An All-Night Telephone Service is in force at Harrods, and a special staff being in attendance ensures the reception of orders from Customers at any hour, Day or Night.
Telephone Orders received after business hours will be executed first thing on re-opening.
Telegraphic Orders.—To facilitate execution of Telegraphic Orders, Customers are advised to make use of the Departmental Initials and Number which are quoted throughout the Catalogue as far as possible.
Public Telephones.—These are provided in each Department for the use of Customers at the usual charge for public calls.
TELEGRAMS.—Customers sending Telegraphic enquiries respecting Purchases would save delay by naming the Goods that have been ordered, the words “Parcels,” “Goods,” etc., being altogether inadequate to afford any assistance in tracing or identifying them.
It would further greatly assist us if Customers would add Address when signing a Telegram of Enquiry.
Telegraphic Address: “EVERYTHING, LONDON.”
EXPORT ORDERS.—Special attention is given to the execution and shipment of Export Orders to Customers abroad. Shipping instructions will be received and enquiries answered at the Export Office. See Export Price List and Rules.
ENQUIRY OFFICE.—This Office is intended not only to answer enquiries, but also to take note of complaints, and bring them under the notice of the Managing Director or General Manager. It is respectfully requested that any incivility or want of attention on the part of Employees be at once reported to the Managing Director or General Manager.
SALES.—Harrods hold two annual clearance sales with the object of disposing of the season’s surplus stocks. They each last for one week, the Summer Sale during July and the Winter Sale during January.