"This stock is absolutely the safest and most staple you could buy. It will positively pay regular dividends. We stand back of these statements. You must admit, therefore, that it is a good buy for you. So why do you hesitate about buying a block of it?"
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On the other hand, this appeals to the investor because it has genuine proof in it:
"No stockholder of ours has lost a dollar through fluctuation in the price of the stock, though we have been doing business for fifteen years. Our stock has been readily salable at all times. No dividend period has ever been missed. The quarterly dividend has never been less than 2-1/2 per cent. During the depression of 1907-1908 our stock maintained itself at 40 per cent above par when other industrial stocks were dropping to par or below. Surely, here is an investment worth your investigation."
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Telling specific facts helps to produce conviction as well as to create confidence. Not every one is a genius in the handling of words, but every writer of a letter that is to bristle with conviction must use his imagination. He must put himself mentally in the place of the typical customer he is addressing and use the arguments and facts that would convince him. The writer should try to see himself enjoying the foods or service—picture his satisfaction. Then he has a better chance of reproducing his picture in the mind of the reader.
For instance, read this paragraph of idle assertions:
"Buy our hams once and you will buy them always. All of our meat is from young hogs, and is not tough, but is high-grade. Nothing but corn-fed stock is used. We guarantee the quality. We use good sugar in curing our hams, the best quality of saltpeter and some salt. The result is a natural flavor that can't be beat. We challenge competition."
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And now contrast it with this real description of the same product, calculated to create confidence in the trademark it bears: