The problem of discipline in the Library, is one which is "ever with us," and I do not feel sure that I have solved it to my satisfaction. We have tried "signs" and no signs; gentle persuasion and stern and rigid rules; and still we cannot always be sure of order, and a proper library deportment on the part of either children or grown people. I have come to the conclusion, that the character of the individual has everything to do with it. Children who defy rules both at home and at school, will also give trouble in the library, and nothing but a complete withdrawal of privileges will do any good. We have had very little trouble during the past year, but the children themselves seem to be different, the rougher class not coming to the library to make trouble, as they did formerly. The High School students are much more of a problem than the younger children; and cause much more disturbance, as far as my experience goes. When they are engaged in preparing their debates, it is necessary to have one of the staff sit in the room with them, and keep constant supervision, or the whole library will be disturbed.
Miss Margaret Biggert, Berlin, Wis.
During the past winter, for the first time since we have been in our new library it has been a question how to manage the situation without antagonizing the offenders, for it seems to me a librarian must avoid appearing in the guise of ogre even at the expense of perfect order. Scholars from the schools use the library constantly in their school work—including reference work for their three debating societies and it is with these pupils that the problem has been, the reference room becoming quite noisy— though more from thoughtlessness and high spirits than otherwise. I feel certain a cork carpet would help to solve this problem in our library—with the unavoidable noise of heels on hard wood floors, it is hard to make people realize they are disturbing others.
My own system of dealing with the problem has been to warn them as pleasantly as possible that they are forgetting themselves and then to impress on them individually as the chance offered, the necessity of remembering that the library is a place for reading and study—not a "conversation room" as an irate gentleman one day said a group of ladies seemed to think. Though it is very seldom that people who meet friends, either by chance or appointment cause any annoyance by remaining to carry on conversation. No signs enjoining silence are in evidence. The younger children have their own reading room and have given very little trouble. This I believe to be in a measure due to the influence of their teachers, who keep in close touch with the work of the library. One lad of about ten, the ringleader of a group, was sent from the library for misbehavior. I was pleased but surprised to have him appear at my home one morning and say: "I am sorry I cut up at the library and I'll never do it again." He never has and he comes regularly.
We were at one time troubled with boys gathering outside the library evenings, making considerable disturbance with malicious intent. I was forced at length to call a police officer, who took the names of the offenders and walked through the reading rooms effectually quelling any budding aspirations toward hoodlumism in the children seated at the tables and we have had no trouble of that kind since.
Miss Molly Catlin, Stevens Point, Wis.
The matter of discipline has not been a difficult one with us, of course we have a good deal of noise, the adults are very apt to forget and talk noisily but as far as real trouble is concerned we have not had it.
The Boys' Club room is a great help, in that the boy who just comes down town for fun and not to read goes into that room from preference.
The girls and little children are often times noisy but with a glance or gentle reminder of some kind, they seem to be all right.
The discipline of the Boys' Club Room is, however, a different matter, it really is hard to discipline, but the reason is that we never yet have gotten just the right kind of an attendant to care for the room, we need one who is interested in boys, who can mingle with them and teach them games, etc. We now have a young man, well educated and a good man but he is lax in discipline and careless about the room. Nevertheless I think the Boys' Club room a success, for during the months of February and March we have sometimes between fifty and seventy boys in attendance at one time and they seem to enjoy it.