How, for example, should the uninitiated postal authorities know that the innocent-looking superscription on a newspaper sent from London to “Mr John Smith, Grocer, Tea-dealer, etc, No. 1 High Street Edinburgh,” conveyed to Mr Smith the assurance that on Tuesday the price of sugar was falling, and that the remittances he had sent in discharge of his indebtedness had been received? Yet so it was, for however fictitious the name and address, the case is genuine, the conspiring pair of correspondents having come forward during the agitation for penny postage as voluntary witnesses to the necessity for the reform, their evidence being the revelation of their fraud made on condition that they should be held exempt from prosecution. There were six different modes of writing Mr Smith's name, one for each working day of the week; and the wording of his trade varied still oftener, and served to give him the latest news of the market. If Mr Smith's fellow-tradesman (and fellow-conspirator) in London wrote the address immediately after the name, omitting all mention of Mr Smith's calling, the latter knew that the goods he had sent had reached their destination. Variations rung upon the locality name, such as High Street (without the number), High St., 1 High Street, 1 High St., No. 1 High Street, or No. 1 High St., related to pecuniary matters. For while we have seen how satisfactory was the news conveyed in “No. 1 High Street,” “High St.,” on the contrary, told Mr Smith that the bills he sent had been dishonoured.

But Mr Smith and colleague were by no means the only correspondents who deliberately plotted to defraud the revenue; for, under the old system, it seemed to be each person's aim to extract the cost of postage on his own letters out of the pocket of some other person. In this achievement, however, there can be little doubt that, as a rule, the well-to-do made the most successful score.

The story told by Mr Bertram in “Some Memories of Books” about the apprentice to a printing firm is another instance of evasion. The young man was frequently in want of clothing, and made known his need to those at home with as little outlay as though he had been a member of Parliament or peer of the realm. He printed small slips of paper bearing such legends as “want trousers,” “send new coat,” etc., pasted them into newspapers, and sent these to his parents.

At the present day indulgence in a practice of this sort would seem contemptible, a fraud to which only the meanest of mankind would resort. But had we too lived when postage was charged on a fourth part only of the entire mail, and when the writers of the letters forming that fourth part, and we among them, were taxed to make up the loss on the franked three-quarters, perhaps even we, immaculate as we believe ourselves to be, might have been tempted to put our scruples into our pocket to keep company with our slender purse, and have taken to “ways that are dark,” though, if less astute than Mr John Smith and his London correspondent, possibly also to “tricks that are vain”—with unpleasant consequences to ourselves.

There is an oft-quoted story about Coleridge, who, one day while wandering through the Lake District, saw a poor woman refuse a letter which the postman offered her. The kindly poet, in spite of the woman's evident reluctance to accept the gift, paid the money she could not raise; but when the letter was opened, it was seen to be a blank sheet of paper not intended for acceptance, but sent by her son according to preconcerted agreement as a sign that he was well.[37] This, then, is not only yet another illustration of the frauds to which the “have nots” were driven to resort, but, further, shows how profitless, even costly, was the labour imposed upon the Post Office by the system to which the authorities clung with so unaccountable an affection. For an unaccepted sheet of paper does not travel from London to the Lake District for nothing; and when we multiply one unaccepted letter by many thousands, one may form some idea of the amount of fruitless trouble as well as fruitless outlay which was incurred by the Department.

The enforced silence between severed relations and friends was therefore rendered yet more painful when the letters—genuine letters too, not dummies—got as far as the post office nearest to their intended destination, or even to the door of the poor dwellings to which they were addressed, yet failed to cross the threshold because their should-be recipients were too poverty-stricken to “take them up.” In many instances mothers yearning to hear from absent children would pawn clothing or household necessaries rather than be deprived of the letters which, but for that sacrifice, must be carried back to the nearest post office to await payment. One poor woman, after striving for several weeks to make up the money to redeem a longed-for letter from her granddaughter in London, went at last to the local office with the shilling which a pitying lady gave her, only to find that the letter had been returned to town. She never received it. Another poor woman begged a local postmaster's daughter to accept a spoon by way of pledge till the ninepence charged upon a letter awaiting payment at the office could be raised. A labouring man declined an eightpenny letter though it came from a far-off daughter because the price meant one loaf the less for his other children. It was much harder for the poorest classes to find pence enough to lavish on postage in those yet earlier and often hungrier nineteenth century decades than even the “Hungry Forties”; during which years a man had sometimes to spend more than eightpence—more occasionally than double that sum—on his children's loaf.

The refused missives, after waiting a while at the local office for the chance of redemption, went back to the chief office, were consigned to the “dead” department, and were there destroyed, thus costing the Service—meaning, of course, the public—the useless double journey and the wasted labour of not a few officials.

Sometimes a kind-hearted postmaster would advance the sum due for a letter out of his own pocket, taking his chance of being repaid. But not every postmaster could afford to take such risks, nor was it desirable that they should be laid upon the wrong shoulders.

In 1837 the Finance Account showed a profitless expenditure of £122,000 for letters “refused, mis-sent, re-directed, and so forth.” This loss of revenue was, of course, quite distinct from that already mentioned as caused by the use of franks fictitious and genuine. Truly, the unprivileged paid somewhat dearly for the advantages enjoyed by the privileged, since it lay with the former both to make good the loss and to provide the required profit.

Under the old system the postman would often be detained, sometimes as much as five minutes, at each house at which he called while he handed in his letters, and received the money due upon them. In business quarters this sort of thing had long been found intolerable, and therefore, by private arrangement with the merchants, the postman, on the first, and by far the heaviest, delivery of the day, did not wait for his money. But after the second delivery he had to call at every house where he had left letters earlier in the day and collect the postage: a process which often made the second delivery lengthy and wearisome. A test case showed that while it took a man an hour and a half to deliver 67 letters for which he waited to receive payment, half an hour sufficed for the delivery of 570 letters for which he did not wait to be paid.[38]