"In four weeks, sir."
"All right," answered Colonel Goethals, "you can't get that done any too soon to suit me."
And so he went over the work around Miraflores from beginning to end, talking now with an Irishman in charge of dumping the material on the inside of the dam, now with a man in charge of some concrete work, and now with the division engineer himself. By 11 o'clock he had inspected every part of this division and was ready to take his car back to Culebra. In four hours he had seen every man responsible for any important work around Miraflores; had offered a suggestion there, a word of encouragement here, and had obtained a bit of information at another place.
Each day's morning program was like this one except as to the place he visited and the people with whom he talked. One morning he might be tramping over Cucaracha Slide, studying the prospects of its future. Another morning he might be down at Gatun watching an official test of an emergency dam. On these trips he usually wore either a most unmilitary-looking blue serge or gray cheviot, with a somewhat weather-beaten sailor straw hat, and carried a cheap dollar umbrella.
When Colonel Goethals went to the Isthmus he promised that every man with a grievance should have a hearing. Each Sunday morning he had at his office at Culebra what he termed his Sunday "at homes," the best attended functions on the Isthmus, where the blackest Jamaica negro on the job found as much of a welcome as the highest official. These functions were for the purpose of hearing the canal employees who had grievances. Once a visitor was congratulating him upon the smooth manner in which the canal-building machine seemed to be working. "You ought to attend one of my Sunday 'at homes,'" he replied. "You would think that there was no smoothness at all to its running."
Here is the wife of one of the engineers: She wants to find out why it is that she cannot get bread from the Ancon Hospital bakery. She informs Colonel Goethals that Joseph B. Bishop, secretary of the commission, gets bread from the hospital bakery and wants to know why she cannot. "I will look into the matter for you," says the chief engineer, and a note of this complaint is made. Later the telephone bell rings and Mr. Bishop is asked if he gets bread at the hospital bakery. He replies in the affirmative, explaining that about three years ago he had breakfasted with Colonel Gorgas who arranged for him to buy his bread there instead of at the commissary, this bread being more to his liking. "Can't any other employee of the Canal Commission get bread there under the same terms?" queries the chief engineer. "I will see, sir," responds the secretary of the commission. "If they can not," answers the chief engineer, "you must have your bread stopped at once." And it was stopped.
The next person received is the representative of the Kangaroos, a fraternal order. "The Spanish American War veterans get free transportation on a special train on Memorial Day," he is informed, "and the fraternal orders on the Zone are crowded out." "Let a committee of all the fraternal orders appear next Sunday and talk it over with me and we will see what we can do," responds the chief engineer.
Here comes a negro who says that his boss is a tyrant and abuses his men: "I will look into that," responds the presiding genius of the canal, and the Jamaican goes away with an expansive smile on his face.
And so it went. Small affairs, big affairs, and indifferent ones were brought to his attention. In perhaps 80 per cent of them he could not do what was requested, but when able he did it so promptly, and in such a positive, straightforward manner, that his "at homes" have been compared, by the French ambassador to the United States, to the court of justice held by Saint Louis beneath the oak at Vincennes.
A railroad engineer on one of the dirt trains got drunk and ran over a negro. He was sent to the penitentiary. The railroad men issued an ultimatum saying that if he were not released by a certain hour on a certain day, every dirt train on the canal would stop. A committee conveyed this ultimatum to Colonel Goethals and asked his decision. "You will get it at the penitentiary," he replied. "This man will remain in prison and every man who quits work on that account will be dropped from the rolls." There was no strike of engineers.