“Six for Dublin St.” “Two for Jerrys.” “Three for The Middle.” “Seven for The Hole.”
A REAR-END COLLISION
In short, our conductor is the right man in the right place. This is so not only from a business point of view, but from the social aspect as well, for he has made a home for himself, and all his social interests are centred in a little town on this route. But suddenly, without any warning or reason, he is simply “bumped” out of the job, and a new man, his senior, from another section of the road, takes his place. This is an actual occurrence, and it is a sad commentary on the straits to which some managements are reduced. It shows the seniority principle run into the ground. It is individualism triumphant. Even to the whole body of employees it is a distasteful proceeding. The senior man simply “grabs the job,” and consequently twenty other men are displaced in rotation, the management remaining silent.
And yet there are men, even in high places, who are prepared to defend this bumping principle. In studying these railroad matters, and while calling upon managers of different railroads, I was always anxious to get the general opinions of the officials. One can usually tell, from the “atmosphere” in these offices, what can be expected in the way of treatment of employees and so forth out on the road. It was in order to get some of these impressions—some of this silent information—that I called upon the United States Commissioner of Labor in Washington. I asked him for his opinion of the bumping principle. The commissioner was outspoken in his defense of the bumping business; in fact, he wished to know what possible objection there could be to it. In so many words, and with considerable emphasis, he inquired if it was not a much more desirable state of affairs that the men should be allowed to pick out their jobs in this way, than that superintendents should be at liberty to give the preference to their cousins, their brothers-in-law, and other incompetents? In fact, managers are not to be trusted. If I wished for evidence, I could turn to the insurance scandals,—the cream of the appointments handed over to relatives and good-for-nothings. The commissioner was also of the opinion that in only too many instances railroad managers are in the habit of making rules which they know only too well it is impossible for employees to obey.
In the matter of the operating department, there is an abundance of evidence of an interesting description. What may in many ways be called abuse of the management is a national habit of long standing. In years gone by, this adverse criticism was frequently only too well merited. But the time has now come, in the interest of the public safety, for some serious second thought on the subject. That the habit still persists in the most unexpected quarters, is a matter of easiest demonstration. At the present day the Interstate Commerce Commission is the laboratory in which all these railroad questions are ground up, analyzed, classified, and finally sent out in legal packages for public consumption. With the idea of getting the “atmosphere” of this department, I quite recently called upon the secretary. He conducted me over the premises, introduced me to everybody, and was most kind and courteous in his attentions. He drew my attention to a dozen or more framed and illuminated testimonials, with which the walls of his office were pretty well covered. The tenor of these documents was all the same. Railroad men, telegraphers, organizations and brotherhoods of laboring men, from different sections of the country, unanimously testified to their gratitude to the secretary for his efforts and success in fighting their battles and winning their victories. In a word, he was their friend.
Remembering where I was, I thereupon looked about me for testimonials from railroad officials or corporations. I expected to see evidence of the secretary’s interest and work in behalf of the manager’s side of the problem, in relation, for instance, to the bringing of men and managements together in the interest of the public, for whose use and benefit, as I look at it, railroads are operated. But in this I was disappointed. My attention was then called to a number of pens, perhaps half a dozen, with which sundry bills, in the interests of labor, had been signed by different presidents. But one side of the question was emphasized.
Finally, I was introduced into a room in which were seated seven or eight of the railroad inspectors employed by the commission. I had no sooner given expression to my views, than I became aware that I was getting into hot water. With one or two exceptions, these men were of the opinion that I had taken hold of the wrong end of the problem. It was pointed out to me that superintendents and managers nowadays are promoted from the wrong material. The inspectors thought that the officials were nearly always picked out of the clerical force, instead of from practical, out-on-the-road men, such as engineers and conductors. Consequently, in their opinion, the managing departments all over the country are sadly inefficient. As a result, a general decapitation of incompetent superintendents is now in order, and is the one thing needful to secure the greatest possible degree of efficiency in the railroad service.
For something like ten years altogether I have devoted my spare time to the study of this safety problem on our railroads. During this period I have never received a word of advice, or encouragement, or assistance to the extent of a copper, from any manager or from anybody connected with the management of railroads. My incentive and encouragement have proceeded in an entirely different way. Some people are content to stand on their little pedestals and watch the world go round. The energies and thoughts of quite a number are absorbed in the climbing of pay-rolls. Others, again, have sensibilities that must be attended to. These touches of nature should be cultivated. As the world runs to-day, “business from the start means, only too often, business to the finish.” I do not think that the American people, the great business community, at any rate, realizes either the nature or the extent of these distressing accidents with sufficient acuteness. In the rush of affairs, sensibility runs the risk of getting smothered. There is a tendency to call upon money and machinery to accomplish everything.
Finally, let me add that, apart from my opinions on this railroad situation, or perhaps in spite of them, I am the heartiest kind of an optimist. At the present day, such splendid possibilities are latent in every sphere of thought and action that one almost trembles at the contemplation of them. Even now, as it seems to me, every man in his little world may be something of a Prospero, for every righteous thought is a winged Ariel on highest mission.