PLAN No. 1232. TRAFFIC DEPARTMENT
This department has charge of the telephone traffic. The operators, practically always young women, make connections on calls by subscribers. There are usually no men on the floor of a telephone exchange except the switchboard and maintenance men. A large telephone exchange may have a male traffic manager. Large companies may have a traffic-engineering department which plans and directs the arrangement of switchboard sections, and the division of lines between operators in order to insure efficient service. Men with some prior telephone experience who can not do heavy physical work, might qualify for minor positions under direction of the traffic engineer. These would be of the same general character as those with the engineering department, except that they deal only with traffic. Rates of pay, working hours, and future possibilities are practically the same as in an engineering department.