Miss Nightingale arrived at Scutari—a suburb of Constantinople, on the Asiatic side of the Bosphorus—on November 4th, 1854; it was ten days after the battle of Balaclava, and the day before the battle of Inkerman. The organisation of the hospitals, which had already given way under the stress of the battle of the Alma, was now to be subjected to the further pressure which these two desperate and bloody engagements implied. Great detachments of wounded were already beginning to pour in. The men, after receiving such summary treatment as could be given them at the smaller hospitals in the Crimea itself, were forthwith shipped in batches of 200 across the Black Sea to Scutari. This voyage was in normal times one of four days and a half; but the times were no longer normal, and now the transit often lasted for a fortnight or three weeks. It received, not without reason, the name of the 'middle passage'. Between, and sometimes on the decks, the wounded, the sick, and the dying were crowded—men who had just undergone the amputation of limbs, men in the clutches of fever or of frostbite, men in the last stages of dysentry and cholera—without beds, sometimes without blankets, often hardly clothed. The one or two surgeons on board did what they could; but medical stores were lacking, and the only form of nursing available was that provided by a handful of invalid soldiers who were usually themselves prostrate by the end of the voyage. There was no other food beside the ordinary salt rations of ship diet; and even the water was sometimes so stored that it was out of reach of the weak. For many months, the average of deaths during these voyages was seventy-four in 1,000; the corpses were shot out into the waters; and who shall say that they were the most unfortunate? At Scutari, the landing-stage, constructed with all the perverseness of Oriental ingenuity, could only be approached with great difficulty, and, in rough weather, not at all. When it was reached, what remained of the men in the ships had first to be disembarked, and then conveyed up a steep slope of a quarter of a mile to the nearest of the hospitals. The most serious cases might be put upon stretchers—for there were far too few for all; the rest were carried or dragged up the hill by such convalescent soldiers as could be got together, who were not too obviously infirm for the work. At last the journey was accomplished; slowly, one by one, living or dying, the wounded were carried up into the hospital. And in the hospital what did they find?
Lasciate ogni speranza, voi ch'entrate: the delusive doors bore no such inscription; and yet behind them Hell yawned. Want, neglect, confusion, misery—in every shape and in every degree of intensity—filled the endless corridors and the vast apartments of the gigantic barrack-house, which, without forethought or preparation, had been hurriedly set aside as the chief shelter for the victims of the war. The very building itself was radically defective. Huge sewers underlay it, and cesspools loaded with filth wafted their poison into the upper rooms. The floors were in so rotten a condition that many of them could not be scrubbed; the walls were thick with dirt; incredible multitudes of vermin swarmed everywhere. And, enormous as the building was, it was yet too small. It contained four miles of beds, crushed together so close that there was but just room to pass between them. Under such conditions, the most elaborate system of ventilation might well have been at fault; but here there was no ventilation. The stench was indescribable. 'I have been well acquainted,' said Miss Nightingale, 'with the dwellings of the worst parts of most of the great cities in Europe, but have never been in any atmosphere which I could compare with that of the Barrack Hospital at night.' The structural defects were equalled by the deficiencies in the commonest objects of hospital use. There were not enough bedsteads; the sheets were of canvas, and so coarse that the wounded men recoiled from them, begging to be left in their blankets; there was no bedroom furniture of any kind, and empty beer bottles were used for candlesticks. There were no basins, no towels, no soap, no brooms, no mops, no trays, no plates; there were neither slippers nor scissors, neither shoe-brushes nor blacking; there were no knives or forks or spoons. The supply of fuel was constantly deficient. The cooking arrangements were preposterously inadequate, and the laundry was a farce. As for purely medical materials, the tale was no better. Stretchers, splints, bandages—all were lacking; and so were the most ordinary drugs.
To replace such wants, to struggle against such difficulties, there was a handful of men overburdened by the strain of ceaseless work, bound down by the traditions of official routine, and enfeebled either by old age or inexperience or sheer incompetence. They had proved utterly unequal to their task. The principal doctor was lost in the imbecilities of a senile optimism. The wretched official whose business it was to provide for the wants of the hospital was tied fast hand and foot by red tape. A few of the younger doctors struggled valiantly, but what could they do? Unprepared, disorganised, with such help only as they could find among the miserable band of convalescent soldiers drafted off to tend their sick comrades, they were faced with disease, mutilation, and death in all their most appalling forms, crowded multitudinously about them in an ever-increasing mass. They were like men in a shipwreck, fighting, not for safety, but for the next moment's bare existence—to gain, by yet another frenzied effort, some brief respite from the waters of destruction.
In these surroundings, those who had been long inured to scenes of human suffering—surgeons with a world-wide knowledge of agonies, soldiers familiar with fields of carnage, missionaries with remembrances of famine and of plague—yet found a depth of horror which they had never known before. There were moments, there were places, in the Barrack Hospital at Scutari, where the strongest hand was struck with trembling, and the boldest eye would turn away its gaze.
Miss Nightingale came, and she, at any rate, in that inferno, did not abandon hope. For one thing, she brought material succour. Before she left London she had consulted Dr. Andrew Smith, the head of the Army Medical Board, as to whether it would be useful to take out stores of any kind to Scutari; and Dr. Andrew Smith had told her that 'nothing was needed'. Even Sidney Herbert had given her similar assurances; possibly, owing to an oversight, there might have been some delay in the delivery of the medical stores, which, he said, had been sent out from England 'in profusion', but 'four days would have remedied this'. She preferred to trust her own instincts, and at Marseilles purchased a large quantity of miscellaneous provisions, which were of the utmost use at Scutari. She came, too, amply provided with money—in all, during her stay in the East, about L7,000 reached her from private sources; and, in addition, she was able to avail herself of another valuable means of help. At the same time as herself, Mr. Macdonald, of The Times, had arrived at Scutari, charged with the duty of administering the large sums of money collected through the agency of that newspaper in aid of the sick and wounded; and Mr. Macdonald had the sense to see that the best use he could make of The Times Fund was to put it at the disposal of Miss Nightingale.
'I cannot conceive,' wrote an eye-witness, 'as I now calmly look back on the first three weeks after the arrival of the wounded from Inkerman, how it could have been possible to have avoided a state of things too disastrous to contemplate, had not Miss Nightingale been there, with the means placed at her disposal by Mr. Macdonald.'
But the official view was different. What! Was the public service to admit, by accepting outside charity, that it was unable to discharge its own duties without the assistance of private and irregular benevolence? Never! And accordingly when Lord Stratford de Redcliffe, our ambassador at Constantinople, was asked by Mr. Macdonald to indicate how The Times Fund could best be employed, he answered that there was indeed one object to which it might very well be devoted—the building of an English Protestant Church at Pera.
Mr. Macdonald did not waste further time with Lord Stratford, and immediately joined forces with Miss Nightingale. But, with such a frame of mind in the highest quarters, it is easy to imagine the kind of disgust and alarm with which the sudden intrusion of a band of amateurs and females must have filled the minds of the ordinary officer and the ordinary military surgeon. They could not understand it—what had women to do with war? Honest Colonels relieved their spleen by the cracking of heavy jokes about 'the Bird'; while poor Dr. Hall, a rough terrier of a man, who had worried his way to the top of his profession, was struck speechless with astonishment, and at last observed that Miss Nightingale's appointment was extremely droll.
Her position was, indeed, an official one, but it was hardly the easier for that. In the hospitals it was her duty to provide the services of herself and her nurses when they were asked for by the doctors, and not until then. At first some of the surgeons would have nothing to say to her, and, though she was welcomed by others, the majority were hostile and suspicious. But gradually she gained ground. Her good will could not be denied, and her capacity could not be disregarded. With consummate tact, with all the gentleness of supreme strength, she managed at last to impose her personality upon the susceptible, overwrought, discouraged, and helpless group of men in authority who surrounded her. She stood firm; she was a rock in the angry ocean; with her alone was safety, comfort, life. And so it was that hope dawned at Scutari. The reign of chaos and old night began to dwindle; order came upon the scene, and common sense, and forethought, and decision, radiating out from the little room off the great gallery in the Barrack Hospital where, day and night, the Lady Superintendent was at her task. Progress might be slow, but it was sure.
The first sign of a great change came with the appearance of some of those necessary objects with which the hospitals had been unprovided for months. The sick men began to enjoy the use of towels and soap, knives and forks, combs and tooth-brushes. Dr. Hall might snort when he heard of it, asking, with a growl, what a soldier wanted with a tooth-brush; but the good work went on. Eventually the whole business of purveying to the hospitals was, in effect, carried out by Miss Nightingale. She alone, it seemed, whatever the contingency, knew where to lay her hands on what was wanted; she alone could dispense her stores with readiness; above all, she alone possessed the art of circumventing the pernicious influences of official etiquette. This was her greatest enemy, and sometimes even she was baffled by it. On one occasion 27,000 shirts, sent out at her instance by the Home Government, arrived, were landed, and were only waiting to be unpacked. But the official 'Purveyor' intervened; 'he could not unpack them,' he said, 'with out a Board.' Miss Nightingale pleaded in vain; the sick and wounded lay half-naked shivering for want of clothing; and three weeks elapsed before the Board released the shirts. A little later, however, on a similar occasion, Miss Nightingale felt that she could assert her own authority. She ordered a Government consignment to be forcibly opened while the miserable 'Purveyor' stood by, wringing his hands in departmental agony.