If the item is not available from any of these sources, a report is teletyped to LILRC and we send it on to the requesting library.
Billing
Bills are sent quarterly unless a library asks that it be billed monthly or semi-annually, or annually as part of the dues. The gold copy (part 4) of the interlibrary loan form is included with the bill unless a library retains it when initiating the request or indicates the copy need not be returned.
Cancellations
Occasionally, libraries find it necessary to cancel a request. It is understood that if the item is in the process of being supplied the requesting library will be charged for the completed loan.
Delivery and pickup
The Council drivers stop at each library which has a pickup or delivery to be made (public libraries send materials to LILRC via their respective systems). While the drivers stop nearly every day at the heaviest users, we do not know you have something for us unless you let us know. If you are supplying a monograph or photocopy, or have a book to return, call and tell us.
Microforms
INS tries to obtain needed items in a form usable in the borrowing library. If the supplying library cannot produce a hard copy of a microform it is lending, and if your library does not have an appropriate reader, we will try to have a copy made (if there is an additional charge you will be notified in advance) or tell you where your patron can read or copy the material himself.