The result is not an exceptional one.
(d) The Instruction Card.
After the time study has been made, an instruction card is made out for the job. On this card all the particulars are given—how to do the job, the sequence of operations, the tools to be used, the base, standard and reward times or productions, the job rate, and any other necessary information.
It is by acting in accordance with the instructions on the card that the worker can reach standard time regularly, and the foreman or setter-up and the superintendent are always ready to assist the worker in every way to attain this result.
If the operator finds he cannot reach standard time by diligent work and following the instructions, he should always inform the superintendent, in order that the matter may be investigated.
(e) Spoiled Work.
The question of spoiled work must be taken into account. It is almost impossible for all the work produced to pass inspection. Machines may not work quite right; tools become dull; material is not always the same; workers sometimes get careless.
How is this spoiled work to be dealt with?
It would be quite unfair to make the worker responsible for bad work which was due to no fault of his. It would be equally unfair for him to get paid for bad work which was due to his own carelessness or neglect.