A VISIT TO THE POST-OFFICE.
Without a personal visit to the Post-office, it is perhaps difficult to gain any correct impression of its immensity, or of the perfect discipline and order which prevade the buildings devoted to postal and telegraphic work. It is a visit which should be made by every one interested, if possible. They would then marvel that we get our letters and papers in the short time we do, if they were to see the thousands upon thousands that are poured into St Martin's-le-Grand day by day. The General Post-office never sleeps save on Sunday between twelve and half-past one. The work is never at a standstill.
We began our visit to St Martin's-le-Grand by inspecting what is known as the 'blind' department, where letters with indistinct, incomplete, and wrongly spelt addresses are puzzled out by those specially trained in solving such mysteries. Scrap-books are kept in this department, into which the curious and amusing addresses originally inscribed on the face of letters transmitted through the Post-office are copied and preserved. Whilst we were looking at these a post-card was handed in to one of the officials merely addressed Jackson. Whether the sender thought it would go around to the various Jacksons in London, we know not, but anyway it was decided to take the trouble to return it to the sender, advising him that it was insufficiently addressed. The trouble careless persons give the Post-office is inconceivable, and the way some try to cheat in the manner of registering letters needs to be seen to be believed.
From the 'blind' department we were conducted to the 'hospital,' where badly done up letters and parcels which have come to grief are doctored and made sufficiently secure to reach their destination. When it is recollected that postage is so cheap, the outside public might at least take the trouble to do up letters and parcels properly without putting the Post-office to the enormous trouble thus caused—needless trouble sustained without a murmur and without extra charge. Some are put into fresh envelopes, others are sealing-waxed where slits have occurred, and others are properly tied up with string. All this trouble might be saved by a little forethought on the part of the senders.
The number of samples that different firms send through the post each day is astonishing. It is said that 1,504,000 pattern and sample packets are posted annually in the metropolis. In addition to those just mentioned, alpaca, corduroy, gloves, ribbons, plush, whalebone, muslin, linen, biscuits, oilcakes, pepper, yeast, toilet soap, sperm candles, mustard, raisins, &c., are sent by sample post. One firm alone posted 125,418 packets containing spice.
The time to visit the sorting process at the Post-office is between half-past five and eight o'clock in the evening. At closing time the letters are simply poured by thousands into the baskets waiting to receive them, and each one as soon as full is wheeled off in an instant to the sorters and other officials waiting to deal with them. When they have been deposited on the innumerable tables, the first process is to face the letters—not so easy a task when the shapes and sizes of the letters are so varied. As soon as the facing process is over, they are passed as quick as lightning on to the stampers, who proceed to deface the Queen's head. The noise whilst this process is being gone through is deafening. Some stampers have a hand-machine, whilst others are making a trial of a treadle stamping-machine which stamps some four hundred letters per minute. From the stampers the letters pass on to the sorters. Whilst all this is proceeding, the visitor should step up into the gallery for a minute or two and look down on the busy scene below. It is a sight well worth seeing and not likely to be forgotten—the thousands of letters heaped on the tables, and the hundreds of workers as hard at work as it is possible for them to be. The envelopes are separated and placed in the several pigeon-holes which indicate the various directions they are to travel. Liverpool, Manchester, Birmingham, Edinburgh, and Glasgow have special receptacles for themselves, as the first three cities have on an average fifteen thousand letters a day despatched to each; and further, there are eight despatches a day to these places, eleven thousand per day go to Glasgow, and between eight and nine thousand to Edinburgh. All official letters—that is, 'On Her Majesty's Service'—have a special table to themselves. Some eighty-nine thousand Savings-bank books pass through St Martin's-le-Grand daily. Some sorters get through between forty and fifty letters a minute, whilst a new-comer will not be able to manage more than twenty or thirty.
The nights on which various mails go out are extra busy ones, especially Friday evening, when the Indian, Chinese, and Australian mails are sent. The reduction of the postage has made an enormous difference in the contents of the mail-bags to these parts of the world. It may be interesting here to note how the mails are dealt with at Brindisi. Van after van conveys the mail-bags from the train to the ship, where two gangways are put off from the shore to the ship's side. Lascars run up one and down the other with the bags. Each lascar has a smooth flat stick like a ruler, and as he deposits his mail-bag on a long bench over the hold, he gives up his stick to a man standing by. When five lascars have arrived, the sticks go into one compartment of a small wooden box; and when the box is full—that is, when a hundred have been put in—the box is carried off and another brought forward. Three hundred and ninety-two bags is a good average, and they take just under forty minutes to put on board. The French and Italian mails are included in these; but no other European mails go by the Peninsular and Oriental Company. At Aden, two sorters come on board and spend their days in some postal cabins sorting the mails for the different parts of India, &c. The bags in which these mails are enclosed are only used once. They are made in one of our convict prisons, and fresh ones are distributed each week both outward and homeward.
Turning from the General Post-office South, which is now exclusively utilised for letters and papers, we proceed to the General Post-office North, which is devoted solely to the telegraph department. The Savings-bank department was originally in the same building as the telegraph; but owing to the rapid increase in both departments, the Savings-bank has been removed to Queen Victoria Street. Coldbath-Fields Prison was converted into a home for the Parcel Post. Some three thousand male and female clerks are employed in the telegraph department alone. The top floor of the building is devoted to the metropolitan districts. A telegram sent from one suburb of London to another is bound to pass through St Martin's-le-Grand; it cannot be sent direct. The second floor deals with the provinces. The pneumatic tube is now used a great deal; and by means of it some fifty telegrams can be sent on at once, and not singly, as would be the case if the telegraphic instrument was the only instrument in use. The tube is mostly used at the branch offices.
The press is a great user both of the postal and telegraphic department. In the postal department the representatives can call for letters at any hour, provided their letters are enclosed in a distinctive-coloured envelope, such as bright red or orange. Of course this privilege has to be paid for. In the telegraph department the press can obtain their 'private wires' after six in the evening, as the wires are no longer required for commercial purposes. The plan adopted in sending the same message to every provincial town which has a daily journal is the following: all along the route the operators are advised of the fact, and whilst the message is only actually delivered at its final destination, the words are caught as they pass each town by means of the 'sounder.' By this ingenious arrangement, dozens of towns are placed in direct communication with the central office whence the message is despatched. To carry on our telegraphic arrangements three miles of shelves are needed, on which are deposited forty thousand batteries.