All public libraries have been extremely enthusiastic, supportive, and appreciative of the work that AM has been doing. VECCIA characterized various users: Most users in public libraries describe themselves as general readers; of the students who use AM in the public libraries, those in fourth grade and above seem most interested. Public libraries in rural sites tend to attract retired people, who have been highly receptive to AM. Users tend to fall into two additional categories: people interested in the content and historical connotations of these primary resources, and those fascinated by the technology. The format receiving the most comments has been motion pictures. The adult users in public libraries are more comfortable with IBM computers, whereas young people seem comfortable with either IBM or Macintosh, although most of them seem to come from a Macintosh background. This same tendency is found in the schools.
What kinds of things do users do with AM? In a public library there are two main goals or ways that AM is being used: as an individual learning tool, and as a leisure activity. Adult learning was one area that VECCIA would highlight as a possible application for a tool such as AM. She described a patron of a rural public library who comes in every day on his lunch hour and literally reads AM, methodically going through the collection image by image. At the end of his hour he makes an electronic bookmark, puts it in his pocket, and returns to work. The next day he comes in and resumes where he left off. Interestingly, this man had never been in the library before he used AM. In another small, rural library, the coordinator reports that AM is a popular activity for some of the older, retired people in the community, who ordinarily would not use "those things,"—computers. Another example of adult learning in public libraries is book groups, one of which, in particular, is using AM as part of its reading on industrialization, integration, and urbanization in the early 1900s.
One library reports that a family is using AM to help educate their children. In another instance, individuals from a local museum came in to use AM to prepare an exhibit on toys of the past. These two examples emphasize the mission of the public library as a cultural institution, reaching out to people who do not have the same resources available to those who live in a metropolitan area or have access to a major library. One rural library reports that junior high school students in large numbers came in one afternoon to use AM for entertainment. A number of public libraries reported great interest among postcard collectors in the Detroit collection, which was essentially a collection of images used on postcards around the turn of the century. Train buffs are similarly interested because that was a time of great interest in railroading. People, it was found, relate to things that they know of firsthand. For example, in both rural public libraries where AM was made available, observers reported that the older people with personal remembrances of the turn of the century were gravitating to the Detroit collection. These examples served to underscore MICHELSON's observation re the integration of electronic tools and ideas—that people learn best when the material relates to something they know.
VECCIA made the final point that in many cases AM serves as a public-relations tool for the public libraries that are testing it. In one case, AM is being used as a vehicle to secure additional funding for the library. In another case, AM has served as an inspiration to the staff of a major local public library in the South to think about ways to make its own collection of photographs more accessible to the public.
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+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ FREEMAN * AM and archival electronic resources in a school environment * Questions concerning context * Questions concerning the electronic format itself * Computer anxiety * Access and availability of the system * Hardware * Strengths gained through the use of archival resources in schools * +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Reiterating an observation made by VECCIA, that AM is an archival resource made up of primary materials with very little interpretation, FREEMAN stated that the project has attempted to bridge the gap between these bare primary materials and a school environment, and in that cause has created guided introductions to AM collections. Loud demand from the educational community, chiefly from teachers working with the upper grades of elementary school through high school, greeted the announcement that AM would be tested around the country.
FREEMAN reported not only on what was learned about AM in a school environment, but also on several universal questions that were raised concerning archival electronic resources in schools. She discussed several strengths of this type of material in a school environment as opposed to a highly structured resource that offers a limited number of paths to follow.
FREEMAN first raised several questions about using AM in a school environment. There is often some difficulty in developing a sense of what the system contains. Many students sit down at a computer resource and assume that, because AM comes from the Library of Congress, all of American history is now at their fingertips. As a result of that sort of mistaken judgment, some students are known to conclude that AM contains nothing of use to them when they look for one or two things and do not find them. It is difficult to discover that middle ground where one has a sense of what the system contains. Some students grope toward the idea of an archive, a new idea to them, since they have not previously experienced what it means to have access to a vast body of somewhat random information.
Other questions raised by FREEMAN concerned the electronic format itself. For instance, in a school environment it is often difficult both for teachers and students to gain a sense of what it is they are viewing. They understand that it is a visual image, but they do not necessarily know that it is a postcard from the turn of the century, a panoramic photograph, or even machine-readable text of an eighteenth-century broadside, a twentieth-century printed book, or a nineteenth-century diary. That distinction is often difficult for people in a school environment to grasp. Because of that, it occasionally becomes difficult to draw conclusions from what one is viewing.