| INDIVIDUALITY | [21] | |
| Definition of Individuality — Place ofIndividuality in Psychology — Individuality Under TraditionalManagement — Individuality Under Transitory Management— Individuality Under Scientific Management — Selectionof Workers — Separating Output — Recording OutputSeparately — Individual Tasks — Individual InstructionCards — Individual Teaching — Individual Incentives— Individual Welfare — Summary: (a) Effect ofIndividuality upon Work; (b) Effect of Individuality uponWorker. |
[CHAPTER III]
| FUNCTIONALIZATION | [52] | |
| Definition of Functionalization —Psychological Use of Functionalization — Functionalization inTraditional Management — Functionalization Under TransitoryManagement — Functionalization Under Scientific Management— Separating the Planning From the Performing —Functionalized Foremanship — The Function of Order of Workand Route Clerk — The Function of Instruction Card Clerk— The Function of Time and Cost Clerk — The Function ofDisciplinarian — The Function of Gang Boss — TheFunction of Speed Boss — The Function of Repair Boss —The Function of Inspector — Functionalizing the Worker— Functionalizing the Work Itself — Summary: (a) Effectof Functionalization upon the Work; (b) Effect of Functionalizationupon the Worker. |
[CHAPTER IV]
| MEASUREMENT | [90] | |
| Definition of Measurement — Importance ofMeasurement in Psychology — Relation of Measurement inPsychology to Measurement in Management — Importance ofMeasurement in Management — Measurement in TraditionalManagement — Measurement in Transitory Management —Measurement in Scientific Management — Qualifications of theObserver — Methods of Observation — Definitions ofMotion Study and Time Study — Methods of Motion Study andTime Study — Summary: (a) Effect of Measurement on the Work;(b) Effect of Measurement on the Worker; (c) Future Results to beExpected; (d) First Step Toward Obtaining These Results. |
[CHAPTER V]
| ANALYSIS AND SYNTHESIS | [123] | |
| Definition of Analysis — Definition ofSynthesis — Use of Analysis and Synthesis by Psychology— Importance of Analysis and Synthesis in Management —Place in Traditional Management — Place in TransitoryManagement — Place in Scientific Management — The Workof the Analyst — Determining Factor in Amount of Analysis— Field of Psychology in Analysis — Qualifications ofan Analyst — Worker's Interest in Analysis — TheWork of the Synthesist — Results of Synthesist's Work —The Task — Discussion of the Name "Task" — Definitionof "Task" in Scientific Management — Field of Application ofthe Task Idea — Qualifications of the Synthesist —Summary: (a) Effect of Analysis and Synthesis on the Work; (b)Effect of Analysis and Synthesis on the Worker. |
[CHAPTER VI]
| STANDARDIZATION | [139] | |
| Definition of Standardization — Relationof the Standard to the Task and the Incentive — Relation ofthe Standard to Psychology — Purpose of Standardization— Standardization Under Traditional Management —Standardization Under Transitory Management — Value ofSystems — Standardization Under Scientific Management —Relation of Standard to Measurement — Scope ofStandardization Under Scientific Management — Permanence ofResults — Needs of Standardization Likened to Needs in Fieldof Spelling — Standard Nomenclature — Advantages ofMnemonic Symbols — Standard Phraseology — The StandardMan — Standard Means of Conveying Information —Definition of the Instruction Card — Detailed Description ofthe Instruction Card — Value of Standard Surroundings —Necessity for Proper Placing of the Worker — StandardEquipment — Standard Tools and Devices — StandardClothing — Standard Methods — Rest from Fatigue —Standardization of Work with Animals — Standard Quality— Standard "Method of Attack" — Summary: (a) Effect ofStandardization on the Work; (b) Effect of Standardization on theWorker; (c) Progress of Standardization Assured. |