2. There is a limit to endurance, and efficiency cannot be maintained if this limit be exceeded.
3. The working environment must be agreeable.
4. The nature of the work must be considered in determining the working hours and conditions.
5. There must be no penalties or price cutting.
6. Suggestions must be encouraged and suitable rewards given for those which are acted upon.
7. There must be an incentive to efficiency, which should take the form of an addition to wages when a certain minimum of production is exceeded.
8. Work must be carefully studied in detail so as to discover conditions which give every worker the same opportunity of reaching a high efficiency.
9. Earnings in excess of the day rate should be in proportion to efficiency.
10. The generally accepted day rate of wages must be absolutely guaranteed to the worker, no matter what his efficiency.
All this is not pampering the worker or making concessions to him. The hard fact remains that it is only by adopting these principles that the greatest efficiency can be obtained—viz., greater production of a better quality of work for the same or less expenditure in wages and works costs. That it also gives the worker more income, better health, less fatigue, greater contentment, are happy circumstances that make for a rational and equable understanding between employer and worker with a maximum of benefit to both sides, that entail no sacrifice of principle on either side, and enable us to look forward to a national efficiency which will be the achievement and the pride of every class of which the State is composed.