In the relations existing between librarian and assistants there should be mutual confidence and support. All are equally interested in the credit and success of the institution which engages their services, and all should labor harmoniously to that end. Loyalty to one's employers is both the duty and the interest of the employed: and the reciprocal duty of faithfulness to those employed, and interest in their improvement and success should mark the intercourse of the librarian with his assistants. He should never be too old nor too wise to learn, and should welcome suggestions from every intelligent aid. I have suggested the importance of an even temper in the relations between librarians and readers; and it is equally important as between all those associated in the administration of a library. Every one has faults and weaknesses; and those encountered in others will be viewed with the most charity by those who are duly conscious of their own. Every one makes mistakes, and these are often provoking or irritating to one who knows better; but a mild and pleasant explanation of the error is far more likely to lead to amendment, than a sharp reproof, leaving hard feeling or bitterness behind. Under no circumstances is peevishness or passion justifiable. Library assistants in their bearing toward each other, should suppress all feelings of censoriousness, fault-finding or jealousy, if they have them, in favor of civility and good manners, if not of good fellowship. They are all public servants engaged in a common cause, aiming at the enlightenment and improvement of the community; they should cherish a just pride in being selected for this great service, and to help one another in every step of the work, should be their golden rule. Everything should be done for the success and usefulness of the library, and all personal considerations should be merged in public ones.
Turning now to what remains of suggestion regarding the qualities which should enter into the character, or form a part of the equipment of a librarian, let me urge the importance of his possessing a truly liberal and impartial mind. It is due to all who frequent a public library to find all those in charge ready and willing to aid their researches in whatever direction they may lie. Their attitude should be one of constant and sincere open-mindedness. They are to remember that it is the function of the library to supply the writings of all kinds of authors, on all sides of all questions. In doing this, it is no part of a librarian's function to interpose any judgments of his own upon the authors asked for. He has no right as a librarian to be an advocate of any theories, or a propagandist of any opinions. His attitude should be one of strict and absolute impartiality. A public library is the one common property of all, the one neutral ground where all varieties of character, and all schools of opinion meet and mingle. Within its hallowed precincts, sacred to literature and science, the voice of controversy should be hushed. While the librarian may and should hold his own private opinions with firmness and entire independence, he should keep them private—as regards the frequenters of the library. He may, for example, be profoundly convinced of the truth of the Christian religion; and he is called on, we will suppose, for books attacking Christianity, like Thomas Paine's "Age of Reason," or Robert G. Ingersoll's lectures on "Myth and Miracle." It is his simple duty to supply the writers asked for, without comment, for in a public library, Christian and Jew, Mahometan and Agnostic, stand on the same level of absolute equality. The library has the Koran, and the Book of Mormon, as well as the Scriptures of the Old and New Testament, and one is to be as freely supplied as the other. A library is an institution of universal range—of encyclopaedic knowledge, which gathers in and dispenses to all comers, the various and conflicting opinions of all writers upon religion, science, politics, philosophy, and sociology. The librarian may chance to be an ardent Republican or a zealous Democrat; but in either case, he should show as much alacrity in furnishing readers with W. J. Bryan's book "The First Battle," as with McKinley's speeches, or the Republican Hand-Book. A library is no place for dogmatism; the librarian is pledged, by the very nature of his profession, which is that of a dispenser of all knowledge—not of a part of it—to entire liberality, and absolute impartiality. Remembering the axiom that all errors may be safely tolerated, while reason is left free to combat them, he should be ever ready to furnish out of the intellectual arsenal under his charge, the best and strongest weapons to either side in any conflict of opinion.
It will have been gathered from what has gone before, in recapitulation of the duties and responsibilities of the librarian's calling, that it is one demanding a high order of talent. The business of successfully conducting a public library is complex and difficult. It is full of never-ending detail, and the work accomplished does not show for what it is really worth, except in the eyes of the more thoughtful and discerning observers.
I may here bring into view some of the drawbacks and discouragements incident to the librarian's vocation, together with an outline of the advantages which belong to it.
In the first place, there is little money in it. No one who looks upon the acquisition of money as one of the chief aims of life, should think for a moment of entering on a librarian's career. The prizes in the profession are few—so few indeed, as to be quite out of the question for most aspirants. The salaries paid in subordinate positions are very low in most libraries, and even those of head-librarians are not such that one can lay up money on them. A lady assistant librarian in one city said she had found that one of a librarian's proper qualifications was to be able to live on two meals a day. This doubtless was a humorous exaggeration, but it is true that the average salaries hitherto paid in our public libraries, with few exceptions, do not quite come up to those of public school teachers, taking the various grades into account. Most of the newly formed libraries are poor, and have to be economical. But there is some reason to hope that as libraries multiply and their unspeakable advantages become more fully appreciated, the standard of compensation for all skilled librarians will rise. I say skilled, because training and experience are the leading elements which command the better salaries, in this, as in other professions.
Another drawback to be recognized in the librarian's calling, is that there are peculiar trials and vexations connected with it. There are almost no limits to the demands made upon the knowledge and the time of the librarian. In other professions, teaching for example, there are prescribed and well-defined routines of the instruction to be given, and the teacher who thoroughly masters this course, and brings the pupils through it creditably, has nothing to do beyond. The librarian, on the other hand, must be, as it were, a teacher of all sciences and literatures at once. The field to be covered by the wants of readers, and the inquiries that he is expected to answer, are literally illimitable. He cannot rest satisfied with what he has already learned, however expert or learned he may have become; but he must keep on learning forevermore. The new books that are continually flooding him, the new sciences or new developments of old ones that arise, must be so far assimilated that he can give some account of the scope of all of them to inquiring readers.
In the third place, there are special annoyances in the service of a public, which includes always some inconsiderate and many ignorant persons, and these will frequently try one's patience, however angelic and forbearing. So, too, the short-comings of library assistants or associates may often annoy him, but as all these trials have been before referred to, it may be added that they are not peculiar to library service, but are liable to occur in the profession of teaching or in any other.
In the next place, the peculiar variety and great number of the calls incessantly made upon the librarian's knowledge, constitute a formidable draft upon any but the strongest brain. There is no escape from these continual drafts upon his nervous energy for one who has deliberately chosen to serve in a public library. And he will sometimes find, wearied as he often must be with many cares and a perfect flood of questions, that the most welcome hour of the day is the hour of closing the library.
Another of the librarian's vexations is frequently the interference with his proper work by the library authorities. Committees or trustees to oversee the management and supervise expenditures are necessary to any public library. Sometimes they are quick-sighted and intelligent persons, and recognize the importance of letting the librarian work out everything in his own way, when once satisfied that they have got a competent head in charge. But there are sometimes men on a board of library control who are self-conceited and pragmatical, thinking that they know everything about how a library should be managed, when in fact, they are profoundly ignorant of the first rudiments of library science. Such men will sometimes overbear their fellows, who may be more intelligent, but not so self-asserting, and so manage as to overrule the best and wisest plans, or the most expedient methods, and vex the very soul of the librarian. In such cases the only remedy is patience and tact. Some day, what has been decided wrongly may be reversed, or what has been denied the librarian may be granted, through the conversion of a minority of the trustees into a majority, by the gentle suasion and skilful reasoning of the librarian.
There are other drawbacks and discomforts in the course of a librarian's duties which have been referred to in dealing with the daily work under his charge. There remains the fact that the profession is no bed of roses, but a laborious and exacting calling, the price of success in which is an unremitting industry, and energy inexhaustible. But these will not appear very formidable requisites to those who have a native love of work, and it is a fact not to be doubted that work of some kind is the only salvation of every human creature.