But it is perhaps in the smaller concerns that the development of the industrial canteen is most assured. Experiments can there be more easily tried, and if necessary, discarded, where the customers are counted by hundreds, rather than by thousands. From a tour of canteens, I select a couple of such instances. The other day I happened, during the dinner-hour, to be in a new munitions factory concerned with the production of magnetos, aero-engines, electric switches, and so on, work undertaken by men and women, boys and girls. The manager of this works has studied the labour question up and down the country, and has set down his conclusions, not on minute sheets, but in the bricks and mortar of new buildings, in green lawns and flower beds bright with colour, and in allotments round his shops.
The Worker’s Oasis
The canteen is a feature of the place. It stands apart from the factory, a long low building, one side looking on to a tennis court and the other on to homely but delightful vegetable plots. The workers’ dining-room is divided down the centre: one side for the men, the other for the women. A serving-table, but no partition-wall, separates it from the kitchen, which, in its turn, is divided by further serving-tables from mess-rooms for the engineers and staff employees. The kitchen, in reality a series of ovens, stoves, and steamers, is a revelation of labour-saving appliances, heated by electricity. On the day of my visit there was not the slightest odour of cooking from these various utensils, although hot meals for some 250 persons were in preparation.
The factory hooter ‘buzzed’. The dinner hour, the workers’ oasis, had arrived, yet there was no clatter of dishes, or bustle of serving-maids, in the canteens. An atmosphere of repose was as manifest as in a well-appointed reception-room of some stately English home. The workers evidently react to these conditions, and standing at the back of the kitchen I was quite unaware of the diner’s entry. ‘When do the people come in?’ I asked from my shelter behind a huge steamer where puddings were rising to the occasion. ‘A hundred men are already seated and served’, was the amazing reply. They had entered through a side door leading out of the garden, had there purchased a ‘check’ for the value of the dinner required, and presenting the ‘check’ at the serving-counter, had received their portion, piping hot from the hot shelves fitted beneath.
Picking up the necessary cutlery from an adjoining table, the customers had seated themselves at any special small marble-topped table of their fancy. Waitresses, some voluntary workers garbed in rose-coloured overalls and mob-caps, and some staff employees in white or blue uniforms, moved about amongst the tables, supplying small wants. Through the open windows floated the scent of hay and flowers; it seemed almost ludicrous to connect the scene with war and the manufacture of its engines of destruction. The quality of the food was excellent and the variety great. A dinner hour spent in such a canteen is a refreshment to both body and soul of the employees.
In another instance, the firm have handed over the canteen and its management to a workers’ committee upon which the managing director also sits. I noticed in this canteen various devices worthy of imitation, where catering is undertaken for large numbers. The method adopted, for example, of dividing the serving-counter into hatchments for the various items on the menu, and separating by rails the floor-space in front of each compartment, seems to economize both the time and patience of the customers. The note of economy with efficiency is emphasized in this, as in many canteens, and I was shown with pride some ‘little brothers’ on an adjoining piece of land—pigs that were fattening on the canteen ‘waste’.
These developments, started in munitions areas during the urgency of warfare, will, without doubt, have permanent importance in the days of peace, and it is probable that the munition workers’ canteen, doubtingly adopted by employers some two years ago, is symptomatic of a revolution in the home life of the industrial worker, as well as of new methods of economy in the national supply of fuel and food.