The attention is held, a field of allied interests are provided for possible lapses, as are also methods for recalling attention.
The programme provides for a look ahead, and the
relief that comes from seeing the path before one. This ability to foresee also leads to a feeling of stability. The knowledge that there is a large amount of work ahead, ready to be attacked with no delay, eliminates anxiety as to future employment. This allows of concentration on the work in hand, and a feeling that, this work being properly done, one is free to turn to the next piece of work with the absolute assurance that what has been done will be satisfactory.
Relation Between Records and Programmes. — No discussion of records and programmes would be complete that did not consider the relation between them.
Importance of This Relation. — The relation between records and programmes in the various types of management is most important, for the progress from one type to another may be studied as exemplified in the change in these relations.
A Broadening of the Definitions. — In order to understand more plainly the complexity of this relation, we will not confine ourselves here to the narrower definition of a record as a written account, but will consider it to mean a registering of an experience in the mind, whether this expresses itself in a written record or not, A programme will, likewise, be a mental plan.
Many Possible Types of Records and Programmes. — In order to understand the number of different types of records and programmes that can be made for a worker, the table that follows may be examined (Table I). It exemplifies twelve possible records and twelve possible programmes.
TABLE I
/ /
| |1. unconscious record
| |2. conscious record,
/1. Man working--| | not written
| for himself | |3. written record
| | |4. standardized record
| \ \
|
I. RECORDS-----| /1. unconscious record
| |2. conscious record, not written
| /(a) One of a gang---|3. written record
| | |4. standardized record
| | \ /(a) made by man
\2. Man working--| |(b) " " manager
for another | /1. unconscious record |(a) made by man
| |2. conscious record, |(b) " " manager
\(b) Individual | not written ---|(a) made by man
output |3. written record |(b) " " manager
\4. standardized record |(a) made by man
|(b) " " manager
|(a) made by man
\(b) " " manager
/
|1. unconscious programme
/1. Man working-----------------------|2. conscious programme
| for himself |3. written programme
| |4. standardized programme
| \
|
II. PROGRAMMES--|
| / /(a) made by man
| /(a) One of a gang-| |(b) " " manager
| | |1. unconscious programme |(a) made by man
| | |2. conscious programme, |(b) " " manager
\2. Man working--| | not written ---|(a) made by man
for another | |3. written programme |(b) " " manager
| |4. standardized programme |(a) made by man
\(b) Individual----| |(b) " " manager
output | |(a) made by man
\ \(b) " " manager