The ambassador, accompanied by the people with him, came out, very finely dressed. When they were on land, they were received by the emperor's knights, who paid the ambassador high honors because of their great desire for Tirant to come. They took him to the emperor and the empress who were in the emperor's chamber. The ambassador bowed to the emperor, and kissed his foot and hand, and also the empress's hand.
They received them, smiling, and showing great pleasure at their arrival.
The ambassador explained his mission to the emperor and his council, and they were all astonished and comforted by Tirant's great prosperity in conquering Barbary. Then the ambassador asked permission to go see the princess. Hippolytus escorted him to the convent where she was staying, and he presented her with a letter from Tirant. She felt very comforted by his words, convinced that he would be coming to her soon. Then she asked the ambassador what news he had of Plaerdemavida: if she was dead or alive. He told about her adventure in detail, and how she had married Lord Agramunt, and how Tirant had promised to make her a queen. Then he took his leave of the princess and went to the lodging.
A few days later the emperor had a letter composed to Tirant, explaining in detail the situation his empire was in: that the empire had been overrun by the Turks, and now all that remained was the city of Constantinople, the city of Pera, and a few castles. He had the ambassador come before him, and gave him the letter. Then he begged him earnestly to press Tirant to remember him and to have compassion on his old age, and on all the people who were in danger of renouncing the faith of Jesus Christ, and on the women and maidens who lived in fear of being dishonored unless they had divine aid and his aid as well. The ambassador took his leave, kissing his feet and hand, and likewise the empress's.
Afterward the ambassador went to the convent where the princess was, and he told her that he had come to see Her Highness in case she wished to command anything of him. The princess told him she was very pleased that he would be returning so soon, for she trusted his goodness and gentility that he would do everything possible to make Tirant come quickly to free them from the great danger they were in. And she earnestly begged him to do this. Then she gave him a letter she was sending to Tirant.
When their talk was over, the ambassador kissed the princess's hand, and took his leave of her. As the ambassador had carried out all the things Tirant had entrusted to him, he boarded the ship, and had the sails raised so they could be on their way. In a few days he reached the city where Tirant was, who received him very happily. Bowing, he gave him the emperor's letter.
When Tirant had read the emperor's letter, he felt great compassion for him. His eyes filled with tears when he thought of his anguish, and he remembered the Duke of Macedonia and his other relatives and friends who were being held captive in the hands of the infidels because of him, and that they had no hope of escaping without him. He also thought about all he had conquered in the Empire of Greece while he had been there, and that it and much more had been lost in such a brief span of time.
He asked the ambassador about all that he had seen, and he told him everything. He also asked him about the princess and how she was. He answered that he had found her in the convent of Santa Clara (for with his absence she had given herself over to the service of God) and about how she also wore a veil over her face and led a very holy life, and how she had received him very happily.
"She asked me how you were and what had happened to you, and she begged me at length to plead with you not to forget her, especially now that they were in danger of becoming prisoners of the Moors. And that if she had ever angered your lordship, she begged you not to make her grieve for it. That, as you were merciful toward your enemies, you would treat her, who was your own, as well. That you should think of her as your own flesh, and not forget her."
And he told him many other things that the book does not relate.