Is the torrent in spate? He must ford it or swim.
Has the rain wrecked the road? He must climb by the cliff.
The service admits not a but, nor an if,
While the breath's in his mouth, he must bear without fail
In the name of the Emperor—the "Overland Mail."—Kipling.
Postal runners are largely drawn from the less civilized races of India, many of whom are animists by religion. They will face wild beasts and wandering criminals, but will go miles to avoid an evil spirit in a tree. With them the mail bag is a kind of fetish which must be protected and got to its destination at all costs. Dishonesty among them is almost unknown and they are wonderfully true to their salt, which with them seldom exceeds twelve rupees a month. To prove that the old stories are not all myths, a case came before the Director-General recently in a rather peculiar manner. The Audit Office, that soulless machine which drives executive officers out of their minds, sent in an objection to a gratuity being given to the family of a runner who, when carrying the mails, had been eaten by a tiger. The objection was that gratuities were only given for death in special circumstances, for instance, when death occurred in the performance of some specially courageous action, and that, since carrying the mails was part of the man's ordinary duty, his family was not entitled to any consideration. The actual story of the runner's death, as told by the villagers and the village watchman, is this: The runner's beat had been recently frequented by a man-eating tiger, and several of the country people had been carried off by him during the previous few days. On the afternoon in question the tiger was known to be in the neighbourhood, and when the mails arrived the villagers warned the runner not to go then, but to wait until next morning. Since the man-eater was an early feeder—that is to say, he killed his prey early in the afternoon, the runner waited until five o'clock and then persuaded the village watchman to accompany him. He hadn't gone more than two miles when out came the tiger and seized him. The watchman escaped and took the mails to the next stage, and the family of the man who nobly faced death in the execution of his duty was deprived of its wage-earner. This is a very bald account of a really heroic deed, and it is pleasing to learn that Mr. Levett Yeats, the Accountant-General of the Post Office at the time, who was the very soul of romance and chivalry, dealt with his objecting subordinate in a manner worthy of the heinous nature of his offence.
The road establishment of the Indian Post Office amounted to 18,160 persons out of a total staff of 108,324 on the 31st March, 1918, so there is some excuse for having devoted so much space to it. The postal staff had to deal with over 1200 millions of articles during the year, of which, according to the Annual Report of 1917-18, only .22 per cent failed to reach their proper destination. When one considers that there are more than twenty written languages in India in common use, and that a large number of addresses are almost illegible and are mixed up with invocations to the Deity and many other high-sounding phrases, one can only say, "Bravo, the Post Office! How do you do it?" With such a large correspondence a handsome revenue might be expected, even when the minimum rate for letters is a halfpenny; but the Indian is a frugal person and he does most of his correspondence on farthing postcards, on which he can cram a great deal of information by carefully using every available portion. Postcards were introduced in 1879 and now account for nearly half of the articles handled. The private card, with a figure of some favourite god or goddess, is competing strongly with the ordinary Government postcard, and wonderful ingenuity is employed to enable the writer to avail himself of more space than the regulations permit. The unpaid letter is also much in evidence in India. There is an idea that a letter on which postage has to be collected is much more certain to reach its destination than a prepaid one. This heretical doctrine has been strongly condemned in several pamphlets issued by the Director-General, but with little effect. And who knows? Perhaps there is a certain amount of truth in it, founded on bitter experience. Unpaid postcards had to be abolished recently, when it was discovered that they were universally read and then returned to the postmen as refused. The writer generally concealed his identity from the officials, with the result that it was useless to try and recover the postage due.
Among a suspicious and ignorant people any innovation is likely to be looked at askance, and this is especially the case in India, where the introduction of postcards was received with suspicion, although their low price ensured a ready sale. An extract from the Amrita Bazar Patrika, one of the foremost Indian papers, shows that they were not at first regarded as an unmixed blessing. The extract is taken from the issue of the 18th July, 1879, and is as follows:—
"Postal cards are now a rage all over India. There are men who, to make the contents of the cards unintelligible, make them altogether illegible. Some express themselves in hints which are not only unintelligible to the postal clerk and peon, but to the person addressed also. Others have got a notion that all letters, to be sent either through the Post or through private harkaras, must be written on postcards, that being the hookum[2] of the Sirkar; and it is not unusual to see a fat and ignorant, though extremely loyal and law-abiding, zemindar[3] sending his letters to his steward written on half a score of postcards, one or two not sufficing to contain his great thoughts. There are others who write their thoughts on postcards and enclose them in an envelope, and attach a half-anna stamp before posting. These men have naturally raised a loud complaint against the unconscionable exactions of Government, and native papers given to writing sedition should not let slip this opportunity of indulging their profitable pastime. But the great difficulty is to teach the people on which side of the card the address is to be written, and we think it will be some years before they are enlightened in this respect. But really does it matter much if the address is written on the wrong side? We think that the people of India living under the enlightened rule of the British should have the privilege of writing the address on whichever side they like."
What a merry time the poor sorters would have if the sentiments expressed in the last sentence were given effect to! But doubtless the Amrita Bazar Patrika, with its enlightened staff, its splendid circulation and carefully printed addresses would scarcely maintain the same opinions now.
The Post Office of India must be congratulated upon its good fortune in never having been regarded by Government as a revenue-producing Department, and as long as it paid its way with a small surplus the Powers were satisfied. Any excess was devoted to improvements in the service, and full advantage has been given to this concession in past years by the introduction of many reforms destined to meet the growing needs of the country. Recently, postage rates were reduced to such an extent that for a few years the Post Office worked at a loss, a most unsatisfactory state of affairs; however, a marked recovery is noticeable already and it is again a self-supporting institution, the gross revenue for the year ending the 31st March, 1918, being more than 416 lakhs[4] of rupees, which gave a net surplus of nearly 50 lakhs on the year's working.
From being merely an agency for the conveyance and distribution of letters and light articles, the Post Office has gradually undertaken an enormous amount of what may be called non-postal work. It deals with vast numbers of money orders, collects the price of goods for tradesmen, pays pensioners, sells quinine, deals in Government loans, and is the poor man's bank, all of which matters will be dealt with separately. It is to be hoped that no new line of business is going to be taken up in the near future, such as the sale of railway tickets, which was once seriously proposed, or else the principal duty of the Department may be forgotten in the turmoil of the side shows.