Q. You do not seem to regard the office part as very important, as you permit a lot of clerks to take final action all day long.
A. The office is not as important as the road. I try to give the most attention to the important matters on the road.
Q. You feel that by doing so the office will in a large measure take care of itself?
A. That is it exactly.
Q. Do you not think that most railway administrative offices have grown too large to take care of themselves?
A. You see, we keep in close touch with our offices on a railroad, because when away we have a telegraph or telephone wire at our command.
Q. What good does a wire do you if you are tied up in a hearing or a conference for two or three hours at a time?
A. I fear that I have not made clear to you just how valuable a man I have trained into a chief clerk.
Q. I fear that you have not. You seem to believe the old system is all right. Do you think the last word has been said or that your road has hit upon the best system?
A. The last word on these important subjects will never be said, but we have been getting along very well.