Training. What training is available in the use of the new equipment?
Backup and Maintenance Services. What backup and maintenance services are available from the vendor or other sources, once you've bought this computer?
What happens when the computer is down (not working)? Does the company or store from which you plan to buy offer a service contract, and how much does it cost? Will you have to carry your computer to their site for servicing, and how long are you likely to be without it? How far away is your dealer and where will the computer actually be serviced?
It's important to buy something that you can have fixed fairly quickly and cheaply, since elements of your system, especially the mechanical parts, may well need repair at some time.
Value. What equipment and software programs come with the basic package, and are these items included in the base price?
Compare prices carefully, considering the components and software you are getting for a particular price. Do not buy on the basis of price alone, but consider also the reliability of the equipment and the vendor, and the service you will be getting to set up, maintain, and support your system.
Where to Look for Good Hardware
Many buyers get their computers at specialty stores that handle computers and other electronics. Some handle only one brand of computer. It's worthwhile to shop around and see various systems. The big national department store chains sell computers, too. Talk to your neighbors about what they're using, and be sure to get hands-on practice with systems you are considering.
Try to find a reputable dealer who can offer backup support. Consider the pros and cons of getting all equipment from a single vendor versus shopping around for peripherals from different manufacturers. A reliable dealer who handles several brands can help you make this decision.