All complaints involving the question of accuracy or fair play received in any department of The World are turned over to the bureau. These complaints include libel actions, letters from attorneys and others, and complaints made in person at The World office. The bureau makes careful inquiry and determines whether or not these complaints are well founded, and, if they are, who is responsible for the matter complained of. Having determined that a complaint is well founded, the necessary correction is prepared and turned over for publication to the managing editor of whichever edition of The World published the particular matter complained of.

A card-index record is kept showing who are responsible for inaccuracies and unfair publications, and this record indicates who are habitually inaccurate or unfair. Deliberate faking, which, happily, is extremely rare, is invariably punishable by dismissal. Carelessness or unfairness may be punished by reprimand, suspension or dismissal. Chronic carelessness results in dismissal.


Such is The New York World. Such is its manner of obeying the precepts of its founder—of doing its duty to itself—and of fulfilling its obligation to the multitude of readers who maintain it so generously, and who have raised it to the supremacy it enjoys.


TRANSCRIBER’S NOTES

  1. Typos fixed; non-standard spelling and dialect retained.