Will Employment Managers Be Needed After the War?
The movement which is developing human engineering is not a temporary nor sporadic demand, but is in response to an underlying trend of our economic life. It has not been dominantly, nor even largely, a product of war conditions, except as the war has made men everywhere appreciate more keenly the social virtues, and has made them long more earnestly for a new justice and comradeship. After the war, the underlying economic forces, which are all based upon the urgency of human wants, will steadily drive forward those economic reforms for which human knowledge has prepared the way.
The distinction between the economics of the war period and of the post-war period lies in this: during the war the competitive struggle was chiefly to save time, after the war it will be to reduce costs. During the war speed outweighed economy. The employment manager was demanded because time was lost by absenteeism and turnover and the training of new men. Time was lost when workers were put at jobs for which they were unfitted; and time was lost by sickness, accidents, and strikes. After the war efficiency will appear to be more a matter of cost. If the losses of this war are not recouped by the efficiency of superior organization, and the only means of making them good is a curtailment of consumption, we may look for the struggle to lessen costs and lower prices to be more intense than has ever been known in modern times. In such an event the employment manager will be demanded by intelligent employers, because sickness and voluntary absenteeism mean idle equipment; because labor turnover means the cost of breaking in new workers; because an antagonistic attitude means waste of materials and tools, spoiled work and soldiering; while strikes mean the entire loss of overhead charges.