Chapter 8: Rural Goa, unheard, unsung…

Melvyn S. MisquitaMelvyn S Misquita represents a trend among some of the younger journalists — well-educated (he holds two M.A. degrees), Net-savvy, and eager to extend the boundaries of journalism in Goa should be looking at, apart from just the Secretariat. Recently, his work made it to the news in a major way, when the Indian Express carried a large spread in its national-edition on how Misquita had traced the strange story of the sinking of a World War II British passenger liner, BritanniaIII, which had dozens of Goans (including one of Misquita's grand-uncle's) on board.

If my entry into journalism was accidental, working with rural correspondents in Goa was equally unexpected. One morning of May 1998, then editor of the Gomantak Times, Ashwin Tombat, asked me to handle local correspondents who were contributing to the newspaper. He assured me that correspondents were an integral part of the newspaper and, that, a strong network would play a vital role in strengthening the newspaper.

While Tombat's ability to put forth persuasive arguments eventually convinced me to accept this task, I was determined not to remain 'stuck' with correspondents for long. There were many reasons for this. Firstly, working with correspondents invariably meant that one would end up merely re-writing their stories and would not have much time to work on my own stories. And with barely two years of journalism under my belt, there was no way I would allow my ambition be condemned to the mere restoration of correspondents' news items.

Secondly, co-ordinating with correspondents involved vast amounts of patience, as each correspondent had to be handled differently. Moreover, since most were part-time correspondents and could devote only a few hours to the profession, I could only expect them to function for a brief part of the day. Then again, these correspondents were based in different parts of the state and my interaction with them was largely dependent on telephones and other means of remote communication.

The correspondents were certainly happy to have me around, as till then their complaints seemed endless. "Our stories don't appear promptly in the newspaper and, sometimes, they don't appear at all. People in our locality then get upset and complain that we are not sending in their stories," was a commonly echoed grievance. "No one attends to our telephone calls and, when they do, they keep transferring our calls from one person to another and they finally disconnect the phone," was another general complaint.

Their complaints certainly had some degree of legitimacy.

It is a common perception — especially among English-language newspapers in the state — that correspondents are third-class passengers, who deserve little or no decent treatment. Let me cite two instances to prove this point. In one English-language newspaper, a correspondent sent me a crime report, which, under normal circumstances, should have been carried the next day. To my surprise, the report was not published for the next two days. The correspondent called me and sought an explanation for the delay. Unable to give him a suitable reply, I transferred the call to the concerned sub-editor, who simply snapped back and insisted that the correspondent need not bother about his report and, that, the report would appear only when there space was available in the paper!

Some time ago, a Vasco-based couple died in a road mishap in Porvorim and the correspondent promptly sent in the report. The next morning, I was taken aback to find the item in a single column, virtually hidden in the section for continued items on Page 4. Incidentally, the distribution of saplings by an MLA not only merited a double-column spread, but also a decent photograph — ironically, just alongside the news item reporting the tragic deaths. The sub-editor's reply, like his news sense, left me baffled. "So what? So many people die almost everyday. What was so special about these deaths?" Unfortunately, the sub-editor failed to acknowledge the fact that the same news item was prominently displayed in the other two English-language newspapers.

A former colleague once aptly described such an attitude as "'news sense' value which gets transformed into 'nuisance value'."

In most cases, those serving on the news desk in English-language papers have never worked as rural correspondents and are, hence, unable, or in some cases unwilling, to understand the intricacies of collecting and sending news items. Confined to the four walls of the newspaper office, some members of the news desk play a role similar to that of a cook in the kitchen; while rural correspondents are the waiters who have to constantly interact either with an unhappy customer or, in some cases, a satisfied customer. The news desk essentially plays a vital role in the making or breaking of a story sent by rural correspondents.

But then, the news desk is faced with pressures of a different kind, which are not always understood by rural correspondents, based as they are in remote corners of Goa, who rarely witnessed the hectic activity at the news desk, moments before the deadline. On numerous occasions, news items placed on the page had to be removed at the last moment to accommodate late advertisements. As such, rural reports, no matter how essential, simply couldn't find the space in newspaper.

Moreover, many correspondents are convinced that their news items are more important than the others, so much so that they cannot bear to find their reports delayed even by a day. Quite often, their unhappiness over the delay in printing their reports would become more vocal with each passing day and, invariably, I became their punching bag. This was largely because some of the rural correspondents are considered important members of the public in their locality and, at times, their prestige and financial gains in journalism would often be at stake with a delayed publication of their reports.

It must be admitted that over the years, journalism has been turned into a prestigious and lucrative part-time option for many of the rural correspondents. A few years ago, a former editor mentioned to me that he was on a trip to a remote village in Goa, when he decided to attend a function in the locality. The place was packed to capacity and he was forced to stand behind occupied chairs. To his surprise, the chief guest happened to be the local correspondent of his own newspaper!

This enthusiasm towards 'extra-curricular' activities sometimes translates into political affiliation. In a recent event which established the BJP-journo nexus in Sanguem, a correspondent with a Marathi newspaper and member of the Sanguem Patrakar Sangh was been unanimously elected president of the Sanguem Unit of the BJP. Similarly, the president of the Sanguem Patrakar Sangh and a correspondent with an English-language newspaper, was appointed the BJP booth president of Tarimol-Sanguem. In most cases, reports sent by correspondents to the news desk, in the past, specially when there was no one in particular to look after this responsibility, simply lacked form and content. Illegible words either scribbled on scraps of paper or sent as distorted faxed messages were among the most popular methods deployed to communicate their reports. In some cases, only a skilled pharmacist could decipher the words used by some correspondents. Under such conditions, the sub-editor assigned to such reports had the arduous task of converting them into decent stories. Quite often, the easiest way out would be to forward the raw report to the dust bin. A sub-editor flooded with such reports and working under pressure would invariably exercise this option with considerable frequency.

Then in June 1998, it was my turn to handle the correspondent network under the fancy and wordy designation of "Chief of News Bureau". In reality, I had to play God in the laboratory. This meant subjecting numerous correspondent reports to various quality control tests each day and, in some cases, creating sense from nonsense, before they were ready to be read by thousands of readers in and around Goa. Under such circumstances, I had anticipated that my association with correspondents would not to last long, that is, if I wanted to maintain my sanity in the profession.

But this was not meant to be.

The days turned to weeks, months and eventually years. And, before I knew it, my interaction with rural correspondents went on to complete half a decade. I have since handled thousands of reports either sent to me through post, fax, emails or even dictated over the phone. In most cases, the reports may have initially appeared trivial or insignificant, but a little refinement and some cut-paste commands have succeeded in giving a new look to the report. And with encouraging results.

In a recent case, the Pernem correspondent sent me a report on action initiated by the local health authorities, in view of the outbreak of viral hepatitis in the state. In the second last paragraph of his report was a mention that the authorities had decided to shut down the Pernem police station canteen for operating under 'unhygienic conditions'. In my view, this was most significant and I refined the story with this angle as the lead. Taking cue from the news item, the Director General of Police issued a memo to the Pernem police inspector, seeking an explanation for the unhygienic conditions in the police canteen. Incidentally, Herald was the only English-language daily to carry this report.

Over the years, I have not only succeeded in building up my tolerance level to the specific demands of correspondents, I have also learnt to appreciate the crucial role of those eyes and ears spread all over the state. This experience has led me to believe that a local newspaper which ignores rural news content will be as effective as an orchestra playing music before a deaf audience.

While there is consensus on the value of local news content, the importance of rural correspondents has not always been appreciated by the powers that be in the newspaper. A correspondent is often treated like the spare wheel of a vehicle, detachable and to be ignored under normal circumstances. The merit is only recognised in times of emergency, when a big story breaks out in areas represented by correspondents. Then too, it is a common trend that newspapers would prefer to send its full-fledged staffers, often from Panjim, instead of relying on part-time rural correspondents, to cover the event. This is not to suggest that full-fledged staffers have no right to tresspass on the territory of correspondents, as it were. Rather, a staffer would benefit a great deal by utilising the expertise and local knowledge of a rural correspondent to ensure an effective story.

To cite an example, a staffer was recently asked to interview noted people in connection with a prominent cultural festival in a village. The staffer was unaware that the same festival is celebrated separately by two groups in the village and, that, the article would need to carry the comments of people from both groups. Instead of seeking the assistance of a correspondent from the area, the staffer went ahead and interviewed five persons from the village. Eventually, the staffer realised that four persons interviewed represented one group, while the sole personality interviewed from the other group went on to criticise his own group! The article was published and the damage was done. Organisers of the second group were aggrieved and threatened to withdraw advertisements to the newspaper. The issue was finally resolved when the local correspondent carried a series of reports to clarify the position of the organisers of the second group. Had the staffer sought the assistence of the local correspondent, the issue would never have been blown out of proportion.

Then again, the 'who-has-written' preference over the 'what-has-been-written' has plagued many English-language newspapers and this has largely contributed to the 'City-Centric Syndrome'. There have been instances to suggest that a news report filed by a staffer has been accorded more prominence — both in space and display — than a report sent by a rural correspondent. Recently, tension flared up along the Tuyem -Camurlim ferry route, after the river navigation department wanted to shift the lone ferry to Tar-Siolim for the five-day Ganesh immersion ceremony. An MLA, sarpanchas of two village panchayats and over angry 200 people prevented the movement of the ferry. The correspondent promptly sent the report and the item could only find place in the lower portion of page 7, normally reserved for routine and unimportant news items.

The controversy then erupted again for the nine-day Ganesh immersion ceremony, when authorities finally shifted the lone ferry from the Tuyem-Camurlim route to Siolim. Commuters were unhappy to travel by the free canoe service, while those travelling in vehicles were forced to take a lengthy detour. On the other hand, people in Siolim had the luxury of a ferry to assist them in a religious ceremony. The correspondent sent me the report but, this time, the item was published on page 4, normally reserved for stories which have been continued from page 1. Incidentally, six of the eight news items which appeared on page 3 — the most popular 'inside' page for Goa news — were Margao-based news items. "At least, you people carried the ferry story. I sent the same story to my newspaper. But I did not find my story anywhere in the paper the next day," remarked an unhappy correspondent of another newspaper.

Newspaper authorities tend to justify this 'City-Centric Syndrome' by claiming that their readers are concentrated in and around cities and towns and, hence, an urban-based report would generate more interest than a remote village-based story. To accept this argument would be similar to assume that a nutritional and tasty meal is possible merely with a generous portion of rice, minus the curry, vegetables and other side dishes.

Reports by rural correspondents add spice, flavour and variety to a newspaper. It is no wonder that the popularity of vernacular papers in Goa has been largely due to the quality and quantity of local stories, both from urban and rural areas.

Different standards adopted with rural correspondents can be quite effective to confuse and demoralise them. In one incident, a rural correspondent sent me a report stating that a building constructed by a firm and owned by an MLA, was being built barely metres from a high tension pole. A labourer while at work accidentally came in contact with the live wires and was seriously injured. Though a police complaint was filed against the firm and not the MLA, the correspondent was keen to establish the link since since the MLA was largely responsible for the negligence. However, the editor pulled up the correspondent for attempting to introduce the MLA into the story, when the police complaint did not specify the direct involvement of the MLA.

Sometime later, the sister of a minister fatally stabbed her husband to death. Though the minister was not involved as he was abroad at the time of the incident, the same editor called up the news desk, asking them to insert the statement that the alleged murderer is the sister of the minister. The minister's identity was not specified in the police complaint and, yet, the editor wanted to establish the link between the minister and his sister.

The problems faced by rural correspondents are fairly common and are not restricted to any one newspaper and it has become a common trend for local correspondents to pool in stories and resources. This in turn has led to the creation of local level associations, commonly known as "Patrakar Sangh" in most talukas of the State. These associations have, in turn, branched out into constituency-level associations. At present, the numerous "Patrakar Sanghs" in Goa include the Sanguem-Quepem Patrakar Sangh, Sanguem Patrakar Sangh, Murgao Patrakar Sangh, Pernem Patrakar Sangh, Mandrem Patrakar Sangh, Bicholim Patrakar Sangh and the Bardez-based Zunzar Gramin Patrakar Sangh. Besides safeguarding the interests of rural correspondents, these associations provide support to its members and also promote interactions with society by organising various contests and cultural programmes.

Having served correspondents across two newspapers for over half a decade, I have grown to appreciate and respect their enthusiasm to the profession, despite the difficulties that engulf them on a regular basis. If my efforts have paid rich dividends, it is largely based on my recipe called T.R.U.S.T, which includes the key ingredients of Talent, Reliability, Usefulness, Sincerity and Tenacity.

TALENT: Rural correspondents have often been judged by their talent in the collection of news from their respective areas. It is this talent that has enthused many correspondents to remain in journalism for many years, even though in most cases, monetary benefits have been too meagre to justify their interest.

I have often worked with rural correspondents who have little knowledge of English and, yet, they have communicated to me stories which have turned out to be impressive reports. There have been some correspondents who have developed such strong contacts, that they are easily identified by the masses in different parts of the taluka represented by the correspondent. These correspondents are the true representatives of the newspaper in their areas.

Correspondents with remarkable talent have always remained the prized possession of a newspaper and, in many cases, have gone on to become full-fledged reporters.

RELIABILITY: By and large, rural correspondents have been a reliable lot and have stood by the paper in good times and in bad. These correspondents have sent in their reports all year round, without taking into account their weekly holidays, public holidays or annual leave. In one newspaper, correspondents were not paid for a number of months due to acute financial difficulties and, yet, that didn't retard the flow of their reports and they continued to serve the newspaper with the same level of enthusiasm. This level of commitment and reliability of correspondents will always be an asset to any newspaper.

I had a correspondent who happened to fly to Bombay in the morning, but that didn't stop him from sending me a news item over the phone. Beyond doubt, this correspondent, despite his busy schedule in Vasco, has been one of my most enterprising correspondents and a crucial component in my network of correspondents.

Correspondents located in remote areas usually cover a huge geographical area and in most cases, travel many kilometres to either collect or send a report to the newspaper. Yet, this rarely deters them from sending their reports.

USEFULNESS: While rural correspondents are primarily responsible for covering events in their localities, they are extremely beneficial to newspapers in a number of ways. They can be of invaluable help in the promotion of newspaper, be it circulation, generation of advertisements or other areas of interest to a newspaper. In fact, some correspondents have even started advertising agencies of their own.

SINCERITY: This ingredient distinguishes rural correspondents who pursue journalism as an end from those who manipulate the profession as a means to an end.

Over the years, I have learnt to respect the large number of rural correspondents, who have been sincere to the journalism. This is not to say that rural correspondents are insulated from pressures while discharging their part-time duties. On the contrary, they are most prone to influences within their locality and hence, their ability to withstand the gravitational forces of politics and economics has to be appreciated.

TENACITY: Another hallmark of most rural correspondents is the persistent determination which has been the driving force over the years. News items on a series of issues filed by rural correspondents have prompted authorities to initiate action. Recently, a correspondent persistently highlighted the illegal felling of trees in the taluka, inviting the wrath of timber smugglers. Ignoring numerous threats to his life, his efforts eventually paid off when arrests were effected, lethargic local authorities transferred and brakes applied on the illegal activities in the area.

My association with the Herald is yet to complete two years, but I am glad that the Herald News Bureau has developed a team of talented, reliable, useful, sincere and tenacious correspondents. And I am grateful to have been involved in this process.