"I usually find," said Mr. Peck, "that, whether it's success or failure, there's a woman at the bottom of it."
The next morning I went to see Mr. Barker and presented the card which Mr. Sirle had given me. Barker had a fine, big store on Summit Street. I rather expected to get just an ordinary, formal reception, for I figured that he must be a very busy man. To my surprise, he gave me a lot of time. He was a most interesting man. I apologized for taking up his time, saying:
"I mustn't keep you, Mr. Barker, for you are such a busy man and have a lot of things to attend to."
"Oh, no, indeed, Mr. Black," he said. "I always figure that the head of a business should always have plenty of time on his hands. I arrange my work so that I can go any time I wish to have a round at the links. I believe one of the earmarks of a true executive is his ability to slam down the lid of his desk—that is, assuming he is so old-fashioned as to have a roll-top desk—beastly things, they are. I think a roll-top desk is an invention of the devil to induce lazy people to shove work into pigeon holes instead of doing it! Roll-top desks are one of my pet aversions. As I was saying, I think one of the earmarks of a real executive is his ability to leave his business at any time and know that it will run safely. An executive must reduce work to routine as much as possible. He must do the thinking and let others do the doing. It is easy enough to get people to do things when you tell them what to do. I remember," he said, reminiscently, "hearing a speaker once say that the value of a man, from his neck down, was limited to $2.50 a day, but, from his neck up, there was no limit to his value. Now, an executive uses his body from his neck up, to plan work for other fellows to do with their bodies below the neck."
"But, of course," I said, "you've a big business here. You can hire plenty of fellows to do all you want."
"True," he said, "but remember, it was not always a big business; and, however small your business may be, you can plan to let others do the less important work, and keep the more important work for yourself. Of course, the most important job any retailer has is to buy right, and to plan his sales policies and methods and advertising."
Mr. Barker's desk was on a kind of mezzanine floor, from which he could look all over the store, and while he was talking I noticed that his eyes constantly roved over it.
At one time he suddenly broke off in the middle of a sentence and pressed a button on his desk. A stenographer appeared and he asked her to send Riske to him. In a few minutes a young fellow appeared and stood before his desk.
"Jim," said Mr. Barker, "you had a customer a few minutes ago who wanted some automobile accessories."
"Yes, sir," replied Jim.