14. What is your understanding of the term basing point, and why is a knowledge of basing points necessary to the successful shipping clerk?
15. Discuss the proper method of filling orders to insure promptness.
16. How should shortages be taken care of?
17. Discuss the question of checking shipments, including a method that will insure against errors in delivery.
18. Describe a system for handling freight claims, illustrating the forms you would use.
19. How should claims be handled from an accounting standpoint?
20. Describe the necessary routine in entering and filling orders in a mail-order house shipping all goods by express.
21. Describe a simple system of handling deliveries in a city retail store.
22. Suggest a method that will insure against goods being sent to the wrong section of the city.