Twentieth Century Culture and Deportment / Or the Lady and Gentleman at Home and Abroad; Containing Rules of Etiquette for All Occasions, Including Calls; Invitations; Parties; Weddings; Receptions; Dinners and Teas; Etiquette of the Street; Public Places, Etc., Etc. Forming a Complete Guide to Self-Culture; the Art of Dressing Well; Conversation; Courtship; Etiquette for Children; Letter-Writing; Artistic Home and Interior Decorations, Etc.

by Maud C. Cooke

Have Rules and Enforce Them.

Require all house servants to be quiet in their movements, not to slam doors or rattle china. Impress upon them the importance of dressing neatly. Teach them to treat all comers with politeness; to answer the door-bell promptly and to thoroughly understand whatever rules you may have about being “engaged” or “not at home.”

If reproof is to be administered or orders given, it is much better that the servant be called upstairs to receive them, than for the house mistress to descend to the kitchen. This will insure an opportunity should dispute arise of dismissing the employé to the kitchen with but loss of dignity on her part; while, if it is in the kitchen that the difference of opinion may arise, the house-mistress must herself leave the field.

Insist upon systematic arrangement of the week’s work, and punctuality in carrying out its details. Explain carefully to all newly-engaged servants the routine of the house and expect them to conform to it. Be mild but firm in exercising authority, and servants will respect you and your rules.

If there is a housekeeper, all these details will be committed to her hands, and she has need to be competent, compelling respect, to be fitted for the position. Teach servants not to expect fees from your visitors.

Respect all their privileges. See that their evenings out, and their precious Sunday afternoons are not encroached upon. Give them all the needed opportunity to attend their own place of worship. See that children of the family are respectful toward them, not disturbing them at their work; prefacing their requests with “please,” and thanking them for any favor.