In ordering goods of any kind, care should be used to state very explicitly the color, size, quality, and quantity of the articles desired. If manufactured goods, the name of the manufacturer, or his trade mark or brand, should be given. Also state when you desire the goods shipped, and by what route. If by freight or express, state what freight line or express company. Sometimes it is appropriate to write simply, "By cheapest route."
Sending Money by Letter.
Paper currency should seldom be trusted to pass through the mails, as the liability to loss is too great. Better send draft on New York or Chicago; P. O. or express, money order, or funds in a registered letter, and in every case the amount of the remittance should be stated in the letter, and also whether by draft or otherwise sent. The letter may become important evidence in regard to payment at some future time.
Instructions.
In giving instructions to agents, manufacturers and others, let each order occupy a separate paragraph. State in unmistakable language the instructions desired to be conveyed. Whenever necessary or desirable, a diagram or plan should be enclosed in the letter. Cautions and complaints, if any, should be clearly set forth in paragraphs near the close of the letter.
A Dunning Letter.
State when the debt was contracted, the amount, the fact of it having been long past due, the necessity for immediate payment, and any other facts depending on the peculiarities of the case, which it may seem best to make use of, such as promises to pay, which have not been met; the inconvenience as well as injury and distrust caused by such irregularities, etc.
The Importance of Copying Letters.
No experienced business man ever allows a letter to leave his office before it has been copied in a letter book kept for the purpose. Although this operation is especially important whenever the statements in the letter contain any clause obligating the writer, it is better to have the whole correspondence copied, as no one knows, ahead, the importance that the most apparently insignificant signed statement may have in the future.
Answering Promptly.