The Assistant Secretaries have included several men who were not only able administrators, but who were known outside the walls of the office. In another chapter I have spoken of Mr. Frank Ives Scudamore, C.B., who was one of the most remarkable men who ever served in the Post Office. Mr. Herbert Joyce, C.B., was an Assistant Secretary, and he wrote a History of the Post Office which is the standard work on the subject. Mr. F. E. Baines, C.B., was also an able administrator. He rendered valuable services during the period of the transfer of the telegraphs and in the organisation of the parcel post. He was an official with ideas, and he possessed what is rare in a permanent official, the quality of enthusiasm. He has published two books, Forty Years at the Post Office and On the Track of the Mail Coach, which are important contributions to the history of the Post Office. Mr. H. Buxton Forman, C.B., who was long associated with the foreign business of the Department, is known also as the editor and biographer of Keats, and as the author of several works dealing with the Keats and Shelley circles.
The Comptroller and Accountant-General is the keeper of the purse at St. Martin's le Grand. He is practically the financial adviser of the Postmaster-General, and his Department keeps the accounts. Centralisation is the great feature of Post Office business, and in nothing is this more marked than in financial matters. The postmasters' accounts throughout the whole of the country pass through the office, and the money needed to carry on the work is advised to the postmasters by the Accountant-General's Department. The balance-sheet of the Post Office is a formidable document. Take, for instance, the year ending 31st March 1910. The receipts from all sources amounted to £23,625,710, while the expenditure was £19,845,746, and the net revenue was therefore £3,779,964. Bear in mind that these huge sums are made up for the most part of very small items and daily accounts, and you will have some idea of the work performed in the Accountant-General's Department. All salaries and pensions are also paid from this office. Mr. Herbert Samuel, the Postmaster-General, wittily described the work of this branch of the Service at a departmental dinner in 1911:—
“The Department was always there, watching the flow of money through the Post Office system, ready to pounce on anything wrong, just as certain corpuscles in our blood were ready to deal with any foreign substance in our systems. In fact, the staff of the Accountant-General's Department were the guardian corpuscles of the Post Office system, and without them the Post Office could not be maintained in health and efficiency. Over 200 millions of public money passed through the hands of Post Office officials, and it was the duty of the Department to see that it did pass through. (Laughter.) Every year some 20 millions of money were spent on Post Office work, and it was their duty to see that those 20 millions were properly spent. Of course the Accountant-General's Department itself cost a large sum of money, and he was not sure that it would not be cheaper to be cheated. (Loud laughter.) It was the duty of their Department to throw upon the scaring proposals of imaginative men—not the cold light of reason, that was done by the Solicitor's Department—(laughter)—but the even colder light of arithmetic. (Cheers and laughter).” I quote from a report in the Civilian.
The Engineer-in-Chief is a man whose duties have developed enormously during recent years. The telegraph and the telephone demand mechanical genius and considerable scientific attainments. A huge army of engineers is maintained to keep the telegraph and telephone plant in proper condition, and to organise new lines. The position of Engineer-in-Chief has been held by Sir William Preece and Sir John Gavey, and both men have big reputations in the scientific world. Sir William Preece has done much to popularise the knowledge of the working of electricity by his writings.
The Surveyor's establishment is responsible for the supervision of the post offices in town and country. Each Surveyor is responsible for a certain district of the country, and he has to arrange for the periodical visitation of every post office in his visit, and to have the accounts checked. The Assistant Surveyor is “the bus jumper” of the Post Office. The Surveyor also deals generally with the organisation of the service in his part of the country. Anthony Trollope, whom we have mentioned in a previous chapter, was a Surveyor of the Post Office in Ireland for many years.
I have passed rapidly in view the various posts held by men who are the chief official advisers of the Postmaster-General. But of course there is a Solicitor to the Post Office, and in a business undertaking which is constantly entering into new contracts, and dealing with claims from the public, the position is no sinecure.
There remain the big clerical establishments of the Head Offices for me to deal with. How can I best describe their functions in the service? In the early part of the nineteenth century, a letter was addressed to the Secretary of the Post Office by the Lord Salisbury of that time in these words:—
“Pray send me word by the Bearer whether the Place in my disposal in the Bye Letter Office is fit for a Gentleman's Son.
Salisbury.
“20th Feb. 1820.”