So they both departed from that place and as they wended their way thence Sir Ewaine said: "Now tell me, damsel, what is the need of help that thy lady hath and concerning which thou didst speak to me anon?"
The damsel telleth Sir Ewaine concerning the lady of the castle.
The damsel said: "I will tell thee. The lady of this castle is a widow, and at the death of her husband she had two very noble castles and two great estates belonging to those castles. Those castles and that land her lord bequeathed to her to have and to hold for her own. Now after she was thus left a widow, it befell that a certain very proud and haughty lord who was her neighbor, desired to make her his wife; but she would not listen to his suit, having great love for that worthy knight her husband who was dead. So she refused the knight who desired to wed her and at that he was very angry. After that he came with a great array of armed men, and he despoiled her of one of her estates by force. And now, unless she should yield to him, he threatens to take away this other estate whereon she dwelleth and which is all that she hath in the world.
"So my lady is in a great pass and knoweth not what to do, having no knight for to defend her; for all those who should defend her, fall away from her in this time of trouble for fear of the anger of that lord who seeks her hand."
"Certes, this is a sad story which thou tellest me," said Sir Ewaine, "and indeed I will do what I may to help thy lady, who hath been so kind to me."
Thus talking together, they two approached the castle, and the lady of the castle, beholding them coming from a distance, was greatly surprised to see the damsel conversing in that wise with the wounded man whom she had been sent to succor.
Then when they were come to her the lady said to the damsel, "Didst thou use that balm as I told thee to do?" And the damsel said, "Yea." The lady said, "How much didst thou use thereof?" And the damsel said, "I used it all."
The lady of the castle is affronted at the maiden.
Then the lady when she heard how that the damsel had poured all of that balm at one time upon Sir Ewaine, was much affronted and very angry with her, and she said: "What is this that thou hast done? I cannot easily forgive thee this, for thou hast wasted several score pounds worth of the precious ointment upon a stranger whom we know not and who hath no appearance of worship."
Unto her the maiden made reply: "Lady, be not offended at this, for wit you that this stranger is of far greater worth than all the balm you could pour upon him."