Mrs. Naylor was a woman of negative personality. She looked after the house, fed James and never asked questions of Mr. Naylor, thus justifying her existence.

Susan, the maid, was also negative, from her stupid round, moist face to the shapeless feet that she never seemed to be able to lift from the floor. She had acquired great dexterity in shuffling out of the way just before Mr. Naylor appeared. This she seemed to have reduced to a fine art. If Mr. Naylor were going upstairs and Susan was about to descend, by the time he was halfway up she would have disappeared as effectively as if snatched away by some spirit agency. Susan was dumb; but her sense of sound was extremely acute. It seemed as if, conscious of her inability to hold her own verbally with her employer, she had fallen back upon the one alternative, disappearance.

The Naylors were possessed of few friends, although Mr. Naylor had many acquaintances, the result of the way in which he had identified himself with local clubs and institutions. It was largely due to him that the miniature rifle-range had been started. He was one of the governors of the Cranberry Cottage Hospital. He always subscribed to the annual Territorial sports, patronised the boy scouts, openly advocated conscription, and the two-power standard for the Navy. There were times when Streatham found it almost embarrassing to be possessed of a patriot in its midst.

Never had a breath of scandal tarnished the fair name of Mr. Montagu Naylor. He was what a citizen should be and seldom is. When war broke out his activities became almost bewildering. He joined innumerable committees, helped to form the volunteers, and encouraged every one and everything that was likely to make things uncomfortable for the enemy. Later, he became a member of the local exemption tribunal, and earned fame by virtue of his clemency. It was he who was instrumental in obtaining exemption for some of James's most implacable enemies. The baker, who had lost the whole of his temper and a portion of his trousers, probably owed his life to the manner in which Mr. Naylor championed his claim that bread is mightier than the sword.

Before the war the Naylors received twice each month, once their friends and once their relatives. Never were the two allowed to meet. "Our friends we make ourselves, our relatives are given to us," Mr. Naylor had explained with ponderous humour, "I hate to mix the two." It was noticed that the relatives stayed much longer than the friends, and some commiseration was felt for the Naylors by their immediate neighbours.

There had been one curious circumstance in connection with these social functions. Whenever the friends were invited, James was always in the front garden, restrained by a chain that allowed of the guests carrying their calves into the hall with an eighteen inch margin of safety. When, however, it was the turn of the relatives to seek the hospitality of "The Cedars," James was never visible. A cynic might have construed this into indicating that from his relatives Mr. Naylor had expectations.

Within his own home Mr. Naylor was a changed man. He ruled Mrs. Naylor, Susan and James with an iron hand. They all fawned upon him, vainly inviting the smiles that when others were present seemed never to fail in the mechanical precision with which they illumined his features at appropriate moments. They gave the impression of being turned on, as if controlled by a tap or switch. Never was this smile seen once the hall door was passed. Then Mr. Naylor's jaw squared, and his whole attitude seemed to become more angular.

A knock at the door would cause him to look up quickly from whatever he was doing, just as a gamekeeper might look up at the report of a gun. By his orders Mrs. Naylor and Susan between them kept a complete list of all callers, even hawkers, if they were sufficiently courageous to risk an encounter with the redoubtable James.

Mr. Naylor was a tall man of broad build, with a head that would persist in remaining square, in spite of his best endeavours to grow the hair upon it in such a way as to soften its angularity. His eyes were steely, his forehead low, his mouth hard and his manner furtive. That was within doors. The breath of heaven, however, seemed to mitigate all these unamiable characteristics, and it was only on very rare occasions that, once beyond his own threshold, an observer would see the harshness of the man. He smiled down at children, sometimes he patted their heads, he was never lacking in a tip, appropriate or inappropriate, he was the smoother out of discordant situations, he nodded to all the tradespeople, smiled genially at his inferiors, and saluted his superiors and equals. In short he was an ideal citizen.

The outbreak of war in August, 1914, was responsible for two changes in the Naylor ménage. First the at-home days were discontinued, secondly James was more than ever in evidence. Nobody, however, noticed the changes, because in Streatham such things are not considered worthy of notice.