On the strength of this possibility, and banking on the friendliness in the other man's eyes, he drove straight at it, the phrase which the minister had used when he said that Mr. Crittenden thought of business as an ideal service to humanity as much as doctoring. That had sounded so ignorant and ministerial he hadn't even thought of it seriously, till after this contact with the man of whom it had been said. The best way with Crittenden was evidently the direct one. He had seen that in the first five minutes of observation of him. So he would simply tell him how bookish and impossible it had sounded, and see what he had to say. He'd probably laugh and say the minister had it all wrong, of course, regular minister's idea.
And so presently they were off, on a real talk, beyond what he had hoped for, and Crittenden was telling him really what he had meant. He was saying in his firm, natural, easy voice, as though he saw nothing specially to be self-conscious about in it, "Why, of course I don't rank lumbering and wood-working with medicine. Wood isn't as vital to human life as quinine, or a knowledge of what to do in typhoid fever. But after all, wood is something that people have to have, isn't it? Somebody has to get it out and work it up into usable shape. If he can do this, get it out of the woods without spoiling the future of the forests, drying up the rivers and all that, and have it transformed into some finished product that people need in their lives, it's a sort of plain, everyday service, isn't it? And to do this work as economically as it can be managed, taking as low a price as you can get along with instead of screwing as high a price as possible out of the people who have to have it, what's the matter with that, as an interesting problem in ingenuity? I tell you, Mr. Welles, you ought to talk to my wife about this. It's as much her idea as mine. We worked it out together, little by little. It was when Elly was a baby. She was the second child, you know, and we began to feel grown-up. By that time I was pretty sure I could make a go of the business. And we first began to figure out what we were up to. Tried to see what sort of a go we wanted the business to have. We first began to make some sense out of what we were doing in life."
Mr. Welles found himself overwhelmed by a reminiscent ache at this phrase and burst out, his words tinged with the bitterness he tried to keep out of his mind, "Isn't that an awful moment when you first try to make some sense out of what you are doing in life! But suppose you had gone on doing it, always, always, till you were an old man, and never succeeded! Suppose all you seemed to be accomplishing was to be able to hand over to the sons of the directors more money than was good for them? I tell you, Mr. Crittenden, I've often wished that once, just once, before I died I could be sure that I had done anything that was of any use to anybody." He went on, nodding his head, "What struck me so about what Mr. Bayweather said is that I've often thought about doctors myself, and envied them. They take money for what they do, of course, but they miss lots of chances to make more, just so's to be of some use. I've often thought when they were running the prices up and up in our office just because they could, that a doctor would be put out of his profession in no time by public opinion, if he ever tried to screw the last cent out of everybody, the way business men do as a matter of course."
Mr. Crittenden protested meditatively against this. "Oh, don't you think maybe there's a drift the other way among decent business people now? Why, when Marise and I were first trying to get it clear in our own heads, we kept it pretty dark, I tell you, that we weren't in it only for what money we could make, because we knew how loony we'd seem to anybody else. But don't you see any signs that lately maybe the same idea is striking lots of people in America?"
"No, I do not!" said Mr. Welles emphatically. "With a profiteer on every corner!
"But look-y-here, the howl about profiteers, isn't that something new? Isn't that a dumb sort of application to business of the doctor's standard of service? Twenty years ago, would anybody have thought of doing anything but uneasily admiring a grocer who made all the money he could out of his business? 'Why shouldn't he?' people would have thought then. Everybody else did. Twenty years ago, would anybody have dreamed of legally preventing a rich man from buying all the coal he wanted, whether there was enough for everybody, or not?"
Mr. Welles considered this in unconvinced silence. Mr. Crittenden went on, "Why, sometimes it looks to me like the difference between what's legitimate in baseball and in tennis. Every ball-player will try to bluff the umpire that he's safe when he knows the baseman tagged him three feet from the bag; and public opinion upholds him in his bluff if he can get away with it. But like as not, the very same man who lies like a trooper on the diamond, if he went off that very afternoon to play tennis would never dream of announcing 'out' if his opponent's ball really had landed in the court,—not if it cost him the sett and match,—whether anybody was looking at him or not. It's 'the thing' to try to get anything you can put over in baseball, anything the umpire can't catch you at. And it's not 'the thing' in tennis. Most of the time you don't even have any umpire. That's it: that's not such a bad way to put it. My wife and I wanted to run our business on the tennis standard and not on the baseball one. Because I believe, ultimately you know, in fixing things,—everything,—national life as well, so that we'll need as few umpires as possible. Once get the tennis standard adopted . . ."
Mr. Welles said mournfully, "Don't get started on politics. I'm too old to have any hopes of that!"
"Right you are there," said Mr. Crittenden. "Economic organization is the word. That's one thing that keeps me so interested in my little economic laboratory here. Political parties are as prehistoric as the mastodon, if they only knew it."
Mr. Welles said, "But the queer thing is that you make it work."