Transportation depends, however, on the man behind the engine rather than on the mass of steel that is conjured into motion. Successful commerce waits for the willingness and skill of worker and director. There must be the same division and direction of labor and the same spirit of co-operation; there must be intelligence in planning schedules for traffic and overcoming obstacles of nature and human frailty and incompetence. The teamster, the longshoreman, the freight-handler, and the engineer must all feel the push of the economic demand, keeping them steadily at work. A strike on any portion of the line ties up traffic and upsets the calculations of manufacturer, merchant, and consumer, for they are all dependent upon the servants of transportation.
213. Problems of Transportation.—There are problems of transportation that are of a purely economic nature, but there are also problems that are of social concern. The first problem is that of safe and rapid transportation. The comfort and safety of the millions who travel on business or for pleasure is a primary concern of society. If the roads are not kept in repair and the steamship lanes patrolled, if the rolling-stock is allowed to deteriorate and become liable to accident, if engine-drivers and helmsmen are intemperate or careless, if efficiency is not maintained, or if safety is sacrificed to speed, the public is not well served. Many are the illustrations of neglect and inefficiency that have culminated in accident and death. Or the transportation company is slow to adopt new inventions and to meet the expense that is necessary to equip a steamer or a railroad for speed, or to provide rapid interurban or suburban transit. Poor management or single tracks delay fast freights, or congested terminals tie up traffic. These inconveniences not only consume profits and ruffle the tempers of working men, but they are a social waste of time and effort, and they stand in the way of improved living conditions. The congestion of population in the cities can easily be remedied when rapid and cheap transit make it possible for working men to live twenty or thirty miles out of town. The standard of living can be raised appreciably when fast trolley or steam service provides the products of the farms in abundance and in fresh condition.
Another problem is that of the worker. The same temptation faces the transportation manager that appears in the factory and the mercantile house. The expenses of traffic are enormous. Railways alone cost hundreds of millions for equipment and service, and there are periods when commerce slackens and earnings fall away. It is easier to cut wages than to postpone improvements or to raise freight or passenger rates. In the United States an interstate commerce commission regulates rates, but questions of wages and hours of labor are between the management and the men. Friction frequently develops, and hostility in the past has produced labor organizations that are well knit and powerful, so that the railroad man has succeeded in securing fair treatment, but there are other branches of transportation service where the servants of the public find their labor poorly paid and precarious in tenure. Teamsters and freight-handlers find conditions hard; sailors and dock-hands are often thrown out of employment. Whole armies of transportation employees have been enrolled since trolley-lines and automobile service have been organized. Fewer persons drive their own horses and vehicles, and many who walked to and from business or school now ride. Transportation service has been vastly extended, but there are continually more people to be accommodated, and motor-men, conductors, and chauffeurs to be adjusted to wage scales and service hours.
214. Monopoly.—A persistent tendency in transportation has been toward monopoly. Express service between two points becomes controlled by a single company, and the charges are increased. A street-railway company secures a valuable city franchise, lays its tracks on the principal streets, and monopolizes the business. Service may be poor and fares may be raised, unless kept down by a railroad commission, but the public must endure inconvenience, discomfort, and oppression, or walk. Railroad systems absorb short lines and control traffic over great districts; unless they are under government regulation they may adjust their time schedules and freight charges arbitrarily and impose as large a burden as the traffic will bear; the public is helpless, because there is no other suitable conveyance for passengers or freight. It is for these reasons that the United States has taken the control of interstate commerce into its own hands and regulated it, while the States have shown a disposition to inflict penalties upon recalcitrant corporations operating within State boundaries. It is the policy of government, also, to prevent control of one railroad by another, to the added inconvenience and expense of the public. But since 1890 there has been a rapid tendency toward a consolidation of business enterprises, by which railroads became united into a few gigantic systems, street railways were consolidated into a few large companies, and ocean-steamship companies amalgamated into an international combination.
215. Government Ownership vs. Regulation.—Nor did monopoly confine itself to transportation. The control of public utilities has passed into fewer hands. Coal companies, gas and electric light corporations, telegraph and telephone companies tend to monopolize business over large sections of country. Some of these possess a natural monopoly right, and if managed in the interests of the public that they serve, may be permitted to carry on their business without interference. But their large incomes and disposition to oppress their constituents has produced many demands for government ownership, especially of coal companies and railroads, and though for less reason of telephone and telegraph lines. Government ownership has been tried in Europe and in Australasia, but experience does not prove that it is universally desirable. There are financial objections in connection with purchase and operation, and the question of efficiency of government employees is open to debate. Enough experiments have been tried in the United States to render very doubtful the advisability of government ownership of any of these large enterprises where politics wield so large a power and democracy delights to shift office and responsibility. But it is desirable that the government of State and nation have power to regulate business associations that control the public welfare as widely as do railroads, telegraph-lines, and navigation companies. By legislation, incorporation, and taxation the government may keep its hand upon monopoly and, if necessary, supersede it, but the system which has grown up by a natural process is to be given full opportunity to justify itself before government assumes its functions. It is hardly to be expected that government regulation will be faultless, American experience with regulating commissions has not been altogether satisfactory, but society needs protection, and this the government may well provide.
216. Trusts.—The tendency to monopoly is not confined to any one department of economic activity. Manufacturing, mercantile, and banking companies have all tended to combine in large corporations, partly for greater economy, partly for an increase of profits through manipulating reorganization of stock companies, and partly for centralization of control. In the process, while the cost of certain products has been reduced by economy in operating expenses, the enormous dividend requirements of heavily capitalized corporations has necessitated high prices, a large business, and the danger of overproduction, and a virtual monopoly has made it possible to lift prices to a level that pinches the consumer. By a grim irony of circumstance, these giant and often ruthless corporations have taken the name of trusts, but they do not incline to recognize that the people's rights are in their trust. Not every trust is harmful to society, and certainly trusts need not be destroyed. They have come into existence by a natural economic process, and as far as they cheapen the cost of production and improve the manufacture and distribution of the product they are a social gain, but they need to be controlled, and it is the function of government to regulate them in the interests of society at large. It has been found by experience that publicity of corporate business is one of the best methods of control. In the long run every social organization must obtain the sanction of public opinion if it is to become a recognized institution, and in a democratic country like the United States no trust can become so independent or monopolistic that it can afford to disregard the public will and the public good, as certain American corporations have discovered to their grief.
217. The Chances of Progress.—Every economic problem resolves itself into a social problem. The satisfaction of human wants is the province of the manufacturer, the merchant, and the transporter, but it is not limited to any one or all of these, nor is society under their control. The range of wants is so great, the desires of social beings branch out into so many broad interests, that no one line of enterprise or one group of men can control more than a small portion of society. The whole is greater than any of its parts. There will be groups that are unfortunate, communities and races that will suffer temporarily in the process of social adjustment, but the welfare of the many can never long be sacrificed to the selfishness of the few. Social revolution in some form will take place. It may not be accomplished in a day or a year, but the social will is sure to assert itself and to right the people's wrongs. The social process that is going on in the modern city has aggravated the friction of industrial relations; the haste with which business is carried on is one of its chief causes; but the very speed of the movement will carry society the sooner out of its acute distresses into a better adjusted system of industry. So far most of the world's progress has been by a slow course of natural adjustment of individuals and groups to one another; that process cannot be stopped, but it can be directed by those who are conscious of the maladjustments that exist and perceive ways and means of improvement. Under such persons as leaders purposive progress may be achieved more rapidly and effectually in the near future.
READING REFERENCES
Hadley: Standards of Public Morality, pages 33-96.
Nearing: Wages in the United States, pages 93-96.