The great improvement in the character of the general literature of the subject is seen in the gradual disappearance of the fault-finding, the sentimental, the goody-goody magazine article, and the appearance in its place of genuine contributions to the subject, like those recently made to the “Atlantic Monthly” by Miss Jane Seymour Klink and Miss Frances A. Kellor. Miss Jane Addams in “A Belated Industry”[1] has dealt most thoroughly with the economic phases of the subject, as has Mrs. Mary Roberts Smith in her admirable article on “Domestic Service; the Responsibility of Employers.”[2] Mr. Bolton Hall has set forth most vigorously the employee’s side of the case in “The Servant Class on the Farm and in the Slums;”[3] while a symposium on the subject by a group of men has recently discussed in an impartial manner many of the difficulties of the situation.

Pure literature also makes its contribution, and Mrs. Mary Hartwell Catherwood has recently given a charming picture of “A Convent Man-Servant.”[4] Nothing could prove more effectively the change in the attitude of the public mind toward the subject than does the contrast presented between such a sketch, drawn with light and sympathetic pen, and that given in the satires of Dean Swift and of Defoe. The very absence of the figure of a domestic servant in the modern novel, and in current popular literature in every form, is in itself an indication of a changed attitude of the public mind toward the question as a whole. Figaro, and even Sam Weller, are almost as far removed from us as are the servants of Potiphar and of the Queen of Sheba.

The attitude of the daily press toward the subject of domestic service certainly leaves something yet to be desired,—the stock jests on the impertinent maid and the ignorant mistress, like those on the mother-in-law and the summer girl, die hard, but they will go in time.

The historical investigations of the subject have been few in number, but they have been of great value. Mr. Albert Matthews has placed all students of the subject under obligation to him by his exhaustive study, “The Terms Hired Man and Help,”[5] as Mr. James D. Butler had previously done by his investigations on “British Convicts shipped to American Colonies,”[6] and Dr. Karl Frederick Geiser by his work on “Redemptioners and Indented Servants in the Colony and Commonwealth of Pennsylvania.”[7]

The public library is always first to create as well as to satisfy a demand for literature on subjects of general interest. It is therefore not surprising to find that the Providence Public Library as far back as 1893 issued a bibliography of all works and magazine articles on domestic service, which has been followed by the still more exhaustive reference-list published in 1898 on the general subject of domestic science; and that the Salem Public Library has a similar list. The New York State Library has published a comprehensive bibliography of the whole subject of domestic economy, and it sends out, to all parts of the state, traveling libraries of the best volumes on the same subject,—the list of the volumes included being in itself an excellent guide to the study of household economics. But the greatest of all steps in advance has been made by those libraries that have changed the classification of works attempting to treat scientifically the subject of domestic service from the class of Domestic Economy to that of Economics proper. The change seems slight, but it is a recognition of the intimate relation that exists between domestic service and other forms of industry.

The statistician, like the librarian, is also quick to create as well as to respond to the demand for information of a serious nature, and this has been shown in the growing recognition of the importance of domestic service as a field for statistical research. Among the most thorough of these statistical investigations is that carried on by Miss Isabel Eaton,—recently fellow of the College Settlements’ Association,—in regard to negro domestic service in the seventh ward of Philadelphia.[8] Miss Eaton has made an exhaustive study of one phase of the subject in a limited area, considering not only the number of negroes thus employed, but the methods of living, savings, and expenditures, amusements and recreations, length and quality of the service, conjugal condition, illiteracy, and health. The work has been done in a thoroughly scientific manner, and the results form an admirable presentation of negro service in a single ward of one city.

Similar thorough investigations of special aspects of the question have been carried on by Miss Mary W. Dewson and Miss Edith G. Fabens for the Women’s Educational and Industrial Union of Boston, and by Miss Gertrude Bigelow, fellow of the Association of Collegiate Alumnæ, at the School of Housekeeping. They have collected statistics in regard to the hours of labor in domestic service, the social conditions of domestic service, household expenses, and the relative cost of home-cooked and of purchased food. The results of these investigations have been collected by the Massachusetts Bureau of Statistics of Labor, and the reports based on them have been commented on by the press. Scientific information in regard to the subject has thus been widely circulated, and this must have been effective in changing somewhat the attitude of the public mind toward the subject as a whole. Mention must also be made of the “Twentieth Century Expense Book,” prepared by Miss Mary W. Dewson; its widespread use would be of service in affording opportunity for a comparative study of household expenses.

It was early recognized that some of the most difficult factors of the problem concerned the intelligence office, and investigations on a somewhat limited scale were carried on in several cities; but, largely owing to political considerations, it was not deemed advisable to publish the results. The most thorough and systematic investigation undertaken in this direction has been that of Miss Frances A. Kellor, whose “Out of Work,” based on a study of more than seven hundred agencies, has laid bare the evils of the present system of securing new employees, as seen by employer, employee, and manager of the agency. A body of facts has thus been made available that must prove of the highest service in any attempt to cope with the notorious evils attending many agencies.

The state bureaus of labor have in several instances done valiant service to the cause through the official investigations carried on. As far back as 1872 the Massachusetts Bureau of Statistics of Labor devoted four and a half pages of its annual report to domestic labor. But the first real investigation of the subject made by a state bureau of labor was probably that undertaken by the Minnesota Bureau in 1890. This has been followed by special investigations in other states,—notably Kansas and Michigan,—and in Canada. Moreover, it must be remembered that many bureaus, while making no special investigation of domestic service, have incidentally considered the subject in connection with their investigations of general labor questions. Most of all is encouragement to be found in the comprehensive investigation recently carried on under the direction of the Industrial Commission.

These investigations enumerated have been of a severely scientific, statistical nature, and have been carried on by state or national organizations. But other studies no less important have been made by organizations of a purely private or of a semi-public character. Notable among these has been the Association of Collegiate Alumnæ, several branches of which have been most active in making studies of domestic service, both as a special field for investigation and also in connection with the larger subjects of home economics and domestic science. Students in colleges and universities have made special studies in the same field, and in some instances have made distinct contributions to the subject. This work has been of most value, however, in the indication it has given of a desire on the part of college-trained investigators to make domestic service a subject of serious consideration.