The Life and Letters of Walter H. Page, Volume II

by Burton Jesse Hendrick

Now, a difference is come between us—the sort of difference that handled as between friends would serve only to bind us together with a sturdier respect. We send a long lawyer's Note, not discourteous but wholly uncourteous, which is far worse. I am writing now only of the manner of the Note, not of its matter. There is not a courteous word, nor a friendly phrase, nor a kindly turn in it, not an allusion even to an old acquaintance, to say nothing of an old friendship, not a word of thanks for courtesies or favours done us, not a hint of sympathy in the difficulties of the time. There is nothing in its tone to show that it came from an American to an Englishman: it might have been from a Hottentot to a Fiji-Islander.

I am almost sure—I'll say quite sure—that this uncourteous manner is far more important than its endless matter. It has greatly hurt our friends, the real men of the Kingdom. It has made the masses angry—which is of far less importance than the severe sorrow that our discourtesy of manner has brought to our friends—I fear to all considerate and thoughtful Englishmen.

Let me illustrate: When the Panama tolls controversy arose, Taft ceased to speak the language of the natural man and lapsed into lawyer's courthouse zigzagging mutterings. Knox wrote a letter to the British Government that would have made an enemy of the most affectionate twin brother—all mere legal twists and turns, as agreeable as a pocketful of screws. Then various bovine "international lawyers" wrote books about it. I read them and became more and more confused the further I went: you always do. It took me some time to recover from this word-drunk debauch and to find my own natural intelligence again, the common sense that I was born with. Then I saw that the whole thing went wrong from the place where that Knox legal note came in. Congressmen in the backwoods quoted cryptic passages from it, thought they were saying something, and proceeded to make their audiences believe that somehow England had hit us with a club—or would have hit us but for Knox. That pure discourtesy kept us apart from English sympathy for something like two years.

Then the President took it up. He threw the legal twaddle into the gutter. He put the whole question in a ten-minutes' speech to Congress, full of clearness and fairness and high courtesy. It won even the rural Congressmen. It was read in every capital and the men who conduct every government looked up and said, "This is a real man, a brave man, a just man." You will recall what Sir Edward Grey said to me: "The President has taught us all a lesson and set us all a high example in the noblest courtesy."

This one act brought these two nations closer together than they had ever been since we became an independent nation. It was an act of courtesy....

My dear House, suppose the postman some morning were to leave at your door a thing of thirty-five heads and three appendices, and you discovered that it came from an old friend whom you had long known and greatly valued—this vast mass of legal stuff, without a word or a turn of courtesy in it—what would you do? He had a grievance, your old friend had. Friends often have. But instead of explaining it to you, he had gone and had his lawyers send this many-headed, much-appendiced ton of stuff. It wasn't by that method that you found your way from Austin, Texas, to your present eminence and wisdom. Nor was that the way our friend found his way from a little law-office in Atlanta, where I first saw him, to the White House.

More and more I am struck with this—that governments are human. They are not remote abstractions, nor impersonal institutions. Men conduct them; and they do not cease to be men. A man is made up of six parts of human nature and four parts of facts and other things—a little reason, some prejudice, much provincialism, and of the particular fur or skin that suits his habitat. When you wish to win a man to do what you want him to do, you take along a few well-established facts, some reasoning and such-like, but you take along also three or four or five parts of human nature—kindliness, courtesy, and such things—sympathy and a human touch.

If a man be six parts human and four parts of other things, a government, especially a democracy, is seven, or eight, or nine parts human nature. It's the most human thing I know. The best way to manage governments and nations—so long as they are disposed to be friendly—is the way we manage one another. I have a confirmation of this in the following comment which came to me to-day. It was made by a friendly member of Parliament.

"The President himself dealt with Germany. Even in his severity he paid the Germans the compliment of a most courteous tone in his Note. But in dealing with us he seems to have called in the lawyers of German importers and Chicago pork-packers. I miss the high Presidential courtesy that we had come to expect from Mr. Wilson."

An American banker here has told me of the experience of an American financial salesman in the city the day after our Note was published. His business is to make calls on bankers and other financial men, to sell them securities. He is a man of good address who is popular with his clients. The first man he called on, on that day, said: "I don't wish to be offensive to you. But I have only one way to show my feeling of indignation toward the United States, and that is, to have nothing more to do with Americans."