The President's policy quickly created discontent within the ranks of the Republican party. Many violently resented his action, declaring his refusal to sustain a governor whose election rested substantially upon the same foundation as his own as a cowardly surrender to the South in fulfillment of a bargain between his friends and some Southern leaders.[798] Others disclaimed the President's obligation to continue the military, declaring that it fostered hate, drew the colour line more deeply, promoted monstrous local misgovernment, and protected venal adventurers whose system practically amounted to highway robbery. Furthermore, it did not keep the States under Republican control, while it identified the Republican name with vindictive as well as venal power, as illustrated by the Louisiana Durrell affair in 1872,[799] in the elections of 1874, and at the organisation of the Louisiana Legislature early in 1875.[800] Notwithstanding these potent reasons for the President's action the judgment of a majority of his party deemed it an unwise and unwarranted act, although Grant spoke approvingly of it.[801]

Similar judgment was pronounced upon the President's attempt to reform the civil service by directing competitive examinations for certain positions and by forbidding office-holders actively to participate in political campaigns.[802] "No officer should be required or permitted to take part in the management of political organisations, caucuses, conventions, or election campaigns," he wrote to the Secretary of the Treasury. "Their right to vote and to express their views on public questions, either orally or through the press, is not denied, provided it does not interfere with the discharge of their official duties. No assessments for political purposes should be allowed." In a public order dated June 22 he made this rule applicable to all departments of the civil service. "It should be understood by every officer of the government that he is expected to conform his conduct to its requirements."[803] To show his sincerity the President also appointed a new Civil Service Commission, with Dorman B. Eaton at its head, who adopted the rules formulated under Curtis during the Grant administration, and which were applied with a measure of thoroughness, especially in the Interior Department under Carl Schurz, and in the New York post-office, then in charge of Thomas L. James.

This firm and aggressive stand against the so-called spoils system very naturally aroused the fears of many veteran Republicans of sincere and unselfish motives, who had used offices to build up and maintain party organisation, while the order restricting freedom of political action provoked bitter antagonism, especially among members of the New York Republican State Committee, several of whom held important Federal positions. To add to the resentment an official investigation of the New York custom-house was ordered, which disclosed "irregularities," said the report, "that indicate the peril to which government and merchants are exposed by a system of appointments in which political influence dispenses with fitness for the work."[804] The President concurred. "Party leaders should have no more influence in appointments than other equally respectable citizens," he said. "It is my wish that the collection of the revenue should be organised on a strictly business basis, with the same guarantees for efficiency and fidelity in the selection of the chief and subordinate officers that would be required by a prudent merchant."[805]

The Republican press, in large part, deplored the President's action, and while managing politicians smothered their real grievance under attacks upon the Southern policy, they generally assumed an attitude of armed neutrality and observation.[806] No doubt the President was much to blame for this discontent. He tolerated the abuses disclosed by the investigation in New York, continued a disreputable régime in Boston, and installed a faction in Baltimore no better than the one turned out. Besides, the appointment to lucrative offices of the Republican politicians who took active part in the Louisiana Returning Board had closely associated him with the spoils system.[807] Moreover, his failure to remove offending officials discredited his own rule and created an unfavourable sentiment, because after provoking the animosity of office-holders and arousing the public he left the order to execute itself. Yet the people plainly believed in the President's policy of conciliation, sympathised with his desire to reform abuses in the civil service, and honoured him for his frankness, his patriotism, and his integrity. During the months of August and September several Republican State conventions, notably those in Ohio, Pennsylvania, Wisconsin, Massachusetts, and New Jersey commended him, while Maine, under the leadership of Blaine, although refusing to indorse unqualifiedly the policy and acts of the Administration, refrained from giving any expression of disapproval.[808]

New York's Republican convention assembled at Rochester on September 26. The notable absence of Federal office-holders who had resigned committeeships and declined political preferment attracted attention, otherwise the membership of the assembly, composed largely of the usual array of politicians, provoked no comment. Conkling and Cornell arrived early and took possession. In 1874 and in 1875 the Senator's friends fought vigorously for control, but in 1877 the divided sentiment as to the President's policies and the usual indifference that follows a Presidential struggle inured to their benefit, giving them a sufficient majority to do as they pleased.

Thus far Conkling had not betrayed his attitude toward the Administration. At the time of his departure for Europe in search of health, when surrounded by the chief Federal officials of the city, he significantly omitted words of approbation or criticism, and with equal dexterity avoided the expression of an opinion in the many welcoming and serenade speeches amidst which his vacation ended in August. No doubt existed, however, as to his personal feeling. The selection of Evarts for secretary of state in place of Thomas C. Platt for postmaster general did not make him happy.[809] George William Curtis's ardent support of the President likewise aided in separating him from the White House. Nevertheless, Conkling's attitude remained a profound secret until Thomas C. Platt, as temporary chairman, began the delivery of a carefully prepared speech.

Platt was then forty-four years old. He was born in Owego, educated at Yale, and as a man of affairs had already laid the foundation for the success and deserved prominence that crowned his subsequent business career. Ambition also took him early into the activities of public political life, his party having elected him county clerk at the age of twenty-six and a member of Congress while yet in his thirties. His friends, attracted by his promise-keeping and truth-telling, included most of the people of the vicinage. He was not an orator, but he possessed the resources of tact, simplicity, and bonhomie, which are serviceable in the management of men.[810] Moreover, as an organiser he developed in politics the same capacity for control that he exhibited in business. He had quickness of decision and flexibility of mind. There was no vacillation of will, no suspension of judgment, no procrastination that led to harassing controversy over minor details. He seemed also as systematic in his political purposes as he was orderly in his business methods. These characteristic traits, well marked in 1877, were destined to be magnified in the next two decades when local leaders recognised that his judgment, his capacity, and his skill largely contributed to extricate the party from the chaotic conditions into which continued defeat had plunged it.

Conkling early recognised Platt's executive ability, and their friendship, cemented by likeness of views and an absence of rivalry, kept them sympathetically together in clearly defined fields of activity. In a way each supplemented the other. Platt was neither self-opinionated nor overbearing. He dealt with matters political with the light touch of a man of affairs, and although without sentiment or ideals, he worked incessantly, listened attentively, and was anxious to be useful, without taking the centre of the stage, or repelling support by affectations of manner. But like Conkling he relied upon the use of patronage and the iron rule of organisation, and too little upon the betterment of existing political conditions.

This became apparent when, as temporary chairman, he began to address the convention. He startled the delegates by calling the distinguished Secretary of State a "demagogue," and other Republicans who differed with him "Pecksniffs and tricksters." As he proceeded dissent blended with applause, and at the conclusion of his speech prudent friends regretted its questionable taste. In declining to become permanent president Conkling moved that "the gentleman who has occupied the chair thus far with the acceptance of us all" be continued. This aroused the Administration's backers, of whom a roll-call disclosed 110 present.[811]