Lights and Shadows of New York Life / or, the Sights and Sensations of the Great City

by James Dabney McCabe

The house of A. T. Stewart & Co. is the best known to persons visiting the city. Indeed there are very few Americans who have not heard of and longed to visit “Stewart’s.” It is, besides, the largest and most complete establishment of its kind in the world. It occupies the entire block bounded by Broadway, Fourth avenue, Ninth and Tenth streets. The principal front is on Broadway, and the public entrances are on that street and on the Fourth avenue. The Ninth street entrances are reserved exclusively for the employés of the house. Many persons speak of the edifice as a “marble palace,” but this is incorrect. It is constructed of iron, in the style of arcade upon

arcade, and its fronts are so thickly studded with windows that they may be said to consist almost entirely of glass. It is five stories in height above the street, and above the fifth story there is an interior attic not visible from the sidewalk. Below the street there is a basement and a sub-cellar, so that the monster building is really eight stories in height. There is no attempt at outward display, the fine effect of the edifice being due to its vast size and its symmetry. The interior is as simple. The floors are uncarpeted, the shelves are plain, as are the counters and the customers’ seats. The centre of the building is occupied by a large rotunda extending from the ground floor to the roof. All the upper floors are open around this rotunda. Two flights of massive stairs lead to the upper floors, and there are three handsome elevators for the use of customers who do not care to make the journey on foot. Three other elevators on the Ninth street side are used for carrying goods. Each of the floors covers an area of about two acres, so that the whole establishment, including the cellar, occupies sixteen acres of space.

The cellar contains coal bins with a capacity of 500 tons. Close by are eight Harrison boilers of fifty horse power each, used for operating the steam engines and warming the building with steam. There are in all ten steam engines located in this immense cellar. These are used for running the elevators, for working seven steam pumps, for feeding the boilers, and for forcing water up to the top floor, which is used as a laundry. In a certain part of the cellar is located the electrical battery, by means of which the gas jets in the building are lighted. Here are also rooms for the storage of goods.

The basement is occupied by the Carpet-making and Parcel departments. It is the largest room in the world, and is unbroken save by the light pillars which support the floors above. The Carpet-making department is interesting. The house deals largely in carpets, and one is surprised at the smallness of the force employed down here. The carpets purchased are cut, and the pieces matched as they lie on the floor by women. Then they are placed on a wide table, forty feet long, and are sewn

together by a machine worked by steam. This machine moves along the edge of the table, and the man operating it rides on it. His only care is to hold the parts to be sewn perfectly even, and the machine sews a seam of forty feet in from three to five minutes.

In the centre of the basement floor is a space about thirty feet square, enclosed by counters. This is the Parcel department. All purchases to be sent to the buyer pass through this department, and these make up about ninety per cent. of the day’s business. The purchases are sent here by the salesmen with a ticket affixed to each, stating the quantity and quality of the article bought, the amount paid, and the address of the buyer. The goods are then remeasured, and if an error has been made either in favor of or against the house, it is rectified. The goods are then made up in secure parcels, each of which is plainly marked with the address of the purchaser. These parcels are then turned over to the drivers of the wagons used by the house for delivering purchases. The drivers are furnished with bills for the amounts to be collected on the parcels, and they are held to a rigid accountability for the delivery of every parcel entrusted to them, and the collection of all moneys due on them.

The ground floor is the principal salesroom. It is a simple, but elegant apartment, and its chief ornaments are the goods for sale, which are displayed in the most attractive and tasteful manner. The room is 300 by 200 feet in size. It contains 100 counters, with an aggregate length of 5000 feet. Behind these counters are low shelves on which the goods are kept. In the centre is the immense rotunda, and at various points are the little wooden pens enclosed with lattice work used by the cashiers. Each article for sale has its separate department, and there are thirty ushers on duty to direct purchasers where to find the articles they seek. The display of goods is magnificent, and includes everything used for the clothing of ladies and children, either in the piece or ready made. There is also a department in which ladies and children may have all their clothing of every description made to order.

The second floor is used for the sale of ready-made clothing, suits, upholstery, etc., and the third floor is the carpet salesroom. The other floors are closed to visitors, and are used as workshops, laundries, etc.

The convenience of having all these things, and in such great variety, under one roof is very great, and saves purchasers many a weary walk through the city. The immense capital employed by Mr. Stewart, and his great facilities of all kinds, enable him to control the markets in which he makes his purchases and to buy on terms which render it easy for him to undersell all his competitors. The smaller houses complain bitterly of this, and declare that he is ruining them. In spite of its immense trade, “Stewart’s” is not the most popular place in the city with resident purchasers. The salesmen have the reputation of being rude and often insolent. There can be no doubt that, were specific complaints made, Mr. Stewart would administer the necessary punishment to the offender without delay; but as the offences complained of are chiefly a lack of civility, few care to complain.

The throng of visitors and purchasers is immense. They have been known to reach the enormous number of 50,000 in a single day; but the average is 15,000. Looking down from one of the upper floors, through the rotunda, one can witness as busy and interesting a scene as New York affords. All kinds of people come here, from the poor woman whose scanty garb tells too plainly the story of her poverty, to the wife of the millionaire whose purchases amount to a small fortune, and all classes can be suited.