Encourage your readers to take full notes of bibliographic sources and references, to supply all necessary data, to fill out a work sheet for each request.
Screen requests carefully. Eliminate requests for items that are too new, too popular, too inexpensive to process, too ephemeral.
VERIFY all citations.
Make sure your teletype messages and interlibrary loan forms are free from typographical errors.
Return materials promptly. If a renewal is necessary, ask for it before the date due. If a book is lost, notify the Council and pay the bill promptly. Your library is responsible for all books it borrows on interlibrary loan. Books received through NYSILL should be returned directly to the lending library, not to LILRC.
Limit the number of items you request on behalf of any reader at one time. Materials on a given subject should not be monopolized by one patron in the region, and deadlines and due dates must be honored.
Notify us when you have a book to be returned.
How to be a good lender:
Answer promptly and courteously when you receive a teletype message, telephone call or typed forms by mail or courier. The library you supply today may supply you tomorrow.