The History of the Post Office, from Its Establishment Down to 1836

by Herbert Joyce

The Post Office building appears to have been not ill adapted to its purpose. A massive gate opened into a court of oblong shape. This court was paved from end to end for the merchants to walk in while waiting to receive their letters. On the right was the Board-room with the residence of the postmasters-general attached; on the left the office for foreign letters; and in front, immediately facing the entrance, was the sorting office. The office for the letter-carriers was in the basement. The rest of the building was devoted to the use of the Post Office servants, who, owing to their unseasonable hours of attendance, were required to live in the office itself or else in its immediate vicinity.

The machinery for the dispersion of letters was very simple. For Post Office purposes the kingdom was divided into six roads—the North Road, the Chester or Holyhead Road, the Western Road, the Kent Road, and the Roads to Bristol and to Yarmouth; and these roads were presided over by a corresponding number of clerks in London whose duty it was to sort the letters and to tax them with the proper amount of postage. At the present time, when, owing to the system of prepayment, there is comparatively little taxing to be done, no less than 2800 clerks and sorters are engaged every evening in despatching the letters into the country. Two hundred years ago the whole operation was performed, both sorting and taxing together, by the six clerks of the roads, and they had not even a sorter to assist them until 1697.

The letters, as soon as they had been sorted, were despatched into the country, the usual hour of despatch being shortly after midnight; but, of course, with a force to prepare them of only six persons, a rigid punctuality such as that which now distinguishes the operations of the Post Office could hardly be observed. An instance remains on record of the disturbance caused by any unusual pressure. The 25th of February 1696, we are told, was a foreign post night, and it happened that the letters for the country as well as abroad were more than ordinarily numerous. On this occasion the mails which should have gone out before three o'clock in the morning could not be despatched until between six and seven.

Once clear of London, the letters passed into the hands of the postmasters, who were alone concerned in their transmission and distribution. At the present time, multifarious as the duties of a postmaster are, it is not one of them to transport the mails from town to town. But such was not the case in 1690. The post roads were then divided into sections or, as they were commonly called, stages; and these stages were presided over by a corresponding number of postmasters, whose duty it was to carry the mails each over his own stage. This had been the original object of their appointment, the object for which they had been granted the monopoly of letting post-horses, and it still remained their primary duty, to which every other was subordinate. And yet traces of this original function were already beginning to disappear. The posts settled on the six main roads of the kingdom had not been long in extending themselves to other roads; and on these branch roads one postmaster would be charged with the carrying of the mails over two or more stages, leaving another without any transport duty at all. Kendal, for instance, lay on a branch road leaving the Holyhead Road at Chester; and from Wigan the letters for Kendal were fetched by the postmaster of Preston, who passed not only his own town but the town of Lancaster on his way.

In 1690 no provincial town had a letter-carrier of its own, as that term is now understood. Even at Bristol and at Norwich, which ranked next to the capital in size and importance, there was for all Post Office purposes one single agent, and that was the postmaster. Upon him and him alone devolved all the duties which now, at all but the smallest towns, a body of sorters and letter-carriers is maintained to perform. Whether out of London there was any settled mode of delivery is uncertain; but there seems little doubt that, soon after the establishment of the Post Office, to deliver letters in his own town had come to be a part, though a secondary part, of a postmaster's duty. At Maidstone, indeed, the delivery appears to have reached a high state of perfection. The postmaster there fetched the mails from Rochester and carried them to Ashford, dropping the letters for his own town as he passed through. These were at once taken out by two men of his own and delivered, so that, as he took pride in relating, a letter from London arriving by the morning post at noon could he answered by the return post, which left Maidstone at six o'clock in the evening.

But this must have been an exceptional case. Except perhaps at the largest towns, letters were yet too few to make such an arrangement necessary; and it seems probable that the hour at which the delivery was made and the area over which it extended were very much in the postmaster's discretion. One check there was, and, so far as appears, one only. This was the letter bill which accompanied the letters, and in which was inserted the postage which a postmaster had to collect and bring to account; but it frequently happened that he advanced the amount himself, and of course, where this was so, there was nothing to shew that any particular letter had been delivered, still less that it had been delivered within a particular time. Far more effective, it may well be believed, than any official check was the desire, the natural desire, to stand well with his neighbours; and the substantial marks of kindness which they seldom failed to bestow upon him whenever he was so unfortunate as to get into trouble, preclude the idea that, in the matter of delivery or otherwise, remissness or inattention can have been at all general.

In London, owing to recent malpractices there, attention had been directed to the salaries, and these had been improved. The six clerks of the roads received four of them £60 a year, one £50, and one as much as £100. The sorters received £40 a year, and the general post letter-carriers 11s. a week. The wages of the penny post letter-carriers or messengers, as for distinction's sake they were called, were 8s. In addition to their salaries the clerks of the roads enjoyed the privilege of franking newspapers or, as they were then called, gazettes. This privilege, which dated from the first establishment of the Post Office, had arrested the attention of James when Duke of York, and he had desired to take it away; but, on learning that compensation would have to be given, he decided to let it continue. By post the gazettes would have cost from 4d. to 6d. apiece. The clerks of the roads supplied them for 2d. The emoluments from this source kept steadily growing during William's reign. At first the longer and more frequent sessions of Parliament, and, later on, the war in which England was engaged, excited an appetite for news to which the two previous reigns afford no parallel. A statement which the postmasters-general made to the Treasury about this time, while evincing perhaps some little credulity, evinces also how keen, in the judgment of two shrewd and intelligent men, was the hunger after early intelligence. "In England," they say, "there are many postmasters, who some of them serve without salary, others for less than they would otherwise do, in consideration of their being allowed gazets by the office ffrank."

Another curious custom prevailed in 1690, and continued indeed for nearly a century afterwards. This was the distribution among the Post Office servants in London of a certain sum annually as "drink and feast money." The sum so distributed in 1685 had been no less than £60; and this was in addition to two "feasts" which were given them at the expense of the Crown, one at midsummer and the other at Christmas.

In the country, where there was no one to watch over the postmasters' interests, the salaries were merely nominal. The postmaster of Sudbury in Suffolk received a salary of £26 a year; and for this he had, three times a week, to carry the letters to Braintree and back, a distance of thirty-two miles, over a road that was barely passable. At Maidstone, in order to keep the delivery up to his own standard of excellence, the postmaster expended 2s. a day in what he called "horse-meate and man's-meate," yet his salary was only £5. Many postmasters received no salary at all. Even at Bristol, which stood next to London in population and wealth, the salary was only £60, having been recently raised to that amount from £50.

Nor was it only in the matter of salary that the postmasters were objects of compassion. The disturbed state of the country during the last few years had brought back old abuses. Officers of the army and others who had not the officers' excuse of urgency would override the post-horses, and when, as frequently happened, these were lamed or killed, no compensation appears to have been given. Another class of persons infested the roads, persons who, taking advantage of the general confusion, would hire post-horses and not return them. During the last twelve or thirteen years of the seventeenth century many postmasters were languishing in prison through inability to pay what they owed for postage; and among these there were few who did not trace their misfortunes to the fact that immediately before and after William's accession to the throne their horses had been killed or spoiled through reckless riding or else run away with.