Thus such fear as he has, has a good and not an evil effect upon him. It is an incentive to coöperate willingly. Its immediate and ultimate effects are advantageous.
Love, or Loyalty, Fostered by Scientific Management. — The worker's knowledge that the management plans to maintain such conditions as will enable him to have the four assurances enumerated above leads to love, or loyalty, between workers and employers.[51]
Far from Scientific Management abolishing the old personal and sympathetic relations between employers and workers, it gives opportunities for such
relations as have not existed since the days of the guilds, and the old apprenticeship. [52]
The coöperation upon which Scientific Management rests does away with the traditional "warfare" between employer and workers that made permanent friendliness almost impossible. Coöperation induces friendliness and loyalty of each member in the organization to all the others.
Mr. Wilfred Lewis says, in describing the installation of Scientific Management in his plant, "We had, in effect, been installing at great expense a new and wonderful means for increasing the efficiency of labor, in the benefits of which the workman himself shared, and we have today an organization second, I believe, to none in its loyalty, efficiency and steadfastness of purpose."[53] This same loyalty of the workers is plain in an article in Industrial Engineering, on "Scientific Management as Viewed from the Workman's Standpoint," where various men in a shop having Scientific Management were interviewed.[54] After quoting various workers' opinions of Scientific Management and their own particular shop, the writer says: "Conversations with other men brought out practically the same facts. They are all contented. They took pride in their work, and seemed to be especially proud of the fact that they were employed in the Link-Belt shops." [55]
Teaching Under Scientific Management Develops Such Loyalty. — The manner of teaching under Scientific Management fosters such loyalty. Only through friendly aid can both teacher and taught prosper. Also, the perfection of the actual workings of this plan of management inspires regard as well as respect for the employer.
Value of Personality Not Eliminated. — It is a great mistake to think that Scientific Management underestimates the value of personality. [56] Rather, Scientific Management enhances the value of an admirable personality. This is well exemplified in the Link-Belt Co., [57] and in the Tabor Manufacturing Co. of Philadelphia, as well as on other work where Scientific Management has been installed a period of several years.
Curiosity Aroused by Scientific Management. — Scientific Management arouses the curiosity of the worker, by showing, through its teaching, glimpses of the possibilities that exist for further scientific investigation. The insistence on standard methods of less waste arouses a curiosity as to whether still less wasteful methods cannot be found.
Curiosity Utilized by Scientific Management. — This curiosity is very useful as a trait of the learner, the planner and the investigator. It can be well utilized by the teacher who recognizes it in the learner, by an adaptation of methods of interpreting the instruction card, that will allow of partially satisfying,