complete study of the routing system and to suggest any possible improvements.
This story is typical of many others which we have observed more or less in detail. Nyall was a great success in the Swift Motor Company because the chief executive of that company was a little mild, good-natured, easy-going fellow, who not only needed the spur and stimulus of a positive nature like Nyall's, but was quite frankly delighted with it. If Nyall had approached him with questions and suggestions and a spirit of constant bowing to his authority, he would have been as exasperated in his own quiet way as Burton was with the opposite treatment. His constant injunction to his subordinates was: "Do not come to me with details. Use your own judgment and initiative. Go ahead. Do it in your own way. I hold you responsible only for results."
ALWAYS "SOME OTHER WAY"
In his "Message to Garcia," Elbert Hubbard has the following to say:
"You, reader, put this matter to a test:
"You are sitting now in your office—six clerks are within call. Summon any one of them and make this request: 'Please look in the encyclopedia and make a brief memorandum for me concerning the life of Correggio.'
"Will the clerk quietly say, 'Yes, sir,' and go do the task?
"On your life, he will not. He will look at you out of a fishy eye and ask one or more of the following questions:
"'Who was he?'
"'Which encyclopedia?'