time. When the difference in cost between a single and double letter was considerable, this practice entailed a great loss of revenue to the Post Office, and in order to stop it the Commissioners proposed to make the unit of weight a quarter of a tola and to charge extra postage for each quarter tola of weight. The unit finally adopted was half a tola, as it was thought that Post Office clerks would have difficulty in detecting such small divisions of weight as a quarter of a tola. At the same time heavy penalties were imposed on clubbing, and the practice has gradually fallen into disuse.
SIR CHARLES STEWART WILSON, K.C.I.E.
DIRECTOR GENERAL 1906-1913
Uniformity of postage irrespective of distance had many opponents at the time. It was recommended by the Commissioners on the ground of fairness, simplicity and the facilities it gave for the introduction of other improvements into the department. To use their own words: "Combined with a low rate of charge, it forms the conspicuous and chief benefit which the monopoly of the carriage of letters enables Government to confer upon the whole body of its subjects, by almost annihilating distance and placing it within the power of every individual to communicate freely with all parts of the Empire. It makes the Post Office what under any other system it never can be—the unrestricted means of diffusing knowledge, extending commerce and promoting in every way the social and intellectual improvement of the people. It is no longer an experiment, having been introduced with eminent success into the United Kingdom as well as into the United States of America, France, Spain and Russia."
There was a strong body of opinion in favour of the compulsory prepayment of postage in all cases on the ground that in India it was most difficult to collect the postage due on bearing letters; in fact, the letters were usually sent open, read by the addressees and then refused, so that both the sender and recipient got all they wanted out of the Post Office for nothing. However, wiser counsels prevailed. It was recognized that compulsory prepayment might mean great hardship in many cases, and the English system of charging double postage on unpaid articles was adopted.
These few extracts are sufficient to show the fine spirit that pervaded the work of the Commissioners. They were true Imperialists and never took the petty view, but adhered to the maxim of the greatest benefit to the greatest number. Their names are forgotten, but the result of their labours has remained in the fine organization now known as the Post Office of India.
CHAPTER III
EARLY POSTAL REGULATIONS
Act XVII of 1837, the earliest enactment establishing a proper postal system in India, repealed Bombay Regulation XI of 1830 which declared all private dawks within the Bombay Presidency to be illegal. It conferred the exclusive right of carrying post for hire on the Governor-General in Council and fixed the penalty for evasion of this order at Rs.50 for each letter. The Bhangy Post was opened to the public with the condition that letters exceeding 12 tolas must be sent by bhangy wherever such a line existed. The Governor-General in Council was authorized to frame a scale of distances, according to which the rates for inland postage should be calculated and also to fix the rates for steamer and ship postage. Strict regulations were laid down compelling commanders of vessels to deliver all letters on board to the post office at each port of call, also to receive all letters handed over to them by the post office at any port. The commander of the vessel received one anna for each letter delivered or received.
We find the origin of the Dead Letter Office in Sections 25 to 27 of the Act. Unclaimed letters after lying for three months at any post office were to be sent to the General Post Office of the Presidency, and at intervals, not exceeding three months, lists of such unclaimed letters and packets were to be published in the Official Gazette, When letters and packets lay unclaimed for a period of eighteen months at the General Post Office, the Postmaster-General was authorized to open them and pay any valuable property found therein into the Government Treasury for the benefit of the party having a right to it. After a further period of twelve months unclaimed letters were to be destroyed.
The Governor-General in Council had the power to grant to any person the privilege of sending and receiving all letters and packets by letter post free of postage, and of sending and receiving letters and packets by bhangy on the public service free of postage. This privilege was granted to the following persons:—
His Majesty's Principal Secretaries of State.
The President and Secretaries of the Board of Control.
The Chairman, Deputy Chairman and Directors of the East India Company.
The Secretary, Deputy Secretary and Assistant Secretary at the East India House.
The Governor-General.
The Governors of Bengal, Madras and Bombay.
The Governor of Ceylon.
The Lieutenant-Governor of the North-West Provinces.
The Chief Justices of Bengal, Madras and Bombay.
The Bishops of Calcutta, Madras and Bombay.
The Members of the Supreme Council.
The Members of Council of Madras and Bombay.
The Puisne Judges of the Supreme Courts of Bengal, Madras and Bombay.
The Recorder of Prince of Wales' Island, Singapore and Malacca.
The Commander-in-Chief of His Majesty's Naval Forces.
The Commander-in-Chief of the Army in India.
The Commander-in-Chief of the Army at Madras and Bombay.
Postage was charged for letters according to the following schedules:—
| Distance | Postage for a letter not | |
| in miles. | exceeding 1 tola. | |
| 20 | 1 | anna. |
| 50 | 2 | annas. |
| 100 | 3 | " |
| 150 | 4 | " |
| 200 | 5 | " |
| 250 | 6 | " |
| 300 | 7 | " |
| 400 | 8 | " |
| 500 | 9 | " |
| 600 | 10 | " |
| 700 | 11 | " |
| 800 | 12 | " |
| 900 | 13 | " |
| 1000 | 14 | " |
| 1200 | 15 | " |
| 1400 | 1 | rupee. |
Single postage to be added for each additional tola or part thereof.
Special rates for distance were also fixed for:
(1) Law papers, Accounts and Vouchers attested as such, with the full signature of the sender.
(2) Newspapers, Pamphlets and other printed or engrossed papers, packed in short covers open at each end, imported matter being charged at a cheaper rate than matter printed in India.
Parcels were limited to 600 tolas (15 lbs.) in weight, and the rate was 6 annas for 50 tolas (20 oz.) for 50 miles, then 3 annas for every additional 50 tolas or part thereof for every 50 miles up to 300 miles, after which 3 annas was charged for each 50 tolas for every additional 100 miles up to 1000 miles. For 1200 miles the rate was Rs.2 as.13 for every 50 tolas, and for 1400 miles and upwards Rs.3.
By Act XX of 1838 the weight of letters and packets which could be carried by a road on which there was no bhangy post was raised from 12 to 30 tolas, and the postmaster was allowed to use his discretion in forwarding packets exceeding 30 tolas. It was also enacted that "all fines incurred under Post Office Acts shall be demanded by notice from Postmasters-General or from any Postmaster, and if not paid shall be levied together with costs on goods and chattels. If no goods are forthcoming the offender may be committed to prison for twenty-two calendar months unless the fines, etc., are sooner paid." Postmasters were authorized to detain any letter in respect of which any party was liable to a fine.
Act XVII of 1839 empowered the Governor-General in Council to alter postage duties as fixed by Sections 6 and 14 of the Act, but not to increase them.
The fact that postage rates were fixed with respect to distances in 1837 is not a matter for surprise when the state of Indian roads at the time is considered. In 1833, Shore, in his Notes on Indian Affairs, describes the main road between Calcutta and Benares as no better than a cart-track, and says that the only road worthy of the name in India is that between Calcutta and Barrackpore. Nor was it until 1854, with the abolition of the old Military Boards and the establishment of the Public Works Department, that the art of road-making began to improve. It will thus be understood that in 1837 the maintenance of postal lines was a real difficulty. All mail matter had to be conveyed by runners, and a slight extra weight entailed a considerable extra cost. With the introduction of railways in 1852 and good metalled roads, upon which light wheeled carriages could be used for the conveyance of mails and passengers over long distances, a complete change in postal administration was effected, and it was no longer necessary to vary the rates for letters according to distance.
With all the advance made in postal legislation and the regulation of rates there was not yet any Controlling Head. The Post Office was managed by Postmasters-General who were also postmasters in the Presidency Towns, while Collectors of Districts had charge of post offices upcountry. Receipts were still granted for every article received for despatch, and in the Bombay Presidency the addresses of all articles were entered in lists known as puttees; these were given to the postmen who brought back the addressees' signatures on them. The addresses upon all articles passing in transit through the Post Office were also recorded; bags were not used, only packets of paper or cloth.
The English Mail at this time was received once a month and, since not more than 200 lbs. weight of mails could be conveyed along the Bombay-Calcutta line in one day, a week was often required for its disposal. Originally the opium merchants had their own lines, and on these being stopped they used to send private expresses by the Government dawk, which was a great source of revenue to the Post Office.
Act XVII of 1854 marks the commencement of the organization of the Indian Post Office upon its present footing. According to its provisions the whole department was placed under the control of a Director-General; the office of Postmaster-General was separated from that of Presidency Postmaster; Postmasters-General were appointed for the direct administration and supervision of the postal services in the larger provinces and Deputy Postmasters-General, at first designated Chief Inspectors, were appointed to the less important provinces and the principal Political Agencies. Postage stamps were first introduced in 1854 and rates were fixed for the conveyance of letters irrespective of distance.[5]
In this Act the postal monopoly of the East India Company was again laid down, and the three exceptions to that monopoly were legalized, namely (1) letters sent by a private friend to be delivered on his way or journey to a person, without any hire or reward for such service; (2) letters solely concerning the affairs of the sender or receiver thereof sent by a messenger on purpose; (3) letters solely concerning goods or other property sent by land or sea, to be delivered with such goods or property without any hire or reward for carrying the same.
It was important to include these exceptions in the Act, as under the Post Office Act of 1837 there was nothing to prevent a man who sent a letter to his friend by messenger incurring a penalty of Rs.50, a fine to which both the messenger and recipient were equally liable.
The great advance made in 1854 was the introduction of postage stamps and the fixing of postage rates for letters irrespective of distance.
The rates were as follows:—
On every letter not exceeding ¼ tola in weight, 6 pies.
On every letter exceeding ¼ tola and not exceeding ½ tola in weight, 1 anna.
On every letter exceeding ½ tola and not exceeding 1 tola, 2 annas.
On every letter exceeding 1 tola and not exceeding 1½ tolas in weight, 3 annas.
On every letter exceeding 1½ tolas and not exceeding 2 tolas in weight, 4 annas.
And for every tola in weight above 2 tolas, 2 additional annas.
With respect to newspapers and engraved papers a distinction, similar to that laid down in the Act of 1837, was made between imported and locally produced matter. The former was charged with 2 annas for every 6 tolas or part thereof; the latter was charged at the following rates:—
Two annas for a weight not exceeding 3½ tolas.
Four annas for a weight not exceeding 6 tolas, and 2 annas for every additional 3 tolas above 6 tolas.
This difference in postage encouraged the circulation of newspapers and printed matter imported from England, but the high internal rates must have greatly hampered the postal circulation of journals printed in India.
Reduced rates, but still varying with distance, were laid down for Bhangy Post according to the following scale:—
| If not Exceeding in Weight. | |||||||||||||||
| For Distances. | 20 | 100 | 200 | 300 | 400 | 500 | 600 | ||||||||
| tolas. | tolas. | tolas. | tolas. | tolas. | tolas. | tolas. | |||||||||
| Miles. | Rs. | a. | Rs. | a. | Rs. | a. | Rs. | a. | Rs. | a. | Rs. | a. | Rs. | a. | |
| Not exceeding | 100 | 0 | 2 | 0 | 4 | 0 | 8 | 0 | 12 | 1 | 0 | 1 | 4 | 1 | 8 |
| Not exceeding | 300 | 0 | 6 | 0 | 12 | 1 | 8 | 2 | 4 | 3 | 0 | 3 | 12 | 4 | 8 |
| Not exceeding | 600 | 0 | 12 | 1 | 8 | 3 | 0 | 4 | 8 | 6 | 0 | 7 | 8 | 9 | 0 |
| Not exceeding | 900 | 1 | 2 | 2 | 4 | 4 | 8 | 6 | 12 | 9 | 0 | 11 | 4 | 13 | 8 |
| Not exceeding | 1200 | 1 | 8 | 3 | 0 | 6 | 0 | 9 | 0 | 12 | 0 | 15 | 0 | 18 | 0 |
| Exceeding | 1200 | 1 | 14 | 3 | 12 | 7 | 8 | 11 | 4 | 15 | 0 | 18 | 12 | 22 | 8 |
Books, pamphlets, packets of newspapers and of printed and engraved papers were charged at the following rates by bhangy post:—
| Not exceeding 20 tolas | 1 | anna |
| Exceeding 20 tolas and not exceeding | ||
| 40 tolas | 2 | annas |
| For every 20 tolas above 40 tolas | 1 | anna |
| provided that the total weight must | ||
| not exceed 120 tolas. |
The postage on bhangy parcels was calculated by the most elaborate Polymetrical Tables which were supplied to all post offices in English and Vernacular. Many a grievous complaint was laid by members of the public against the strange methods employed by the Post Office in calculating the distance between two places. The sender of a parcel naturally considered that he should pay for the shortest distance between the place of despatch and the place of receipt, but not so the Post Office. It decided that the "postal route," however circuitous, was the one by which postage should be calculated.
Letters were ordinarily limited to 12 tolas in weight, but by Act XX of 1838 the weight had been raised to 30 tolas upon lines where no bhangy post existed; this limit was now raised to 40 tolas (1 lb.) and, where both a bhangy and letter post were conveyed in the same carriage, a special prohibition was made that letters or packets of newspapers of less than 12 tolas weight must not be sent by bhangy post under penalty of a fine of Rs.50 for each offence. This clause was evidently introduced on account of the charge made by the railway companies for the carriage of bhangy parcels.
The 600 tola limit for parcels was continued except in special cases which were laid down by the Governor-General in Council, but in no circumstances was the weight of any parcel to exceed 2000 tolas (50 lbs.). Ship postage was levied on parcels, when conveyed by the East India Company's post by sea, at the rate of 8 annas for each 100 tolas. When any parcel had to be conveyed by bhangy as well as by sea, this postage was levied in addition to bhangy postage. Letters and newspapers for Ceylon or any place where no postal communication was established by the East India Company were dealt with as unclaimed, unless the full postage was prepaid by means of postage stamps.
With the introduction of postage stamps we now find the first regulations for encouraging the prepayment of postal articles. In Section 20 it is laid down that, where the East India Company have a postal communication, double postage shall be charged on unstamped letters at the time of delivery, and in the case of insufficiently stamped letters double the deficiency. This rule did not apply to newspapers or other printed matter, but in order to compel the public to use the new postage stamps, post offices were forbidden to accept money in prepayment of any postal articles except parcels. Redirected letters were charged with postage at prepaid rates, and a penalty of Rs.200 was imposed for sending "any explosive or other dangerous material or substance by post."
Rules were drawn up for the use and sale of postage stamps, vendors were appointed, and heavy penalties were exacted from vendors who failed to comply with the regulations. Registration of any article was allowed upon payment of a fee of 4 annas which entitled the sender to a receipt, but, strange to say, the registration fee had to be paid in cash, stamps not being recognized in payment.
The clauses of Act XVII of 1837 regarding the obligations of commanders of vessels were renewed, and also the clauses dealing with unclaimed and refused articles. The privilege of free postage was entirely abolished, but the letters and packets sent on the public service by certain officials were still carried under frank. The postage due on such articles was charged to the several public departments concerned. This measure led to wanton extravagance in the matter of official postage, no care was taken to economize either in the number or the size of "public service" articles and various abuses of franking occurred. The list of officers authorized to frank became so large that the Post Office could not exercise any proper check, and the difficulty of accounting in connection with the postage due was enormous. The first restriction was placed on franking in 1866 when the use of service stamps was made compulsory on all letters passing outside the Presidency towns or limits of the district in which they were posted, and in 1873 all franking privileges were abolished.
In Section 48 of the Act the duty of the Post Office to abide by the Customs regulations is insisted upon. Officers in charge of post offices were bound to detain articles suspected of containing anything contraband, and they could refuse to forward any parcel or packet addressed to a foreign post, unless it was accompanied by a Customs' House Pass. A long list of penalties, most of which exist at the present day, was drawn up for offences and misdemeanours committed by postal officials. Informers were encouraged by being allowed to receive half of every fine imposed, but no proceedings could be taken against any one under this Act without an order in writing from Government, the Director-General or a Postmaster-General.
In 1854 Mr. Riddell was appointed the first Director-General of the Post Office, and he compiled the first Manual of Rules to be observed by the whole Department. At this time there were 201 head-quarter offices and 451 minor offices in India, but every office kept its own accounts separately and submitted them direct to the Audit Office which was part of the Accountant General's Office. It was not until 1861 that postal accounts were removed from the Civil auditors and handed over to an officer known as the "Compiler of Post Office Accounts" and not until 1866-7 that the distinction between Head and Branch offices was made for account purposes.
The Manual of 1854 made no proper arrangement for sorting offices, it only provided for mails being received en masse and for their distribution afterwards to peons and into the "thana" and forwarding boxes. Every post office upon a line had to make up a separate mail packet for every office in advance, and it received one from every office in rear, a most cumbersome proceeding, which was put a stop to in 1860, when long detentions were made at certain large stations upon the main routes for the purpose of sorting the mails. Paid letters were impressed with a red date-stamp to distinguish them from unpaid, which bore a black date-stamp. Letters for foreign countries were sent with steamer postage invoices (chalans) to the different Presidency towns. Prepayment of articles sent to England via Marseilles, for which Brindisi was substituted in 1870, was not possible, nor could letters for countries like the United States be prepaid.
It seems hardly credible that in 1854 one of the longest chapters of the Manual was devoted to an elaborate system of fining, under which different offices claimed fines from one another for bad work brought to light by them. The official who detected the finable offence was allowed to keep the amount of the fine subject to a deduction of 10 per cent, which was remitted to the Postmaster-General's office to cover the cost of printing Fine Statements, Bills, etc. A regular schedule of offences with the fine allotted for each was drawn up; for instance, the missending of a mail bag was assessed at Rs.3, while the missending of a parcel or packet cost 8 annas. Naturally there was great energy expended in detecting offences for which fines were imposed, and the result was an enormous amount of correspondence and bitter recrimination between offices. This vicious practice continued for many years and was not finally put a stop to until 1880.