In its simplest form, a telephone system is, of course, a single line permanently joining two telephones. In its next simplest form, it is a line permanently joining more than two telephones. In its most useful form, it is a line joining a telephone to some means of connecting it at will to another.
A telephone exchange central office contains means for connecting lines at will in that useful way. The least complicated machine for that purpose is a switchboard to be operated by hand, having some way of letting the operator know that a connection is wished and a way of making it. The customary way of connecting the lines always has been by means of flexible conductors fitted with plugs to be inserted in sockets. If the switchboard be small enough so that all the lines are within arm's reach of the operator, the whole process is individual, and may be said to be at its best and simplest. There are but few communities, however, in which the number of lines to be served and calls to be answered is small enough so that the entire traffic of the exchange can be handled by a single person. An obvious way, therefore, is to provide as many operators in a central office as may be required by the number of calls to be answered, and to terminate before each of the operators enough of the lines to bring enough work to keep that operator economically occupied. This presents the additional problem, how to connect a line terminating before one operator to a line normally terminating before another operator. The obvious answer is to provide lines from each operator's place of work to each other operator's place, connecting a calling line to some one of these lines which are local within the central office, and, in turn, connecting that chosen local line to the line which is called.
Such lines between operators have come to be known as trunk lines, because of the obvious analogy to trunk lines of railways between common centers, and such a system of telephone lines may be called a trunking system. Very good service has been given and can be given by such an arrangement of local trunks, but the growth in lines and in traffic has developed in most instances certain weaknesses which make it advisable to find speedier, more accurate, and more reliable means.
For the serving of a large traffic from a large number of lines, as is required in practically every city of the world, a very great contribution to the practical art was made by the development of the multiple switchboard. Such a switchboard is merely such a device as has been described for the simpler cases, with the further refinement that within reach of each operator in the central office appears every line which enters that office, and this without regard to what point in the switchboard the lines may terminate for the answering of calls. In other words, while each operator answers a certain subordinate group of the total number of lines, each operator may reach, for calling purposes, every line which enters that office. It is probable that the invention and development of the multiple switchboard was the first great impetus toward the wide-spread use of telephone service.
Coincident with the development of the multiple switchboard for manually operated, central-office mechanisms was the beginning of the development of automatic apparatus under the control of the calling subscriber for finding and connecting with a called line. It is interesting to note the general trend of the early development of automatic apparatus in comparison with the development, to that time, of manual telephone apparatus.
While the manual apparatus on the one hand attempted to meet its problem by providing local trunks between the various operators of a central office, and failing of success in that, finally developed a means which placed all the lines of a central office within connecting reach of each operator, automatic telephony, beginning at that point, failed of success in attempting to bring each line in the central office within connecting reach of each connecting mechanism.
In other terms, the first automatic switching equipment consisted of a machine for each line, which machine was so organized as to be able to find and connect its calling line with any called line of the entire central-office group. It may be said that an attempt to develop this plan was the fundamental reason for the repeated failure of automatic apparatus to solve the problem it attacked. All that the earlier automatic system did was to prove more or less successfully that automatic apparatus had a right to exist, and that to demand of the subscriber that he manipulate from his station a distant machine to make the connection without human aid was not fallacious. When it had been recognized that the entire multiple switchboard idea could not be carried into automatic telephony with success, the first dawn of hope in that art may be said to have come.
Success in automatic telephony did come by the re-adoption of the trunking method. As adopted for automatic telephony, the method contemplates that the calling line shall be extended, link by link, until it finds itself lengthened and directed so as to be able to seize the called line in a very much smaller multiple than the total group of one office of the exchange.
A similar curious reversion has taken place in the development of telephone lines. The earliest telephone lines were merely telegraph lines equipped with telephone instruments, and the earliest telegraph lines were planned by Professor Morse to be insulated wires laid in the earth. A lack of skill in preparing the wires for putting in the earth caused these early underground lines to be failures. At the urging of one of his associates, Professor Morse consented to place his earliest telegraph lines on poles in the air. Each such line originally consisted of two wires, one for the going and one for the returning current, as was then considered the action. Upon its being discovered that a single wire, using the earth as a return, would serve as a satisfactory telegraph line, such practice became universal. Upon the arrival of the telephone, all lines obviously were built in the same way, and until force of newer circumstances compelled it, the present metallic circuit without an earth connection did not come into general use.
The extraordinary growth of the number of telephone lines in a community and the development of other methods of electrical utilization, as well as the growth in the knowledge of telephony itself, ultimately forced the wires underground again. At the same time and for the same causes, a telephone line became one of two wires, so that it becomes again the counterpart of the earliest telegraph line of Professor Morse.