If the worker is a man of ordinary common sense, he cannot help but take notice of the ways in which jobs are done; of the best and most satisfactory tools, both shape and material; of proper speeds and proper depths of cut for roughing and finishing; and many other details that are constantly before him.
"But this system converts the workman into a mere machine, and already his work is too dull and mechanical!" That has been said, but not by anyone who understands the system or who has had direct experience of it.
That work under present conditions is often dull and mechanical is only too true. One of the reasons why this Reward System is so attractive to the worker is because it removes these conditions. When a man knows he is being paid for efficiency, the work immediately ceases to be dull; as soon as a man is interested in producing as much work as he can, that work immediately ceases to be mechanical. Some jobs will always be mechanical and dull, and the only thing to do in such cases is to change the worker at frequent periods.
The conditions under which the Reward System is run must be agreeable, because it means a loss of efficiency if they are not; and when a man is working under agreeable conditions, when he knows he gets a reward for his efficiency, when he knows that rates cannot be cut, when he knows he is doing no injury to his fellow-workers by earning big rewards, he is happier at his work, he takes greater interest in it, he comes to it with a certain degree of pleasure, and he leaves it with far less fatigue and with greater contentment than under any other system.
One can say with certainty that a man who is a good workman under any other system will be a better workman under the Reward System. A bad workman will be bad under any system, but such a one can "find himself" much more certainly under the Reward System than under any other. In many cases, too, a very moderate workman will find some one particular job where he can do good work and earn good money. He will want to stay on that job, of course, and if he keeps up his efficiency the employer will agree that he shall stay on it.
There is one remarkable thing that no other method of wage payment shares—namely, it is to the direct and immediate benefit of both worker and employer that the greatest efficiency be obtained.