"Say, Mr. Graham, don't you want that suit of clothes back?"
Of course, I could have fired him on the spot for impudence, but I made it a suit and an overcoat instead. I don't expect to get my experience on free passes. And I had my money's worth, too, because it taught me that it's a good rule to make sure the other fellow's wrong before you go ahead. When you jump on the man who didn't do it, you make sore spots all over him; and it takes the spring out of your leap for the fellow who did it.
One of the first things a boss must lose is his temper—and it must stay lost. There's about as much sense in getting yourself worked up into a rage when a clerk makes a mistake as there is in going into the barn and touching off a keg of gunpowder under the terrier because he got mixed up in the dark and blundered into a chicken-coop instead of a rat-hole. Fido may be an all-right ratter, in spite of the fact that his foot slips occasionally, and a cut now and then with a switch enough to keep him in order; but if his taste for chicken develops faster than his nose for rats, it's easier to give him to one of the neighbors than to blow him off the premises.
Where a few words, quick, sharp, and decisive, aren't enough for a man, a cussing out is too much. It proves that he's unfit for his work, and it unfits you for yours. The world is full of fellows who could take the energy which they put into useless cussing of their men, and double their business with it.
Your affectionate father,
JOHN GRAHAM.
No. 13
From John Graham, at the Union Stock Yards, Chicago, to his son, Pierrepont, care of Graham & Company, Denver. The young man has been offered a large interest in a big thing at a small price, and he has written asking the old man to lend him the price.