So much for sheets. There were three girls (the term “girl” is used loosely, since numerous females in our department will never see fifty again) who slipped pillow cases over standing frames which poked out the corners. After they were mangled they were inspected and folded, ticketed, bundled, and wrapped at our three U-shaped tables. Also there, one or two girls spent part time slipping pieces of dark-blue paper under the hemstitched part of the pillow cases and sheets, so that the ultimate consumer might get the full glory of her purchase.
The first week Nancy, a young Italian girl (there were only two nationalities in the Falls—Italians and Americans), and I ticketed pillow cases. At the end of that time I had become efficient enough so that I alone kept the bundler busy and Nancy was put on other work. Ticketing means putting just the right amount of smelly paste on the back of a label, slapping it swiftly just above the center of the hem. There are hundreds of different labels, according to the size and quality of the pillow cases and the store which retails them. My best record was ticketing about six thousand seven hundred in one day. The cases come folded three times lengthwise, three times across, sixty in a bundle. As fast as I ticketed a bundle I shoved them across to the “bundler,” who placed six cases one way, six the other, tied the bundle of twelve at each end with white tape, stacked them in layers of three until the pile was as high as possible for safety, when it was shoved across to the wrapper. How Margaret's fingers flew! She had each dozen in its paper, tied and labeled, in the wink of an eye, almost.
In our department there were three boys who raced up and down with trucks; one other who wrapped the sheets when he did not have his arm gayly around some girl; and the little man to pack the goods in their shipping boxes and nail them up. There were two forewomen—pretty, freckled-faced Tess and the masculine Winnie. Over all of us was “Hap,” the new boss elected by Department 10 as its representative on the Board of Operatives. It is safe to say he will be re-elected as long as death or promotion spare him. Hap is a distinct success. He never seems to notice anybody or anything—in fact, most of the time you wonder where in the world he is. But on Hap's shoulders rests the output for our entire department. The previous “boss” was the kind who felt he must have his nose in everything and his eye on everybody. The month after Hap and his methods of letting folks alone came into power, production jumped ahead.
But Hap spoke up when he felt the occasion warranted it. The mangle girls started quitting at 11.30. They “got by” with it until the matter came to Hap's notice. He lined the four of them up and, while the whole room looked on with amused interest, he told them what was what. After that they stayed till 12.
Another time a piece-rate girl allowed herself to be overpaid two dollars and said nothing about it. Hap called her into the office.
“Didn't you get too much in your envelope this week?”
“I dunno. I 'ain't figured up yet.”
“Don't you keep track of your own work?”
“Yes, but I 'ain't figured up yet.”
“Bring me your card.”