1999: LIBRARIANS GET DIGITAL
= [Overview]
The job of librarians, that had already changed a lot with computers, went on to change even more with the internet. Electronic mail became commonplace for internal and external communications. Librarians could subscribe to newsletters and participate in newsgroups and discussion forums. In 1999, librarians were running intranets for their organizations, like Peter Raggett at the OECD Library, or they were running library websites, like Bruno Didier at the Institute Pasteur Library. Computers made catalogs much easier to handle, as well as library loans and book orders. This was the case for Anissa Rachef at the French Institute in London. Librarians could type in bibliographic records in a computer database that was sorting out book records by alphabetical order, with search engines for queries by author, title, year and subject. By networking computers, the internet gave a boost to union catalogs for a state, a province, a department, a country or a region, and made things simpler for interlibrary loan.
= Two experiences
# At the OECD
The OECD Library was among the first ones in Europe to set up an extensive intranet for the staff of its organization. What is OECD? "The OECD is a club of like-minded countries. It is rich, in that OECD countries produce two thirds of the world's goods and services, but it is not an exclusive club. Essentially, membership is limited only by a country's commitment to a market economy and a pluralistic democracy. The core of original members has expanded from Europe and North America to include Japan, Australia, New Zealand, Finland, Mexico, the Czech Republic, Hungary, Poland and Korea. And there are many more contacts with the rest of the world through programmes with countries in the former Soviet bloc, Asia, Latin America - contacts which, in some cases, may lead to membership." (excerpt from its website in 1999)
The OECD Central Library serves the OECD staff to support their research work, with more than 60,000 monographs and 2,500 periodicals in early 1999, as well as microfilms and CD-ROMs, and subscripions to databases like Dialog, Lexis-Nexis and UnCover.
Peter Raggett, deputy-head (and then head) of the Central Library, first worked in government libraries in United Kingdom before joining the OECD in 1994. An avid internet user since 1996, Peter wrote in August 1999: "At the OECD Library we have collected together several hundred websites and have put links to them on the OECD intranet. They are sorted by subject and each site has a short annotation giving some information about it. The researcher can then see if it is possible that the site contains the desired information. This is adding value to the site references and in this way the Central Library has built up a virtual reference desk on the OECD network. As well as the annotated links, this virtual reference desk contains pages of references to articles, monographs and websites relevant to several projects currently being researched at the OECD, network access to CD-ROMs, and a monthly list of new acquisitions. The Library catalogue will soon be available for searching on the intranet. The reference staff at the OECD Library uses the internet for a good deal of their work. Often an academic working paper will be on the web and will be available for full-text downloading. We are currently investigating supplementing our subscriptions to certain of our periodicals with access to the electronic versions on the internet."
What about finding information on the internet? "The internet has provided researchers with a vast database of information. The problem for them is to find what they are seeking. Never has the information overload been so obvious as when one tries to find information on a topic by searching the internet. When one uses a search engine like Lycos or AltaVista or a directory like Yahoo!, it soon becomes clear that it can be very difficult to find valuable sites on a given topic. These search mechanisms work well if one is searching for something very precise, such as information on a person who has an unusual name, but they produce a confusing number of references if one is searching for a topic which can be quite broad. Try and search the web for Russia AND transport to find statistics on the use of trains, planes and buses in Russia. The first references you will find are freight-forwarding firms who have business connections with Russia."
How about the future? "The internet is impinging on many peoples' lives, and information managers are the best people to help researchers around the labyrinth. The internet is just in its infancy and we are all going to be witnesses to its growth and refinement. (…) Information managers have a large role to play in searching and arranging the information on the internet. I expect that there will be an expansion in internet use for education and research. This means that libraries will have to create virtual libraries where students can follow a course offered by an institution at the other side of the world. Personally, I see myself becoming more and more a virtual librarian. My clients may not meet me face-to-face but instead will contact me by email, telephone or fax, and I will do the research and send them the results electronically."
# At the Pasteur Institute
"The Pasteur Institutes are exceptional observatories for studying infectious and parasite-borne diseases. They are wedded to the solving of practical public health problems, and hence carry out research programmes which are highly original because of the complementary nature of the investigations carried out: clinical research, epidemiological surveys and basic research work. Just a few examples from the long list of major topics of the Institutes are: malaria, tuberculosis, AIDS, yellow fever, dengue and poliomyelitis." (excerpt from the website in 1999)
Bruno Didier, librarian and webmaster of the library website, explained in August 1999: "The main aim of the Pasteur Institute Library website is to serve the Institute itself and its associated bodies. It supports applications that have became essential in such a big organization: bibliographic databases, cataloging, ordering of documents and of course access to online periodicals (presently more than 100). It is a window for our different departments, at the Institute but also elsewhere in France and abroad. It plays a big part in documentation exchanges with the institutes in the worldwide Pasteur network. I am trying to make it an interlink adapted to our needs for exploration and use of the internet. The website has existed in its present form since 1996 and its audience is steadily increasing. (…) I build and maintain the webpages and monitor them regularly. I am also responsible for training users. The web is an excellent place for training and it is included in most ongoing discussion about that."
How about the future? "Our relationship with both the information and the users is what changes. We are increasingly becoming mediators, and perhaps to a lesser extent 'curators'. My present activity is typical of this new situation: I am working to provide quick access to information and to create effective means of communication, but I also train people to use these new tools. (…) I think the future of our job is tied to cooperation and use of common resources. It is certainly an old project, but it is really the first time we have had the means to set it up."
= Online catalogs
# OPACs
The internet boosted library catalogs through cyberspace. OPACs (OPAC: Online Public Access Catalog) were more attractive and user-friendly than the older print and computer catalogs. Some catalogs began to give instant online access to the full text of books and journals, something that would become a major trend ten years later.
The first step was UNIMARC, as a common bibliographic format for library catalogs. The IFLA (International Federation of Library Associations) published the first edition of "UNIMARC: Universal MARC Format" in 1977, followed by a second edition in 1980 and a "UNIMARC Handbook" in 1983.
UNIMARC (Universal Machine Readable Cataloging) was set up as a solution to the 20 existing national MARC (Machine Readable Cataloging) formats. 20 formats meant lack of compatibility and extensive editing when bibliographic records were exchanged. With UNIMARC, catalogers would be able to process records created in any MARC format. Records in one MARC format would first be converted into UNIMARC, and then be converted into another MARC format. UNIMARC would also be promoted as a format on its own.
In May 1997, the British Library launched OPAC 97 to provide free online access to the catalogs of its main collections in London and Boston Spa. It also launched Blaise, an online bibliographic information service (with a small fee), and Inside, a catalog of articles from 20,000 journals and 16,000 conferences. As explained on the website at the time: "The Library's services are based on its outstanding collections, developed over 250 years, of over one hundred and fifty million items representing every age of written civilisation, every written language and every aspect of human thought. At present individual collections have their own separate catalogues, often built up around specific subject areas. Many of the Library's plans for its collections, and for meeting its users' needs, require the development of a single catalogue database. This is being pursued in the Library's Corporate Bibliographic Programme which seeks to address this issue." The "single catalogue database" was fully operational a few years later.
Another leading effort was the one of the Library of Congress with its Experimental Search System (ESS). The ESS was "one of the Library of Congress' first efforts to make selected cataloging and digital library resources available over the World Wide Web by means of a single, point-and-click interface. The interface consists of several search query pages (Basic, Advanced, Number, and a Browse screen) and several search results pages (an item list of brief displays and an item full display), together with brief help files which link directly from significant words on those pages. By exploiting the powerful synergies of hyperlinking and a relevancy-ranked search engine (InQuery from Sovereign Hill Software), we hope the ESS will provide a new and more intuitive way of searching the traditional OPAC (Online Public Access Catalog)." (excerpt from the website in 1998)
Another interesting - and totally different - initiative was the creation of the Internet Public Library (IPL) by the School of Information and Library Studies at the University of Michigan. The IPL went live in March 1995 as the first U.S. digital public library to serve the internet community, and to catalog websites and webpages. The librarians' task was to choose the best documents available on the web, and process them as library documents for them to be easily accessed from the IPL website, that acted as a portal. The IPL sections were: Reference, Exhibits, Magazines and Serials, Newspapers, Online Texts, and Web Searching. There were also Teen and Youth sections. All items were carefully selected, catalogued and described by the IPL staff. As an experimental library, IPL also listed the best internet projects that were run by librarians, in the section Especially for Librarians. Since then, students from the IPL Consortium, a consortium of colleges and universities with programs in information science, have worked on maintaining and developing the IPL as a public library for the web.
# Union catalogs
In 1999, the two main union catalogs were WorldCat, run by OCLC
(Online Computer Library Center), and RLIN (Research Library
Information Network), run by the Research Libraries Group
(RLG).
What exactly is a union catalog? The idea behind a union catalog is to earn time by avoiding the cataloging of the same document by many catalogers worldwide. When catalogers of a member library catalog a new document, they first search the union catalog. If the record is available, they import it into their own library catalog and add the local data. If the record is not available, they create it in their own library catalog and export it into the union catalog. The new record is immediately available to all catalogers of member libraries. Depending on their status, experience and quality of cataloging, member libraries can either import records only, or import and export records.
OCLC (Online Computer Library Center) was created in 1971 as a non-profit organization dedicated to furthering access to the world's information while reducing information costs. The OCLC Online Union Catalog - renamed WorldCat much later - began as the union catalog of the university libraries in the State of Ohio. Over the years, OCLC became a national and then worldwide library cooperative, and WorldCat the largest library catalog in the world. In early 1998, WorldCat had 38 million records in 400 languages - with transliteration for non-Roman languages) - and an annual increase of 2 million records. In 1998, 27,000 libraries in 65 countries were using OCLC services (paid subscription) to manage their collections and provide online reference services.
WorldCat has only accepted one bibliographic record per document, unlike RLIN (Research Library Information Network), launched by the Research Libraries Group (RLG) in 1980. RLIN accepted several records per document, with 88 million records in early 1998.
Members of RLG were mainly research and specialized libraries. RLIN was later renamed the RLG Union Catalog. Its free web version, RedLightGreen, was launched in fall 2003 as a beta version, and in spring 2004 as a full version. This was a major move, not only for library members, but for all internet users, who could also access it for free.
In 2005, WorldCat had 61 million bibliographic records in 400 languages, from 9,000 member libraries in 112 countries. In 2006, 73 million bibliographic records were linking to one billion documents available in these libraries.
In August 2006, WorldCat began to migrate to the web through the beta version of its new website worldcat.org. Member libraries now provided free access to their catalogs and electronic resources: books, audiobooks, abstracts and full- text articles, photos, music CDs and videos. RedLightGreen ended its service in November 2006, and RLG joined OCLC.