There is more justice in the complaint of a man who claimed £2 compensation because a letter containing no value from the woman he was engaged to marry had failed to reach him. In his own words: “That letter I would not have missed for anything—through that I lost a wife. After returning from a nine months' voyage my intended wife was not to be found, and I do not consider £2 full compensation.” There is no doubt, however, that such a sum would have gone a considerable way towards repairing the loss, but the Department was obliged to inform the man that the Postmaster-General could not be held responsible for the loss of the lady. She was not a registered packet.
The form of inquiry which is handed to applicants for missing postal packets does not err by asking too little. A man had carefully and laboriously filled up answers to all the questions relevant and irrelevant to his particular loss, and then he came to the concluding sentence: “Any other observations should be made here.” At this point, his pent-up feelings got the better of him, and he wrote simply “Damn.”
Another story bearing on the complexity of this same form tells of the case of a man who in filling up the form had omitted certain important particulars. The form was returned for completion, only to come back from the postmaster to this effect, that “Mr. —— after filling up the form (in the first instance) had had a fit and died.”
Some postmasters take themselves and their duties very seriously: they will even pursue a missing packet after it has been found. Application had been made respecting a missing letter, and in the course of the official inquiries the papers were referred to the postmaster at the office of posting with a request for precise particulars of posting. Directly afterwards a communication was received from the sender saying that the letter inquired for had been found. This communication was sent forthwith to the postmaster, who it was assumed would understand that the inquiry was at an end. But the postmaster was misjudged: he went on with the case. He kept the case for about six weeks, trying to obtain from the exasperated sender particulars of the posting of the letter. He then returned the papers, confessing that he had been baffled, and that the case was incomplete.
Every Christmas brings a number of letters from children addressed to Santa Claus. One such letter, addressed “Santa Claus, Chimney Corner, Heaven,” was sent by a playful sorter to Hever, Edenbridge, for trial. It is pathetic to think that the destination of all letters so addressed is the prosaic Returned Letter Office. A spinster lady who lived in a county town at a house delightfully named “The Haven” wrote to the Postmaster-General to complain that an official letter had been sent to her bearing a wrong address. The abode with the restful name had actually been described as “The Harem”! No wonder the lady's deepest feelings were aroused, and she was scarcely consoled by the expression of the Postmaster-General's regret that the envelope had been inadvertently addressed in this way.
Here is the facsimile of another envelope:—
For dearie Mrs Hibbert
The Cottage by the Wood
Mr Thomas Hibbert's